Nice hotel close to beach, but disappointing.
Posted Feb 4, 2017
I arrived about an hour early for check-in, but was told my room would be ready within 30 mins. I went to their coffee shop and waited to be served, but no staff came to take my order.
I left the hotel and went to another bar, had a beer and returned to the hotel over an hour later, but still the room was not ready. Seemed to be some sort of staff shortage. but after a two hour wait I got my room.
I wanted to use the room safe but that didn't work, apparently the battery operation was faulty.
The room was very dark with a very small balcony. Didn't really bother me as I was only there for 3 nights, but it wouldn't be very pleasant for a longer stay.
Comment from Hotel Management
Mar 1, 2017 by Carolina R. Jefa de Recepcion, Hotel Management
Thank you very much for leaving us your co-habit, to help us improve. We take advantage to inform you that the entrance to the hotel is from 14.00h, and that our safe service works by renting it.
Also inform you that the hotel has different types of rooms, so that the client can choose the one that is more to his liking.