Ratings based on 218 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockport MA. USA

Good choice with great views.

Posted Apr 3, 2017
Pros: see above
Cons: Fee for parking on own lot???? Come-on!! Open plan of shower and sink to room (no privacy) and a closet for the toilet: weird!
Location: see above
Nice room with balcony with great expansive view. Comfortable bed. AC did not work (room very warm after sunny day), but open door to balcony cooled it off in the evening. Very quiet! Shower opens into the room, sink is open to the room, toilet is in a "closet" which at least has a door: minimal privacy! Weird set-up. Bottled water and chocolates upon arrival, nice touch! Hotel seems to cater to bus groups. Excellent and extensive breakfast buffet. The hotel's restaurant for dinner was our highlight: excellent meal with unexpected creative twists the chef had given to each dish. Visually and tasteful delights! Local wines and all at a very reasonable price. Hotel is walking distance to bullring, center, bridge and old town. uphill though on the way back. This hotel has the best view compared to others especially the Parador (which is a lot more expensive). Terrace has great views, fairly private and is excellent for drinks before dinner and see the sun-set. See notes on parking.
Comment from Hotel Management
Apr 3, 2017 by Sergi Molero Assistant manager, Hotel Management
Dear Frans, Thank you so much for taking your time to share your impressions of your last stay at Catalonia Reina Victoria. It is a real pleasure to read all your kind words, and I am really happy to see that you enjoyed very much your stay and the view, location and the breakfast buffet. We will take note of your comments, as this is what helps us to improve every day. I do hope to welcome you back on your next trip to Ronda and make your vacations memorable. Thank you once again for your positive comments. Kind regards,
3 out of 5
by A verified traveler

Posted Mar 18, 2017
This hotel is in a good location. I booked for one person. There were two of us. An honest mistake as this is not an issue in USA. The hotel charged an extra 30, than 18 more for parking. It was a small room besides. And than turn down service was just for one person. We did better in other places.
Comment from Hotel Management
Mar 23, 2017 by Sergi Molero Assistant manager, Hotel Management
Dear Guest, I thank you for taking the time to leave feedback of your recent visit to The Catalonia Reina Victoria.I regret to learn that your experience did not live up to your expectations. Nevertheless, we sincerely appreciate to be made aware which allows us to continually improve our services and offerings. I hope to have the chance to welcome you back at the Catalonia Reina Victoria in a future. Kind regards,
5 out of 5
Recommended
for Families
by A verified traveler from PA

awfully nice hotel with a great view & bar access

Posted Jan 12, 2017 on Orbitz
Cons: breakfast was too expensive. 17 euros per person!
Location: enjoy Ronda :) you can walk almost everywhere. if you like hiking, this is the perfect place. If you can, pack your hiking shoes
Hotel staffs are mostly nice. One of the bar staffs offered me a mixed nut when I purchased a soft drink! Also didn't say anything when I was just using my laptop without offering any beverage. Some other staffs are not as nice as others but mostly they are above average. Most of them can speak English, including the cleaning ladies. Unbelievably nice view from the bar (it will take your breath away) and nice access to gym (free), spa (5 euros per person), and outside pool (I assume free? I was there during the winter). Hot tub & sauna won't be that hot for most of the Asians, especially Koreans and Japanese. Only 10 minutes walk from the train station and also roughly 10 minutes walk from the bridge. Would I ever come back? Definitely. I would love to come back during summer season next time and enjoy the terrace bar & the pool.
Comment from Hotel Management
Jan 14, 2017 by Sergi Molero Assistant manager, Hotel Management
Dear Nanasi, Thank you to choose Catalonia Reina Victoria Hotel for your stay in Ronda and thank you for sending this review. We always try to improve with your feedback. I am especially pleased that you enjoyed the service provided by our staff. It is glad to read they provided to you an efficient service to help you. I always feel this is the most important and lasting memory of a hotel. Your compliments of our hotel are very much appreciated too. It will be a pleasure to host you again in the future with good weather to enjoy the view from de terrace. With best regards,
5 out of 5
Recommended
for Couples
by A verified traveler

The view was amazing!!

Posted Nov 29, 2016 on Orbitz
Pros: Amazing View
The room was a bit smaller than expected, no separate bath or shower room, but with the terrace and amazing view, it wouldn't be matter. The bridge is only 10 minutes walk-away hence you don't have to hassle a parking either.
Comment from Hotel Management
Dec 3, 2016 by Sergi Molero Assistant manager, Hotel Management
Dear guest, First of all we would you like to thank you for sharing your feedback with us. We are glad to read you enjoyed our great view. We will be more than happy to host you again in your next trip to Ronda. Kind regards,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 19, 2016 on Hotels
4 out of 5
by A verified traveler

Gorgeous Views & Lovely Grounds

Posted Oct 26, 2016 on Hotels
Most of the staff were very nice & helpful. However, one lady at the front desk was not. She seemed too important to explain that they only had "heat" - no air conditioning or no fan mode for ventilation. It was a warm day when we were there. The grounds were lovely & the views were awesome. Hotel restaurant shouldn't be missed.
Comment from Hotel Management
Oct 31, 2016 by General Manager, Hotel Management
Dear guest, Thank you so much for taking your time to share your impressions on Expedia of your last stay at Catalonia Reina Victoria. It is a real pleasure to read all your kind words, and I am really happy to see that you enjoyed very much your stay and the view, We will take note of your comments, as this is what helps us to improve every day. I do hope to welcome you back on your next trip to Ronda and make your vacations memorable. Thank you once again for your positive comments. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 19, 2016
You won't beat the price on the quality anywhere in Spain.
Comment from Hotel Management
Oct 23, 2016 by Assistant manager, Hotel Management
Dear guest, Thank you for taking the time to leave such a lovely review of our Hotel.The whole team was so pleased to read your fantastic comments, and we was thrilled to hear you apreciate all the facilities at the Hotel. I want to thank you once again for taking your time to leave such positive feedback. Coments like yours inspired us to be better. we look forward to seeing you in the near future. Kind regards, Sergi Molero
5 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Stunning views of Gorge

Posted Sep 28, 2016
Pros: Had character with stunning views of the Gorge from our balcony and the terrace.
Cons: Parking could be minimal or even included in your stay.
Location: We were approx 10 minutes from the bridge. The older part of Ronda is steeped in history, the Arabic baths and bullring are worth a visit.
Lovely comfortable hotel with friendly staff who all work hard. Chamber maid kept room lovely and clean and chocolate each day was a nice touch.
Comment from Hotel Management
Oct 2, 2016 by Assistant manager, Hotel Management
Dear guest, First of all, thank you for taking the time to share your experience on your stay at the Catalonia Reina Victoria I am delighted to read about how lovely your recent stay has been. It is wonderful to hear how much you appreciated the staff’s service. It will be my pleasure to share your feedback with the team here. I hope to have the opportunity to welcome you back at the Catalonia Reina Victoria in the future. Kindest regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2016
Tiny but perfectly designed clean rooms. Get a balcony facing the hills.
Comment from Hotel Management
Sep 23, 2016 by Assistant manager, Hotel Management
Dear guest, Thank you for staying with us and for having taken the time to share with other travelers your details. Thank you very much for your lovely comments about the nice view and modern decorated in the room. We hope to have you with us again soon, Best regards from Ronda
4 out of 5
Recommended
for Everyone
by A verified traveler from Southern ENGLAND

Wow

Posted Sep 9, 2016
Pros: Facility wise everything is in good order. very clean, recently refurbished. the pool is very good and the views from the terrace spectacular.
Cons: Reception. Attitude! seemed to be a nuisance more than a guest!! Paying for parking is rubbish you are supposed to be a guest.
Location: Wander round Ronda and a meal overlooking the gorge, well worth a visit.
Dinner on the terrace, sipping a Rioja while the sun sets over the mountains followed by dinner... Superb. Waiting staff absolutely brilliant and friendly the food was great and with the location better than great. Reception on the other hand wasn't so good. The receptionist had to ask a question to his manager about a parking request, the manager just stood with his back to me, refused the request and did not even acknowledge my existence. Cheer up reception!!!! We are not a nuisance! we are customers who pay the bills!!
Comment from Hotel Management
Sep 23, 2016 by assistant manager, Hotel Management
Dear guest, I thank you for taking the time to leave feedback on your recent visit to The Catalonia Reina Victoria. I am, however, very concerned to read that your experience did not live up to your expectations and that you left feeling disappointed. Your comments has been pased to the related departments. Thank you very much for helping us to improve our service, I hope to have the oportunity to welcome you back at the Catalonia Reina Victoria in a future. Kind regards,