Outdoor pool, open 10:00 AM to 8:00 PM, sun loungers, lifeguards on site

Reviews of Estepona Hotel & Spa Resort

4 out of 5
Estepona Hotel & Spa Resort
Arroyo Vaquero Playa Crta A-7 Km 150, Estepona, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 186 out of 404 reviews" "
Rating 8 - Good. 172 out of 404 reviews" "
Rating 6 - Okay. 34 out of 404 reviews" "
Rating 4 - Poor. 9 out of 404 reviews" "
Rating 2 - Terrible. 3 out of 404 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service
Whilst we had a very nice holiday here we were disappointed to find that there was no communal bar/lounge area nor a permanently established indoor restaurant (the indoor part was the breakfast room; the dining restaurant was entirely outdoor either in gardens or by the pool with no option to dine inside). On the one cool and cloudy day - too chilly to be outside - there was nowhere warm and communal to lounge around or get drinks. You had to be either outside by the pool or in your room. Although described as a "hotel" it doesn't seem to offer the full suite of services I would typically expect because it lacks that communal area. Secondly, we were visiting end of season about 3 weeks prior to seasonal close and they seemed to be getting low in stock of our chosen wines at dinner eg we were selecting the last bottle or the wine was no longer available. However, the staff are welcoming, friendly and helpful. The pool is lovely - as a keen swimmer I enjoyed doing daily laps because it offers a good length of at least c. 25m in the longest stretch. The gym has good cardio equipment although it was annoying to find there was no water available to gym users. Regarding location: it is a short 10 min taxi ride outside of Estepon. Taxis could be called very quickly. Nearest grocery store is almost literally across the road but on foot is via a circuitous walk in order to cross a very busy dual carriageway.
Stayed 11 nights in Sep 2023
Response from Estepona Hotel & Spa Resort on Oct 16, 2023
Many thanks for your review, we will take note.

6/10 Okay

Sanjay

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
Hotel is really nice. No complimentary tea/coffee in the rooms. That was a let down.
Stayed 3 nights in Sep 2023
Response from Estepona Hotel & Spa Resort on Oct 2, 2023
Many thanks for your stay. We hope to welcome you back in future.

10/10 Excellent

RIMA

Liked: Property conditions & facilities
Stayed 15 nights in Sep 2023
Response from Estepona Hotel & Spa Resort on Oct 16, 2023
Muchas gracias por su valoración.

8/10 Good

Alex

Traveled with partner
Disliked: Staff & service
Room was dull and dingy. Stuck in a corner on ground floor. No discretion curtain. Not cleaned properly, things not working. Staff were grumpy at best - apart from the amazing main chef.
Stayed 2 nights in Sep 2023
Response from M Carmen López, Guest Service Manager on Sep 9, 2023
Dear Alex,Thank you for taking the time to write your message. Regards your disagreement we alopogise for not to be up to your expectations. We hope to welcome you back in future.

8/10 Good

Anna

Stayed 11 nights in Aug 2023
Response from Estepona Hotel & Spa Resort on Oct 16, 2023
Muchas gracias por su valoración.

6/10 Okay

Shahid

Traveled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from M Carmen López, Guest Service Manager on Sep 9, 2023
Dear Shahid,Many thanks for your score. We hope to welcome you back in future.Best Regards,

10/10 Excellent

zybina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel stayed as a family with 2 boys 9 and 12. Staff very helpful and the rooms are really big all with balcony’s . I feel it used to be 5 star but is going to be undergoing some work as only half open and a little tired in places but definitely worth a stay if you’re looking for a nice relaxing holiday. You will need to get taxis ( between 7-10 euro each way) to the port and Estepona if you want more dining options. As nothing local . We did this most evenings. Breakfast amazing and pool service good for snacks
Stayed 9 nights in Aug 2023
Response from M Carmen López, Guest Service Manager on Sep 9, 2023
Dear Zybina,First of all, I greatly appreciate your positive comments about our facilities, staff and service, for us customer satisfaction is very important and what we all want is to improve and offer a quality experience to our customers. We hope to welcome you back in future.Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
3 nights
3 night short holidays with my Mom , half board and food was very very good . I would maybe say room cleaning was not amazing, but also not dirty, just about ... pool nice , on the beach itself, we enjoyed.
Stayed 3 nights in Aug 2023
Response from M Carmen López, Guest Service Manager on Aug 22, 2023
Dear guest, thank you very much for your high rating on Expedia. We hope to see you again in the future. Best regards,

8/10 Good

Stefania

Stayed 10 nights in Jul 2023
Response from Estepona Hotel & Spa Resort on Aug 31, 2023
Thank you very much for giving your feedback. We are very happy that you enjoyed your stay with us.Best regards

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from M Carmen López, Guest Service Manager on Aug 22, 2023
Dear guest,Many thanks for your score. We hope to welcome you back in future.Best Regards,

8/10 Good

Anas

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel But we had difficulties with the wifi Plus the hotel need more entertainment either at the pool or at the beach
Stayed 3 nights in Jul 2023
Response from M Carmen López, Guest Service Manager on Jul 18, 2023
Dear Anas, Thank you very much for your high rating and the confidence you have placed in us. We take note of your comments for improvement and of course we hope to welcome you again in the future. Best Regards,

10/10 Excellent

andrew

Stayed 1 night in Jun 2023
Response from M Carmen López, Guest Service Manager on Jul 7, 2023
Dear Andrew, Thank you very much for choosing us for your holidays and for the wonderful comments about our Resort. This encourages us to continue working with enthusiasm. We look forward to welcoming you again in the future. Best Regards,

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value and high quality hotel. A bit far out of town but we had a car. Food and drinks double the price of bars etc in town . Tennis and Padel were too expensive to use .
Stayed 3 nights in Jun 2023
Response from M Carmen López, Guest Service Manager on Jul 7, 2023
Dear Peter, Thank you very much for choosing us for your holidays and for the wonderful comments about our Resort. This encourages us to continue working with enthusiasm. We look forward to welcoming you again in the future. Best Regards,

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2023
Response from M Carmen Lopez on Jun 10, 2023
Many thanks for your opinion.Best Regards,

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, lovely location on the beach. Excellent swimming pools. Lovely large room but rather bland furnishings, however we understand it will be closing next week for refurbishment.
Stayed 8 nights in Sep 2022

8/10 Good

Barry

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel great for a family had Junior suite with two Bedrooms and also a lovely sitting room great balcony lovely views my only complaint was the air conditioning was not cool enough staff one over friendly but we could not complain
Stayed 4 nights in Sep 2022

10/10 Excellent

Sahar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort my only complaint is that i cnt understand why there is no tissue box in the room or a coffee maker. I mean these are minimum stuff that should be available in the rooms. Other than that everything else was great. They have a kids club for ur kids which was perfect, and the service was great.
Stayed 2 nights in Aug 2022

8/10 Good

Kitty

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel is at a good location on the beach. The spa was great and I had a wonderful massage from Mary which was awesome.
Stayed 4 nights in Aug 2022

10/10 Excellent

Karl

Stayed 1 night in Jul 2022

10/10 Excellent

Vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good, on the other hand I’d recommend more entertaining for the night
Stayed 1 night in Jul 2022

6/10 Okay

Z

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It’s just ok
We only stayed for one night but the hotel staff were very nice. The accommodation is very standard / basic considering it’s rating.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Traveled with family
Stayed 3 nights in Jun 2022

8/10 Good

Shona

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean property. Beautiful view of the sea. Friendly, helpful staff. Great buffet breakfast. Limited menu for lunch and dinner. Not a walkable area. Need to drive or taxi to any other restaurants or shopping.
Stayed 8 nights in Jun 2022

8/10 Good

Diana

Stayed 2 nights in Jun 2022

8/10 Good

Darrell

Liked: Cleanliness, staff & service, amenities
This is an older property in need of renovation. However, the staff at every level and position are magnificent, and more than made up for the condition of the building. Everyone was cordial, professional, knowledgeable, extremely helpful, very kind, and very considerate. I would stay at this hotel again, simply based on the quality of the employees. Note: repairs to the facility were being made during my stay. Once the repairs are completed, this will be a beautiful hotel. The only other issue I encountered, is that the hotel’s location is not pedestrian friendly. You will need to have a car, or hire a taxi to go anywhere. But again, the superb staff is more than willing to help you secure a taxi or rental car.
Stayed 6 nights in May 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like the resterrant menu.And food was not that good..Not enough entreys on the menu .Towels in the room were not soft and old .Hardly anyone new how to speak english.No store at the resort.Had to put a shirt..
Stayed 6 nights in May 2022

4/10 Poor

Erick

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent service, friendly staff, allergy friendly.i got gluten free.all in all very good experience 👍
Stayed 3 nights in May 2022

8/10 Good

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing week, staff looked after us well, we were only b & b, but the breakfast was excellent! Liz & Gerry
Stayed 7 nights in May 2022
Response from Guest Relations Team on May 19, 2022
Many thanks for your score, we are glad that you had a lovely stay.

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot fault
Stayed 21 nights in Dec 2021

10/10 Excellent

Balazs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family getaway in October
Amazing family trip in October - beautiful hotel and pool area. Breakfast is high quality, enjoyed all week long. Internet was poor quality, and indoor pool/spa only allowed age 12 and above.
Stayed 7 nights in Oct 2021

8/10 Good

Jeremy, Welwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 5 day break at the Estepona Hotel & Spa. The accommodation was clean and comfortable and the hotel is in a great location if you have a car. Breakfast was functional but nothing outstanding and the lunch menu is extensive but should include the snack menu which is not available when lunch is being served. Staff were pleasant enough but could be more welcoming.
Stayed 4 nights in Oct 2021
Response from Guest Experience Team on Oct 26, 2021
Dear Jeremy, First of all, I greatly appreciate your comments, for us customer satisfaction is very important and after living difficult times in the hospitality industry, what we all want is to improve and offer a quality experience to our customers. We hope to welcome you back in future. Sincerely,

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Great stay very good
Stayed 5 nights in Oct 2021
Response from Guest Experience Team on Oct 26, 2021
Dear Guest, We greatly appreciate your review of our Resort. We will be delighted to see you again in the future. All the best,

10/10 Excellent

Clinton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Guest Service Manager on Sep 14, 2020
Estimado Clinton, Muchas gracias por su alta valoración en Expedia. Esperamos volver a recibirlo en el futuro en nuestro Resort. Un Saludo, M Carmen López

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views
This was a truly wonderful place. We didn't realize upon booking that it was a resort with a very large property. The room was beautiful with great views, the beach was really nice, and the food was good as well. The staff was incredibly friendly and willing to go the extra mile. We already can't wait to go back!
Stayed 1 night in Oct 2019
Response from Guest Relations Team on Oct 23, 2019
Dear Megan, Many thanks for your stay at our Hotel Fuerte Estepona. We are glad that you enjoyed your stay and we hope to welcome you back in future. Best Regards, M Carmen López Guest Relations Manager

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019
Response from Guest Relations Team on Oct 18, 2019
Many thanks for your feedback, we hope to welcome you back in future. Best Regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice complex, the staff very friendly. The Apartment is very big and great for a family. Breakfast is great, the buffet offers plenty. Pool area great for kids but also adult pool is you want. Beach can be reached really easily. Not to far from Estepona so all in all very enjoyable and would suggest for family holiday.
Stayed 3 nights in Aug 2019
Response from M Carmen López, Guest Relations Manager on Aug 28, 2019
Dear guest, Many thanks for your lovely review. We hope to welcome you back again in future. Best Regards,

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
Excellent for families. Huge bedrooms and living area. The room could have used the large space more effectively, perhaps with a small kitchenette. Breakfast and dinner was exceptional. Staff were all friendly and most were reasonably proficient with English. Each night offered a different for of live entertainment. The transfer from Malaga was a little pricey so we ended up hiring a car for the duration of our stay, ended up being cheaper.
Stayed 3 nights in Jul 2019
Response from M Carmen López, Guest Relations Manager on Jul 22, 2019
Dear Damian, First of all we appreciate your time and your contribution to the entire traveling community that will take into account your comments and your experience during your stay at Hotel Fuerte Estepona. We are extremely satisfied to know that we have reached the expectations that were placed in us. In reference to our staff, I will translate your comments that I am sure you will be very grateful to hear them. We will be happy to welcome you again in the near future. Sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Liked that it’s very nice overall, clean and helpful staff. Didn’t think the dinner ( we were half board) was very well thought out, the grill queue was far to long and the food on offer needed a bit more thought and variety.
Stayed 1 night in Jun 2019
Response from M Carmen López, Guest Relations Manager on Jun 26, 2019
Dear Guest, many thanks for your comments at Expedia, we are glad that overall you enyoyed your stay with us. We take note of your comments about buffet dinner. We hope to welcome you back in future. Best Regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2019
Response from M Carmen López, Guest Relations Manager on Jun 22, 2019
Many thanks for your score, we hope to welcome you back in future. Best Regards,

6/10 Okay

Eric, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel, breakfast and dinner were good, BUT , we paid extra for two one bedroom suites only to find out that it has 2 floors with wooden spirel stairs, and when sitting downstairs in the main area, every time you need the bathroom, you have to climb the steep stairs, so we asked the front desk for a one level room, they upgraded us to a two bedroom suite, but the big problem was that it was located right over the hotels restaurant which meant banging and LOUD noises ALL night long in preparation of the meals. Room number was 1009, so stay away from that area. The beach is rocky, no real sea access, pools are nice with cold water. Not a bad stay but not a cery good one for the steep price.
Stayed 3 nights in Jun 2019
Response from M Carmen López, Guest Relations Manager on Jun 20, 2019
Many thanks for your comments on Expedia Eric, We are sorry that we could not have a better solution during your stay, we hope that overall you and your family enyoy our hotel. Best Regards, M Carmen López

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic off season couple’s mini break.
Fantastic off season couples mini break just outside Estepona. You need a car and off season free street parking was not a problem as the hotel was quiet. Peek times you’d need to pay to use the hotel’s underground parking but not a bad thing in the summer heat. Excellent breakfast. Beautiful grounds and views and the beach at the bottom of the gardens. The best of both worlds. The only disappointment was the rather un-Spanish alcohol servings when ordering spirit drinks. Possibly they err on caution due to some guests over indulging in tjenall inclusive option?!? We had an amazing roof top room with an enormous terrace. Highly recommendable. Get out and see Estepona, explore The backstreets and get up into the mountains and see Casares in the late evening light.
Stayed 5 nights in May 2019
Response from M Carmen López, Guest Relations Manager on Jun 5, 2019
Dear Chrisopher, Many thanks for your lovely review. We take note of your comments in order to improve our services. We hope to welcome you back. Best Regards

8/10 Good

Kerwin

Liked: Cleanliness, property conditions & facilities, room comfort
Hasta luego!
Overall the stay was great! One waitress was a little annoying, questioning whether the room number that I gave her several times was really mine? But remaining staff far made up for her insolence, it also would be nice if the bar would stay open beyond midnight. However the stay was great and the amenities for family (kids) and adults were awesome!
Stayed 2 nights in May 2019
Response from M Carmen López, Guest Relations Manager on May 22, 2019
Muchas gracias por su comentario que nos ayudará a mejorar. Esperamos volver a recibirles en un futuro y cumplir con sus expectativas. un saludo fuerte,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from M Carmen López, Guest Relations Manager on May 1, 2019
Many thanks for your high score, we hope to welcome you back in future. Bestr Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent. Food very good Lovely facilities and rooms. Did not like the prostitute standing at the road entrance to the hotel
Stayed 5 nights in Apr 2019
Response from M Carmen López, Guest Relations Manager on Apr 13, 2019
Dear guest, many thanks for your high score at Expedia. We hope to welcome you back again. Best Regards,

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from M Carmen López, Guest Relations Manager on Apr 12, 2019
Dear Martin, Many thanks for your score at Expedia, we hope to welcome you back. Best Regards,

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was booked wrongly by a member of expedia. It lacked facilities, activities, maintenance. The breakfast wasn't very good either.
Stayed 4 nights in Oct 2018
Response from Guest Relations Team on Nov 2, 2018
Lieber Gast, Vielen Dank, dass Sie sich für Fuerte Estepona entschieden haben. Wir bedauern, dass unser Hotel Ihnen nicht gefallen hat. Wir werden weiter arbeiten, so dass wir bei Ihrem nächsten Besuch eine 10 für Sie sein werden. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen zu können. Grüße, Laura Ocaña Kundendienst-Team

8/10 Good

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great hotel about 30 mins from the Rock of Gibraltar. Nice hotel, Pretty setting. A little disappointed that we couldnt see the water when sitting on our balcony. We had a concret wall surrounding the balcony.
Stayed 1 night in Oct 2018
Response from Guest Relations Team on Oct 31, 2018
Dear Sheri, Thank you for choosing Fuerte Estepona. We are happy to know that you enjoyed our facilities and your stay. We hope to welcome you back to our hotel very soon. Regards, Laura Ocaña Customer Service Team

8/10 Good

Di, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family resort with lots of facilities. Large clean room and friendly staff
Stayed 4 nights in Oct 2018
Response from Guest Relations Team on Oct 31, 2018
Dear Di Thank you for choosing Fuerte Estepona. We are happy to know that you enjoyed our facilities and your stay. We hope to welcome you back to our hotel very soon. Regards, Laura Ocaña Customer Service Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Guest Relations Team on Oct 31, 2018
Dear guest, Thank you for choosing Fuerte Estepona. We are happy to know that you enjoyed our facilities and your stay. We hope to welcome you back to our hotel very soon. Regards, Laura Ocaña Customer Service Team