Ratings based on 681 Verified Reviews

4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Canterbury Kent

lovely hotel and staff

Posted Feb 20, 2017
Pros: that it was only a short 15 min walk to the centre of the city.
Cons: N/A our stay was excellent
Location: visit the castle, wine and tapas bike tour, walk along the sea front and eat at one of the small beach restaurants,take a carriage tour.
a very friendly hotel the staff are very helpful and nothing is to small for them to give help or advice.
Comment from Hotel Management
Feb 22, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Robert & Sharon, Thank you for choosing ILUNION Malaga and also for taking the time to share your comments on this website. We are very happy to read you enjoyed your stay with us. We hope to see you very soon at our hotel in your next visit to Málaga. Kind Regards. Mar Almagro. Hotel Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel alking distance to centre

Posted Feb 13, 2017
Pros: The location was quite good and the breakfast lovely.
Cons: The coffee wasn't good, and lack of movies/English channels on tv.
Location: Near to the centre, the port and train station.
The hotel and rooms were spacious and the staff very helpful. Breakfast was good - but the coffee wasn't (quite important to me!!). Nice pool which is covered in winter and opened up in summer, and also sauna and steam and a small gym. The hotel is about a 15/20 minute walk to the city centre. Overall a lovely hotel and I would return.
Comment from Hotel Management
Feb 20, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, Many thanks for your kind review and recent visit to our hotel. We will take into consideration all your comments for future improvements. Waiting to recieve you in the next future. Yours faithfully,
4 out of 5
Recommended
for Everyone
by A verified traveler from Reading, UK

10 mins walk from main rail station and town.

Posted Feb 3, 2017
Quiet, clean room looking over central courtyard and pool. Comfortable business hotel. Could be anywhere in Europe - good quality and standards.
Comment from Hotel Management
Feb 5, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Peter, Many thanks for your kind review and recent visit to our hotel. Waiting to recieve you in the next future. Yours faithfuly,
4 out of 5
Recommended
for Everyone
by A verified traveler from England

A lovely stay

Posted Dec 31, 2016
Pros: The Wifi was reliable and had a good signal throughout the hotel. The staff were friendly and polite. They also spoke very good English.
Cons: The rooms were not always hoovered well enough.
Location: Beach about 5 minutes away. Plenty of shops in all directions within 5-15minutes depending on the direction.
The hotel common areas were clean and in good condition. There is a cafe which did provide food throughout the day but it is attached to a bar and seating area (casual) - slightly disappointing for a hotel. We ventured out most nights to the port which was about a 25 minute walk from the hotel. There were other restaurants available closer (about 10-15minute walk). The breakfast was very good with a wide selection of food - pastries, cakes, cereals, fruit, bread and some hot food options such as egg, omelette and chipolata type sausages. There was a range of beverages including water, juices and some alcohol. The pool was a good size with a jacuzzi. I was disappointed that the poolside and pool received no sunlight throughout the day and therefore sunbathing was not an option. Lovely steam room available with opening times stated. The sign outside the steam room indicated that we could ring for a member of staff who would be happy to turn it on outside the times stated, but there was no phone anywhere in the pool or changing room area... Not helpful. Luckily for us a member of staff happened to be there who was happy to oblige. The saunas were good although in the changing rooms (separate for men and women). The beach was a short walk from the hotel (about 5minutes). There was a lovely park between 5-10minutes from the hotel as well. The room was very comfortable with a massive bed. The room was fairly clean - more hoovering required.
Comment from Hotel Management
Jan 21, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, Thank you very much for choosing us and giving us such a nice and detailed review. We are grateful for the fact that you have a pleasant stay with us. Your opinion has been share with the whole team. We will be very happy to receive you again in the near future. Yours faithfully
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel with heated swimming pool and sauna .

Posted Dec 28, 2016
Good selection for breakfast. Friendly and courteous staff. Easy walking distance from the station and old town.had a pleasant stay.
Comment from Hotel Management
Jan 21, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, Thank you very much for choosing us and posting your review. We are grateful for the fact that you have a pleasant stay with us. We will be very happy to receive you again in the near future. Yours sincerily, Mar Almagro. Hotel Manager.
2 out of 5
by A verified traveler from uk

Posted Dec 18, 2016
This hotel must not be a 4*. Servise is very poor, hotel staff even don't hesitate to shout on customer.
Comment from Hotel Management
Jan 21, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear guest, T hank you very much for choosing us and posting your review. Your opinion will help us to improve. We will be very happy to receive you again in the near future. Yours sincerily,
5 out of 5
Recommended
for Everyone
by A verified traveler from Llargs

Very comfortable, quiet and clean

Posted Dec 9, 2016
Pros: Everything. Have stayed here on a number of occasions, and now there is even a kettle in the room!
Cons: Cannot think of anything major that needs improving
Location: A good area, not too touristy, but close enough to walk to the centre and the port area.
Excellent accommodation - quiet, clean, spacious room
Comment from Hotel Management
Jan 20, 2017 by Mar Almagro. Directora hotel, Hotel Management
Dear Customer, We want to thank you for posting your comment about your stay. We hope to have the chance to welcome you again in the future. Best regards,
4 out of 5
Recommended
for Couples
by A verified traveler from London

Lovely hotel - would definitely stay again

Posted Nov 9, 2016
Pros: The hotel facilities are great. The room is lovely, nice view, good size, all of the things we needed and working to a good standard. The pool was lovely as well as the spa. I wanted to take the heated beds home! The staff were very helpful too, and spoke very good English. I also got great recommendations from them on local restaurants. The breakfasts was alright too (not as good as going out however)
Cons: Only a few minor gripes - we only had one english tv channel (bbc world news). My girlfriend had a top notch massage one day, but the next day we couldn't find the masseuse again and reception couldn't help us either... Aside from that though, lovely.
Location: About a 10-15 minute walk into the shopping and restaurant district, which has a mixture of quality. The recommendations by the hotel were fantastic.
Comment from Hotel Management
Nov 11, 2016 by Mar Almagro. Directora hotel, Hotel Management
Dear Jonny, Thank you very much for choosing us and giving us such a nice review. We are grateful for the fact that you have a pleasant stay with us. We will be very happy to receive you again in the near future. Yours sincerily, Mar Almagro. Hotel Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from northern ireland

Highly recommended

Posted Nov 7, 2016
Pros: The indoor pool and surrounding areas were fantastic. Staff were friendly and helpful and the room was very spacious.
Cons: There is a nasty smell outside the hotel, but this wasn't a big issue.
Location: It's about a 20 minute walk to the city centre and just five minutes to the main bus and train stations.
Comment from Hotel Management
Nov 9, 2016 by Mar Almagro. Directora hotel, Hotel Management
Dear Customer, Thanks for posting your comment about your stay. we hope to have the chance to welcome you again in the future. Best regards,
4 out of 5
by A verified traveler

super clean

Posted Nov 7, 2016 on Hotels
All good
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear Customer, Thanks for posting your comment about your stay. we hope to have the chance to welcome you again in the future. Best regards,