Property amenity

Reviews of Eurostars Astoria

3 out of 5
Eurostars Astoria
Av del Comandante Benitez, 5, Málaga, Malaga

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 872 reviews" "
Rating 8 - Good. 428 out of 872 reviews" "
Rating 6 - Okay. 97 out of 872 reviews" "
Rating 4 - Poor. 29 out of 872 reviews" "
Rating 2 - Terrible. 13 out of 872 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Lien

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We stayed for 7 days .A/C wasn’t working.Refrigerator wasn’t working.Bidet was working ,try to change room ,but they said every room are same They wasn’t going to help.
Stayed 7 nights in Feb 2024
Response from HOTEL EUROSTARS ASTORIA on Feb 23, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Sohayla

Traveled with family
Liked: Cleanliness, staff & service
The staff were great. Breakfast was basic - more egg options would be good (other than scrambled - maybe hard boiled would be easy). Some hotels use sprays to cover smells and this is not a good idea as a distinctive unpleasant old hotel smell develops over time. Don’t know how you would get rid of it but it’s worth trying as everything else was good!
Stayed 3 nights in Feb 2024
Response from HOTEL EUROSTARS ASTORIA on Feb 20, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Abdul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for exploring Malaga Most of attractions within easy walking distance of 10-20 minutes Attractions further afield good choice of transport types available
Stayed 7 nights in Feb 2024
Response from HOTEL EUROSTARS ASTORIA on Feb 18, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from HOTEL EUROSTARS ASTORIA on Feb 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Alan

Stayed 5 nights in Dec 2023
Response from HOTEL EUROSTARS ASTORIA on Feb 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HOTEL EUROSTARS ASTORIA on Feb 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Marcella

Stayed 1 night in Dec 2023
Response from HOTEL EUROSTARS ASTORIA on Feb 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Bertha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place to stay the night prior to flying on, as it is very near the train station to go to the airport.
Stayed 1 night in Nov 2023
Response from HOTEL EUROSTARS ASTORIA on Feb 13, 2024
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for exploring the city center. Quiet and secluded but also very conveniently located. Staff was very helpful and went above and beyond.
Stayed 5 nights in Jul 2023
Response from HOTEL EURSTARS ASTORIA on Jul 28, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Marcus

Stayed 1 night in Jun 2023
Response from HOTEL EURSTARS ASTORIA on Jul 16, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

JESSICA

Stayed 2 nights in May 2023
Response from Hotel Eurostars Astoria on May 31, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great city location, convenient for the old town and transport links in the new area.
Stayed 1 night in Feb 2023
Response from Hotel Eurostars Astoria on Feb 21, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to the Central station, and a short walk into the town centre -friendly welcoming staff, great room and shower, very clean, would stay again
Stayed 1 night in Feb 2023
Response from Hotel Eurostars Astoria on Feb 21, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
Great staff and cleaner. Kind birthday gesture from them really appreciated. Lovely room which was spacious and comfortable. Excellent shower. My only concern was that I found the mattress a little bit hard as I am used to a softer padded one at home. Fitting a mattress topper would easily and affordably sort this out. I hope to return before long!
Stayed 2 nights in Feb 2023
Response from Hotel Eurostars Astoria on Feb 7, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2023
Response from Hotel Eurostars Astoria on Mar 18, 2023
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service
What a pity…
The room and bathroom were recently refurbished to a good standard. Room 601 is next to the lift but I was not aware of the lift while in the room. The view was of a brick wall. Perhaps we had the brick wall because we complained the second time we tried to book in. The 1st time started at about 1300 hours, the receptionist answered various phone calls and after 15 mins said he could not find a room. available. We left returning at 1845 and after 35 mins had our key. I used online check out at 0745. Around 1100 I received an email inviting me to use on line check out. They had one monitor available for check in and each time it appeared they were using it for the first time. This chain needs to make their IT suppliers sort this out or get a system which works. A total nonesense.
Stayed 1 night in Nov 2022
Response from Hotel Eurostars Astoria on Dec 4, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Aayesha

Stayed 1 night in Nov 2022
Response from Hotel Eurostars Astoria on Dec 4, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

H

Stayed 2 nights in Sep 2022
Response from Hotel Eurostars Astoria on Oct 4, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Hotel Eurostars Astoria on Sep 14, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Aurore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were helpful.
Stayed 3 nights in Aug 2022
Response from Hotel Eurostars Astoria on Sep 7, 2022
¡Gracias por alojarse con nosotros! Su opinión es muy importante para seguir mejorando.

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect, short walk to the beach and city center. The staff was fantastic, went above and beyond to be helpful with all our needs during our stay. Rooms were very clean and comfortable. They have bikes on sight you can rent for very cheap! Great stay overall!
Stayed 4 nights in May 2022
Response from Hotel Eurostars Astoria on May 19, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Ion Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all the way
Great service, clean room, friendly and heplful people.
Stayed 1 night in Apr 2022
Response from Hotel Eurostars Astoria on May 5, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Steve

Liked: Cleanliness
Did not have all the features listed. Understaffed. Couldn’t get a wake up call.
Stayed 13 nights in Apr 2022
Response from Hotel Eurostars Astoria on May 5, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

zsuzsanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are very friendly
Stayed 4 nights in Feb 2022
Response from Hotel Eurostars Astoria on Mar 10, 2022
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, will return
Pros Great service hotel in good condition, very comfy Good shower. Cons Small lifts Inroom heater is not adjustable, super hot and dry at night Could have more choices for breakfast
Stayed 2 nights in Dec 2021
Response from EUROSTARS ASTORIA on Dec 24, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. I'd love to return someday with more time.
Stayed 1 night in Nov 2021
Response from EUROSTARS ASTORIA on Dec 14, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel,about half way between the old town centre and a 10 min walk to the train station for connections
Stayed 4 nights in Nov 2021
Response from Hotel Eurostars Astoria on Dec 6, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, convenient location, too comfy beds!
A good location halfway between the bus station/train station and the old city centre. Very comfortable beds - so comfortable we fell asleep at 8pm and ended up not going out for dinner! Very nice property and good value.
Stayed 1 night in Oct 2021
Response from EUROSTARS ASTORIA on Nov 3, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Will return
Stayed 2 nights in Oct 2021
Response from EUROSTARS ASTORIA on Nov 3, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

krief

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Penthouse a beauty
Room was large like on the advertise picture Balcony terrace had no working light so could not be used at night Most rooms are smaller thn advertised
Stayed 1 night in Aug 2021
Response from Hotel Eurostars Astoria on Sep 5, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Karelia

Stayed 5 nights in Jul 2021
Response from EUROSTARS ASTORIA on Nov 3, 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bed was not very comfy. Bathroom not big enough. Breakfast is ok. Clean. Check in check out very easy.
Stayed 3 nights in Dec 2019
Response from EXE ASTORIA on Dec 29, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Antonio, rrrevieja, Spain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to few of the tourist attractions. We had to paid approx. €15 per day for a private parking.
Stayed 4 nights in Oct 2019
Response from EXE ASTORIA on Nov 4, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Alex, New York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Staff was great. Hotel was excellent.
Stayed 3 nights in Oct 2019
Response from EXE ASTORIA on Oct 24, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Great location and very clean, staff very helpful. All I suggest is to put some wines in bar fridge and snacks.
Stayed 2 nights in Sep 2019
Response from HOTEL EXE ASTORIA on Sep 27, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from HOTEL EXE ASTORIA on Sep 21, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from HOTEL EXE ASTORA on Sep 10, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

SA92, Brighton, England

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, the room was clean and the bathroom had everything we needed including a hair dryer, additional paper towels, folding mirror and a stool. However, the AC was noisy so we had no choice but to keep this switched off overnight. It caused a lot of noise even at the lowest setting which disrupted our sleep. The pillows could have been comfier. The hotel is around a 20-30 minute walk from the beach. The breakfast was very basic with hardly any vegetarian options, but the choice of coffee/teas, fruit, bread rolls and cakes made up for this. Overall, we had a comfortable stay and would recommend this hotel.
Stayed 5 nights in Aug 2019
Response from HOTEL EXE ASTORIA on Sep 7, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

JM, toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast buffet was good value. staff are very pleasant and helpful
Stayed 1 night in Aug 2019
Response from HOTEL EXE ASTORIA on Sep 6, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! The front desk personnel are excellent and efficient.
Stayed 4 nights in Aug 2019
Response from HOTEL EXE ASTORIA on Aug 18, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helful and friendly. , room tidy and well equipped but the room was small and certainly not that used in the advert on your site. Most roons seemed to be of a simlar size
Stayed 10 nights in Aug 2019
Response from HOTEL EXE ASTORIA on Aug 18, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from HOTEL EXE ASTORIA on Aug 16, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
It was not worth the price I didn’t get the room described in internet
Stayed 2 nights in Jul 2019
Response from HOTEL EXE ASTORIA on Aug 3, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to catch train to airport (station only 2 min walk from hotel - journey was 10-15 minutes) and train ticket is very good value. Had good night sleep in comfortable bed with no noise. Good selection of restaurants within walking distance. My rate included buffet breakfast (would have been €8 per person - to buy if not included), which had a decent selection.
Stayed 1 night in Jul 2019
Response from HOTEL EXE ASTORIA on Aug 2, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay friendly staff
Stayed 1 night in Jul 2019
Response from EXE ASTORIA on Jul 23, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely 3 night stay.
My husband and I had a lovely 3 night stay. The hotel was in a fantastic location right next to the train station and in Malaga Old Town. We spent 2 days exploring and sampling the local food and drink and the other day we caught the train to the beach. The only negative and it was a small one, is that the wardrobe doors didn’t run smoothly on the tracks and we had to lift them up to move them. Other than that all good.
Stayed 3 nights in Jun 2019
Response from EXE ASTORIA on Jul 7, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was smelly even after cleaning Smelled like recycled water was used for cleaning Air conditioning was faulty
Stayed 3 nights in Jun 2019
Response from EXE ASTORIA on Jun 30, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Exe Astoria

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019
Response from EXE ASTORIA on Jun 30, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Exe Astoria

8/10 Good

Verified traveler

Very well located and staff very friendly. Very close to rail connection to airport
Stayed 1 night in Jun 2019
Response from EXE ASTORIA on Jun 30, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hotel Exe Astoria

10/10 Excellent

GHayden

Business traveler
Liked: Cleanliness
Friendly clean nice breakfast great location and quiet room I give the 5 ****** . Staff at reception are very nice and helpful .i will come back
Stayed 2 nights in May 2019
Response from EXE ASTORIA on Jun 1, 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!