Ratings based on 334 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

One night stay

Posted Oct 25, 2016
Pros: Beautiful food .Lovely room. Moorish charachter inside hotel.
Cons: Nothing.
Location: Near beach and beach club. Closer to Puerto Banus than Marbella. Buslink to Malaga airport from Marbella.
Wish I had longer here! Excellent service from staff.
3 out of 5
by A verified traveler

Beach walk

Posted Oct 17, 2016
The desk staff was boligerant and did not recognize Expedia VIP rating at all.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
4 out of 5
by A verified traveler

Great hotel

Posted Oct 3, 2016 on Hotels
Good quality hotel and welcoming friendly staff
3 out of 5
by A verified traveler

Posted Sep 26, 2016 on Hotels
Was disappointed that we had two rooms right next to a room being renovated. Not very pleasant waking up at 7am to hammers and loud talking. Even more disappointing was a simple apology fro the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler from Epsom, Surrey

Nice clean hotel close to the beach

Posted Sep 23, 2016
Pros: Very clean, good customer service from the staff, good food.
Cons: Tea / coffee facilities should be provided in the rooms and no English channels on the TV in the rooms.
Location: Location is good for the beach, not much to do nearby, but Puerto Banus is on walking distance and a good bus service for elsewhere.
Hotel was very clean, staff very helpful, food very good , but no tea/coffee facilities in the rooms ( 4* hotel ! ) and the pool area was very crowded and obviously too small for when the hotel is busy.
4 out of 5
by A verified traveler

Nice hotel with great staff

Posted Sep 20, 2016 on Hotels
Lovely hotel, worth paying the money for the sun beds at the pool overlooking the beach as towels are out really early at the main pool and its hard to get a decent spot. Staff are lovely, again especially down at the beach pool. Location isn't great as there isn't much in the immediate area, but its only a 15 minute walk to the start of the shops in puerto bonus and a taxi is only about 10 Euros.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Fabulous location, beach club and staff.

Posted Aug 30, 2016 on Orbitz
We loved the location of this hotel, the spa, the beach club (extra cost), and the food was very good. The beds were very uncomfortable and had only sheets on them, no comforters. The bathroom had mold all over it. They offered to change our room, yet the other one offered/available had mold as well. Basically, bathrooms need to be redone and rooms are very outdated and should be renovated. Besides that, the beach club was great and the view fabulous! Spa massages from Toyo (Toni) and Soy were amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very impressed with the hotel and staff

Posted Aug 27, 2016
Great hotel, lovely room with a balcony, fantastic staff, not overwhelmed with people, good selection of breakfast options and fab beach club! Recommended.