Ratings based on 142 Verified Reviews

4.2 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Very friendly staff. Convenient location. Parking was tight but was directed to a lot very nearby which worked out great.
4 out of 5
Recommended
for Couples
by A verified traveler from Buckinghamshire

Well priced hotel in the Centre of San Pedro

Posted Sep 28, 2016
Pros: Friendly staff. Clean rooms.
Cons: British TV would be great.
Location: Hotel is located in the centre of town just a short walk from the town square and the busy high street.
Good value, clean, friendly hotel in the centre of San Pedro Alacantara. The staff were very helpful. Beds comfortable and clean. Varied choice of breakfast from 8 am -11 am.
Comment from Hotel Management
Oct 1, 2016 by Ian B, Hotel Management
Dear Sue, Thank you for takiong the time to write your very kind comments about the staff, cleanliness, location and breakfast of our hotel. Although we don't have British TV stations per se, many of the Spanish digital channels show English-speaking programmes and films, and it is usually possible to watch these in the original language. Please ask us at Reception if you aren't sure, and we will show you how. We are really pleased that you enjoyed your stay with us and we hope to welcome you again very soon. Kind regards, Ian
5 out of 5
Recommended
for Everyone
by A verified traveler from lincolnshire

Fabulous and friendly hotel

Posted Sep 19, 2016
Pros: Breakfast, roof terrace, friendliness of staff
Cons: Maybe wifi as was a bit intermittent
Location: Good central resort to the main town with nice bars and restaurants close by - nice 20 min stroll down to the beach via a good variation of shops bars
We came for 3 night stay mid September and were very impressed by the friendliness of all staff, the cleanliness of the rooms and the location was perfect in the heart of a very Spanish town yet within 20 min walk to beach with excellent beach bars and 10 min work to bus for Marbella, Puerto Banus or Estepona. Roof terrace was a great extra and the breakfast was exceptional - thoroughly enjoyed our stay!
Comment from Hotel Management
Oct 1, 2016 by Ian B, Hotel Management
Dear Janice, We are really pleased that you enjoyed your stay with us here, and we would like to thank you for taking the time to write your very kind comments about the location, breakfast and staff in our hotel. We do realise that the wifi can be a little 'unsteady'when we are very full and a lot of people are downloading movies etc. at the same time, but we are investigating ways of improving the coverage for next season. We look forward to welocming you again very soon. Kind regards, Ian
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely little hotel

Posted Aug 27, 2016
We stayed for a long weekend and was made to feel more than welcome as soon as we arrived. The hotel was much better than we actually expected and was spotless clean. Would definitely recommend and return.
Comment from Hotel Management
Sep 12, 2016 by Ian B, Hotel Management
Thank you so much for taking the time to write your verykind comments about the welcome and cleanliness of our hotel! We are really pleased that you enjoyed your stay with usm and we hope to be able to welcome you again very soon. Kind regards, Ian
4 out of 5
by bianca from Montréal Canada

enjoyable

Posted Jul 11, 2016 on Hotels
it was really great all the staff are really nice aND helpful
Comment from Hotel Management
by Paul, Hotel Management
Dear Bianca, We hope the journey home went OK! It was a pleasure to welcome you in our hotel, and we would like to thank your for taking the time to write your kind comment about our staff. We hope to see you again one day in the future. Best wishes, Ian
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne. Australia.

Great little hotel

Posted Jun 24, 2016
Pros: The location was excellent. The staff were great.
Cons: TV's didn't work.
Location: Location was perfect. Little cafes and restaurants in easy walking distance.
Spent 1 night here. The staff were very friendly. Breakfast was good. The rooms were very clean and well priced. Bed was firm but comfortable. Would definitely stay here again.
Comment from Hotel Management
Jul 10, 2016 by Ian B, Hotel Management
Dear Cherie, Thank you so much for your kind commentes about the location, staff, rooms and breakfast in our hotel. We are really glad that you enjoyed your stay with us. Next time, should there be anything in the room that nees fixing, please don't hesitate to let us know and we will do everything we can to resolve the problem. We look forward to welcoming you again very soon. Kind regards, Ian
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable,clean, the rooms were very big

Posted Jun 21, 2016
Lovely stay,friendly staff and helpful. Breakfast good lots of choice
Comment from Hotel Management
Jul 9, 2016 by Ian, Hotel Management
Dear Anonymous, We are really pleased that you enjoyed your stay with us here, and we would like to thank you for taking the time to write your very kind comments about our staff and breakfast. We hope to see you again very soon. Kind regards, Ian
5 out of 5
Recommended
for Everyone
by A verified traveler

great location near town square

Posted May 10, 2016
Pros: Its central location, helpful staff and cleanliness.
Cons: More information about facilities available (e.g. tea/coffee making and roof terrace).
Location: In the heart of the town, with many and various places to eat out nearby. Bike hire / bus services nearby. Great bakery next door.
The staff were friendly, very helpful and multi-lingual. The room was spotlessly clean and comfortable and breakfast was good with a good selection of options. It would have been better if, on arrival, we had been asked whether we wanted tea/coffee making facilities, as these were not automatically provided in our room (but were when we asked).
Comment from Hotel Management
May 16, 2016 by Ian B, Hotel Management
Dear Guest, Thank you for taking the time to write your very kind comments about the location, staff, cleanliness, comfort and breakfast in our hotel. We are very pleased that you enjoyed your stay with us. As far as tea and coffee-making facilities are concerned, these are not normally available in the rooms, as is normal in Spanish 3 Star hotels. However, we will provide them on special request, subject to availability. We hope to be able to welcome you again very soon. Kind regards, Ian
5 out of 5
by Peter from London

Fantastic value and great service!

Posted Mar 4, 2016 on Hotels
Staff were fantastic - very friendly and helpful. Nothing was too much trouble. There were several other guests from different countries who all seemed very happy with the service. Rooms very clean and spacious. good storage. Bathroom quite small, but as its the least used space, it doesn't really matter. Very good value for money. Cant fault my stay at all!
Comment from Hotel Management
May 21, 2016 by Paul, Hotel Management
Dear Peter, thank you so much for taking the time to write your very kind comments concerning the service from our staff, the rooms and the cleanliness in our hotel, and the value for money that we hope we provide. We hope to be able to welcome you again in the near future. Regards, Ian
5 out of 5
Recommended
for Couples
by A verified traveler from uk

central location in san pedro

Posted Sep 27, 2015
Pros: the owners paul and elana and all their staff were extremely friendly and helpful. breakfast was more than plentiful. bedroom and bathroom spotless.
Cons: a small fridge would be useful.
Location: plenty of shops and bars.
good experience being among local spanish people. near to the church and main square. short bus ride to marbella. easy transfer from malaga airport.
Comment from Hotel Management
Oct 19, 2015 by IanB, Hotel Management
Dear John, we are very pleased that you enjoyed your stay with us here. Thank you for taking the time to write your kind comments about the staff, breakfast and cleanliness in our hotel. We also appreciate the handy hints for future guests. We hope to see you again in the near future, regards, Ian