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Get an overview of this hotel4-star Marbella hotel in Puerto Banus with 2 outdoor swimming pools

Location

Located in Puerto Banus, this hotel is within 1 mi (2 km) of Centro Plaza, El Corte Ingles Shopping Center, and Puerto Banus Marina. Church of San Pedro and Basilica Vega Del Mar are also within 3 mi (5 km).

Hotel Features

2 outdoor pools, a restaurant, and a bar/lounge are available at this hotel. Additionally, a beach bar, a poolside bar, and a rooftop terrace are onsite.

Room Amenities

All 315 rooms provide WiFi, minibars, and satellite TV. Hair dryers, phones, and desks are among the other amenities that guests will find.

Hotel Amenities

Hotel Amenities

BlueBay Banús features 2 outdoor swimming pools and a children's pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is available for a surcharge.

This Marbella hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

  • Number of buildings/towers - 8 
  • Beach bar 
  • Rooftop terrace 
  • Luggage storage 
  • Pool sun loungers 
  • Babysitting or childcare (surcharge) 
  • Pool umbrellas 
  • Billiards or pool table 
  • Children's pool 
  • Bar/lounge 
  • 24-hour front desk 
  • Total number of rooms - 315 
  • Babysitting or childcare 
  • Gift shops or newsstand 
  • WiFi (surcharge) 
  • Number of floors - 3 
  • Multilingual staff 
  • Garden 
  • Poolside bar 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • Free breakfast 
  • Number of outdoor pools - 2 

Family Friendly Amenities

  • Outdoor pools  
  • Children's pool  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( EUR 2.00 per hour )

Available in some public areas: Wireless internet access ( EUR 5 per day )

Parking

Self parking (surcharge)

Room Amenities

  • Bathtub or shower 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Phone 
  • Private bathroom 
  • Blackout drapes/curtains 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Minibar 
  • Hair dryer 
  • Desk 
  • In-room safe (surcharge) 
  • Satellite TV service 
  • WiFi (surcharge) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary breakfast is offered.

Tropical - Onsite restaurant.

El Cocodrilo - Onsite bar.

La Cascada - Onsite bar.

Sir Drake - Onsite lobby lounge.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Golf lessons available nearby 
  • Bicycle rentals nearby 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No pets or service animals allowed

No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: EUR 2.00 per hour (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Self parking fee: EUR 10 per day
  • In-room safe fee: EUR 2 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • BlueBay Banús
  • BlueBay Banús Hotel
  • BlueBay Banús Hotel Marbella
  • BlueBay Banús Marbella
  • Hotel Rincon Andaluz
  • Rincon Andaluz Hotel
  • Rincon Andaluz Marbella

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. No pets and no service animals are allowed at this property.


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3.5 out of 5
74% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
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Perfect hotel

4 out of 5
by from Edinburgh Scotland
Posted Sep 25, 2016
Wonderful staff very helpful we had a room change it was perfect even had our own private veranda! Very clean. We were booked in for Bed & Breakfast great choices, we had an evening meal once and it was so good value for money
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Very poor and basic rooms. Hotel grounds and pool

2 out of 5
by
Posted Sep 22, 2016
Room was basic and uncomfortable. At bests a 3 star .
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4 out of 5
by
Posted Sep 15, 2016
Stay was nice and relaxing got up graded for free as we had a baby, food morning and night was good. Def would come back
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Beautiful in Banus

4 out of 5
by from Warwickshire, United Kingdom
Posted Sep 12, 2016
Pros: Location, cleanliness, pool area, cocktails
Cons: 100% the entertainment - basic in the evenings finishing by 11pm and totally none existent in the daytime
Location: Close to Puerto Banus marina and nightlife, 45 mins to airport (with no stops), 30 mins to Cala de Mijas
A lovely hotel laid out like a little Spanish village. 3 beautifully clean pools and spacious accommodations which are kept very clean. 5 mins in a taxi (approx €7 in a taxi) or 30 min walk along the beach boardwalk to Puerto Banus Marina and nightlife. To access the boardwalk you just need to take a left out of the gate in between the two pool areas (which is secured via key card access) walk to the end of the road past the Mimosa complex and follow it round to the left, you will then see the Blue Bay Banus beach club bar cut across the property and you will be on the beach front (shale beach so we didn't use it). This was my first visit to Puerto Banus / Marbella and it did not disappoint. The rooms are pretty basic but clean - we upgraded to a superior with a pool view and it was more than worth the upgrade price. The pools are immaculately clean and plenty of sun loungers to soak up the sun - it's like a sun trap. The food again basic but lots to choose from if you are a picky eater (which I am not! haha). We were half board so had both breakfast and dinner was very impressed. Bars at the hotel are reasonable-ish, we paid €3-4 euros for a beer (pint) and anything between €7-9 euros for cocktails / frozen cocktails. The only thing I would really fault or suggests needs review is the entertainment. During the day this was none existent we attempted to participate in aqua aerobics and water polo at the times advertised but the reps just didn't bother!
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Rooms are very basic and very dated

3 out of 5
by from g
Posted Sep 11, 2016
However the grounds are well maintained and lovely and green. The grass round the pool isn't such a good Idea although it looks nice it is often wet from pool water or sprinklers and this leads to muddy feet and puddles forming The rooms are very dated and the beds were very uncomfortable but clean and we received fresh towels everyday. Food was plentyful and varied.
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Needs to be updated as in the rooms etc

2 out of 5
by from b
Posted Aug 31, 2016
Not a bad hotel rooms need updating food isn't nice bit boring and plain, wifi is ridiculous you only get it 10 minutes a day
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Do not stay here.

2 out of 5
by
Posted Aug 30, 2016
Rude staff who were unwelcoming, patronising and would not accommodate anything. I was threatened by a male receptionist and we were generally humiliated and made to feel like pieces of dirt on their feet. I will be lodging a formal complaint with Expedia and the hotel. An upsetting experience. We were two female travellers, professional women celebrating our 30th birthdays. Disgusting. I had to call expedia one day into or trip to complain about the fact we felt nervous to continue our stay. There was no element of 'holiday' or pleasure, we felt like a nuisance to them. Every day there was someone different making a complaint or demanding their money back.
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Good location, fab facilities, highly recommend

5 out of 5
by from North Wales
Posted Aug 5, 2016
Breakfast was a buffet, huge selection of meats and cheeses, breads, cereals, fresh fruit, cooked breakfast, pastries. Dinner also very good selection and good value. Several pools, good room size, nice scenery. About a 15-20 min walk to main centre along the beach. Easy access via the 79 bus if you don't fancy walking which stops right outside and is less than 2 euros. Entertainment on every night. Only down side was it was quite loud and could hear it each night in the room, but the latest it went on to was 11pm. Staff very accommodating. I would recommend this hotel very highly and would definitely stay here again.
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Basic basic basic

3 out of 5
by
Posted Aug 5, 2016
-charging for wifi in 2016 is ridiculous - no soy milk at breakfast - have to pay for safe - shower gel in room not replenished ( 7 night stay ) - only hotel I've ever stayed in where they don't keep a track of where you're going in your taxi - no beach towels provided at the pools - Given the wrong instructions for the safe in our room - clearly work with multiple different safes - at breakfast a free for all - only seem to ask guests for proof of stay at the hotel after a certain time before then it seems anyone could walk in - no green tea at breakfast yet they do camomile and peppermint which are meant to be drank in the evening - gym not clearly signposted - insecure rooms - ground floor and the lock doesn't work very little privacy couldn't open the window once had to have lamps on constantly as 1 metre outside our window are people laying on their sunbeds and in between us and the beds is a path to walk past our room - no information given on the hotel (except the times of breakfast) - basic rooms need to be refurbished - very very old beds and mattresses - noises from the main road when sitting at the pool - dirty shower curtain -inch gap underneath our door so every noise can be heard from outside the room -no information given on the bus stop outside of hotel very odd considering that the hotel doesn't offer a shuttle service - Luggage area left insecure no one there to chaperone people entering / exiting the room - anyone could walk in and take the lu
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Good location, friendly helpful staff

4 out of 5
by from H, UK
Posted Jun 25, 2016
Great location, very clean grounds, pool area and rooms, food was a little basic and repetitive, bed was broken on arrival but changed without fuss straight away but still not comfortable, air con not great but worked ok, can be a little noisy at night with party goers coming back in the early hours, Should perhaps put groups of the younger people in separate rooms away from families as we had them on either side of our room which was a little noisy and annoying at 4 am! the staff were all great and the cleaners did a great job! exchange rates at reception were excellent at 1.23 euros to pounds! Beach 5 minutes walk and Puerto banus port 10 minutes walk! All in all a really good stay and we really enjoyed it and tbh I feel I have left an honest review! Approx 45 minutes from airport and 65 euros each way! Shop next to reception that sold basic items!
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