Ratings based on 672 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from West Sussex

Excellent location to beach, shopping, restaurants

Posted Dec 6, 2016
Pros: The location, accommodation and staff.
Cons: Updating the en-suites.
Location: A taxi ride to Puerto Banus, also the close proximity to Marbella 'old town'. Mijas Pueblo, the all white village was just 30 mins away by taxi.
Hotel reception staff very helpful with advice and booking tours. The location was terrific, walking distance to 'the old town' where we found some excellent restaurants. The Gibraltar day trip was well worth the effort and the tour recommended by the hotel was exactly what we were after, tour of the rock, seeing the monkeys, cable car vistas and of course the shopping where prices were so much cheaper than UK and Spain. Breakfast was what you would expect with variety of food and drink and importantly very friendly staff. Free Wi-fi did not let us down.
5 out of 5
by A verified traveler

Wonderful comfy place to stay

Posted Dec 2, 2016
I have been here 4 times before and it always is excellent. The staff are always very helpful and breakfast to die for.
5 out of 5
by A verified traveler

Great hotel, great location

Posted Nov 26, 2016
Pros: Everything
Cons: Nothing
Location: Old Town immediately behind the hotel, promenade in front!
Great hotel, great location, great staff, even better breakfast
5 out of 5
by A verified traveler from MANCHESTER UK

A short weekend break

Posted Nov 22, 2016
Pros: Food and staff were excellent
Cons: The lifts were not great.
Location: Great location near the old town and sea front
A short break in November. Really nice place centrally located. Staff very friendly. Rooms clean and good beds. Wifi a little slow but free. Food was excellent.
5 out of 5
by A verified traveler

Lovely Hotel

Posted Oct 31, 2016
Pros: The staff were very friendly and helpful. Very good buffet breakfast. Nice grounds to relax in
Cons: A bit busy at breakfast but very efficiently managed
Location: Very close to all the bars and restaurants along the seafront and old town.
5 out of 5
by A verified traveler from US

Great Hotel, Staff, Amenities & Location

Posted Oct 30, 2016
Pros: -Room size was decent: not very large, but not too small either. And we had a a balcony with a table and 2 chairs (although without sea view - I guess you have to pay extra for that). -Restaurant and bar (with very nice outside seating area) plus another restaurant on the beach. Various shows and entertainment nightly. -Two pools, one indoor and outdoor. -Very friendly and helpful staff. We made a mistake by not booking tour to Granada / Alhambra well in advance, and they really made their best to accommodate us. -Great location: beach is literally across the street. On one side of the hotel, there is a boardwalk with endless restaurants, on the other side - bustling shopping area. -
Cons: Nothing to complain about this hotel. That was a very good choice.
5 out of 5
by A verified traveler

fin beliggenhet nær det meste

Posted Oct 29, 2016
Location: vi hadde en klassisk soling ved bassenget ferie ut og spise om kvelden
flott hotel bra service perfekt beliggenhet god restaurant
5 out of 5
by A verified traveler from Niddatal

Tolle Lage am Meer und sehr guter Service

Posted Oct 23, 2016
Pros: Die Lage und der Service
Cons: Der schöne Beach Club (Hotelrestaurant direkt am Strand) hätte auch im Oktober abends nach 17:30 Uhr) geöffnet sein können.
Location: Direkt am Meer und an der Strandpromenade bzw. in unmittelbarer Nähe zur Altstadt. Viele schöne Lokale.
Wir hatten ein Doppelzimmer mit direktem ungehinderten Blick auf das sehr nahe gelegene Meer. Das Bett war sehr bequem, das Bad in Ordnung (Dusche in Badewanne). Alles war sehr sauber. Das Frühstücksbuffet war sehr gut und man konnte jeden Morgen auf Terrasse mit Meerblick sitzen. Das Personal war freundlich und zuvorkommend. Die Mitarbeiter an der Rezeption waren immer hilfsbereit und sprachen perfekt Deutsch. Überall im Hotel eine kostenlose und ausgezeichnete W-Lan Verbindung. Faire Preise in den Hotelbars. Schöne gepflegte Außenanlagen, direkte Tunnel-Verbindung zum Hotelstrand. Ausreichende sehr bequeme Liegen mit Klingeln zum Getränkebestellen. Die Lage des auch optisch herausstechenden Hotels ist optimal. Es liegt direkt an der Strandpromenade mit Dutzenden guten Restaurants und Bars. Die tolle Altstadt ist in wenigen Minuten zu Fuß erreichbar.
4 out of 5
by A verified traveler

Sehr gutes Hotel in allerbester zentraler Lage!

Posted Oct 22, 2016
Pros: Das freundliche und sehr aufmerksame Personal ist großartig. Alle Mitarbeiter kümmern sich sofort um jeden Wunsch des Gastes und sind sehr hilfsbereit. Selten einen so tollen Service erlebt! 👍👏 Das Hotel ist top gepflegt, das Frühstücksbuffet ist reichhaltig und wird für Ausschläfer bis 11:00 Uhr angeboten. Dieses Hotel hat sich seine vier Sterne redlich verdient! 👏
Cons: Der Strandabschnitt des Hotels ist leider etwas schmal. Daher stehen die Liegen sehr eng aneinander, so dass man seinem Nachbarn näher kommt als gewünscht. Es wäre schön, wenn man die Liegen flexibler umstellen könnte. Das soll aber nur eine winzige Kritik bei diesem ansonsten wunderbaren Hotel sein!
Location: Das Hotel hat eine unschlagbare super Lage. Direkt an der Promenade und in 5-10 Gehminuten in der Altstadt!
5 out of 5
by A verified traveler from england

Posted Oct 18, 2016
Pros: Location,staff,gardens,room all excellent
Very nice hotel in a good location.staff were very friendly and helpful.room was sea facing with sea view