Ratings based on 48 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice apartment BUT beware of the add on charges

Posted Dec 10, 2016
Had a very nice well appointed two bedroom apartment with a very nice kitchen. DIsappointed that on arrival there was no sachet of coffee or tea or anything for washing up in the kitchen. The kitchen itself is well equipped with a dishwasher and washing machine but the smallest coffee maker and a toaster but no kettle. The counter top hob was good but the oven was a microwave/ grill that the labels were worn out so difficult to figure out how to use. There was a safe in the main bedroom but at a cost of €2.50 a day to use and a baby chair was also €2.50 a day. The location is very good and just a short walk to the beach front and a great selection of restaurants and a train station. Just across the street is a supermarket with a second at the end of the road stocking up for lunch or dinner is easy. The hotel deserves a higher rating but the add on charges and the lack of a kettle leave it down. That being said I would stay again but next time I would come prepared.
Comment from Hotel Management
Dec 15, 2016 by Alicia Sales Manager, Hotel Management
Hello Gerard. Thanks for showing us your impressions and we regret that the information you had about our apartments were not full, on our website you can see that we have kettle for our customer. It is true that we don´t put all the kitchen apliance in the apartments, just when a customer ask it we put in the apartment. The reason is for having more space for customers. I´m sorry because we didn´t inform you on the arrival . We take note about your comments. We regret not reach your expectations by 100%. Regards Alicia, Sales Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Nice hotel but far from the beach and up a hill.

Posted Oct 24, 2016
Pros: It was clean reasonably modern and quiet.
Cons: Make the reception area brighter and make the coffee shop / bar open all day and not have restricted hours plus make it brighter and appealing.
Location: Too far from the beach and is up a hill. Near a good supermarket and across from the football stadium. Surrounded by mostly residential accommodation.
Nice hotel but too far from the beach and is up a hill. Facilities reasonably ok. However, coffee shop / bar was not always open and was very dull and unappealing to say the least. We requested an apartment on a high floor facing over the pool and away from the lifts. We were allocated an apartment on a high floor BUT was NOT facing over the pool and WAS next to the lifts. Not very good for customer relations.
Comment from Hotel Management
Dec 7, 2016 by Departamento Comercial, Hotel Management
Hello Mr. Tom. Thanks for showing us your impressions and we regret that you didn´t get the apartment with all your requirement. We allways do our best with all the request we recive from our customers, but sometimes the hotel is full and we can only satisface some of the requests. Sorry about that. We regret not reach your expectations by 100%. If you have anyother requirement, do not hesitate contact with us. Regards Alicia, Sales Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Lovely hotel, newly refurbished and warm staff

Posted Aug 20, 2016
We had a brilliant time and everything was really nice. Excellent time had by all the family. xxx
Comment from Hotel Management
Aug 29, 2016 by Sales Manager, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wirral, England

Lovely hotel. Close to all amenities

Posted Jul 30, 2016
Pros: The hotel was very clean and comfortable. It felt safe and the staff were very helpful.
Cons: A kettle would be useful and some cleaning products (dishwasher tablets/ washing up liquid etc.) as buying a huge pack for a few days is a waste.
Location: Central location but reasonably quiet. Situated on a hill but ideally situated for shops, bars, restaurants etc. Beach nearby.
I recently stayed here with my son and daughter. I cannot fault the staff at the hotel who were extremely helpful and professional. The hotel is a short walk to the local train station and there is a large supermarket across the road. The beach is a ten minute walk away with shops and restaurants close by. The pool is safe and family friendly with plenty of sun loungers to go around. The poolside bar/café is perfect and reasonably priced.
Comment from Hotel Management
Aug 1, 2016 by Alicia, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback! We take note about your request and we will do our best to improve them. I apologize for the kettle. We have kettle for the guest to request them, sorry if the reception didn´t inform you about it. If you have anyother requirement do not hesitate contact with us. regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, UK

A nice hotel a gentle stroll away from the beach.

Posted Jun 12, 2016
We have stayed here four times now. Each time the room has been lovely and clean. All staff are very nice and nothing is too much trouble. Lovely pool area and plenty of sun beds to choose from. This time we re-booked for another holiday whilst we were still there! Wouldn't stay anywhere else.
Comment from Hotel Management
Jul 21, 2016 by Alicia, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

A very nice hotel.

Posted Mar 2, 2016
We've stayed here before because it is reasonably priced and fairly close to the beach. It's position allows for a gentle stroll to the beach and shops/restaurants. As always, everything we need is provided apart from a kettle although there's a coffee maker. The rooms are very cleansed comfortable.
Comment from Hotel Management
Apr 1, 2016 by Alicia, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Nice Peaceful Hotel & Close 2 Beach

Posted Sep 5, 2015
Had a great holiday here,staff were great apart from one who no matter what you asked for it never got done,cleaners do the vey basics,breakfast bar was covered in something sticky when we first went in so i had 2 clean it,shower glass was manky,sink & toilet pan got a kwik wipe,balconies never got touched
Comment from Hotel Management
Sep 23, 2015 by Alicia, Hotel Management
Thanks for showing us your impressions and we regret that the information you had about our apartments were not full.We work hard to make our guests happy. The Housekeeping has been informed about your comment. We appreciate your feedback. Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Galway

Posted Aug 26, 2015
Pros: Location
Cons: The noise from the gym across the road
Location: Very close to everything
We had a two bedroom apartment on the eight floor - street side. Apartment was very clean and nice. Reception staff were excellent, very helpful. Due to the proximately to the gym across the road, the noise from the gym was not pleasant. The pool area very nice and clean. Overall I would stay there again
Comment from Hotel Management
Aug 30, 2015 by Alicia, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We take note about your comment. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bridgend

Great hotel

Posted Jun 11, 2015
A great hotel in a good location. The staff are very helpful and the place is very clean. The only negative for me was that the wi-fi is not very good but apart from that will definitely stay here again
3 out of 5
by A verified traveler

OK hotel - probably a 3 stars

Posted Oct 20, 2014
Located too far from Malaga (40min by train), very noisy (can hear lots of noise from above you), only provided shampoo once, no soap to wash dishes, had to keep asking for toilet paper and the pool was freezing temperature. The sofa bed was also too hard. It was not a terrible experience but I would not return to that location for that price.