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Reviews of Novotel Suites Malaga Centro

4 out of 5
Novotel Suites Malaga Centro
Calle San Jacinto 7, Málaga, Malaga

Reviews

8.8

Excellent

Rating 10 - Excellent. 460 out of 1004 reviews" "
Rating 8 - Good. 449 out of 1004 reviews" "
Rating 6 - Okay. 60 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Excellent location for parking the car and exploring Malaga
Stayed 2 nights in Mar 2024

4/10 Poor

Malous

Disliked: Staff & service
Service not good.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
No issues lovely room
Stayed 1 night in Dec 2023

6/10 Okay

Yan

Traveled with partner
Liked: Cleanliness, staff & service
Easy to walk to the Historic District
Stayed 2 nights in Oct 2023

10/10 Excellent

Ayman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly five stars
Stayed 1 night in Sep 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the middle of the night but had a friendly fast check in. Fabulous breakfast till 11am
Stayed 2 nights in Sep 2023

6/10 Okay

Mansoo

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

obedulla

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

8/10 Good

Sherma

Stayed 2 nights in Aug 2023

4/10 Poor

Jose Luis

Stay away
Stayed 2 nights in Aug 2023

4/10 Poor

alfredo

Traveled with family
Disliked: Property conditions & facilities
Room was nice and modern but air conditioning is poor ,the room was hot.We asked the reception but that’s the way it is.Poor TV program ,very few channels available and the images freezes .Definitely not good for the price which I consider was expensive .
Stayed 2 nights in Aug 2023

10/10 Excellent

Imad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean welcoming and easy access
Stayed 1 night in Jul 2023

8/10 Good

Gad, Nheser

Stayed 2 nights in Jul 2023

10/10 Excellent

Imad Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 1 night in Jul 2023

10/10 Excellent

Migdaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at affordable price
Great place!!! Really confortable and close by to Granada historic center. Friendly staff, I will reserve again :)
Stayed 1 night in Jul 2023

8/10 Good

Laila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It had great breakfast and staff was very friendly.
Stayed 4 nights in Jul 2023

10/10 Excellent

Luz, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , spacious and best bedrooms !
Stayed 2 nights in Jun 2023
Response from Reception on Jun 28, 2023
Dear Luz, We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon. Best regards,Reception team.

8/10 Good

Vidya

Stayed 3 nights in Jun 2023

10/10 Excellent

Derek Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great 3 night stay! Staff was all very friendly and accommodating. Room was spacious for our family of three. Breakfast was very good ! 5 minute walk To train station with connection to airport for a 10 minute trip. About 5- 10 minute walk to old town / harbor. 20 to beach, but we liked the location.
Stayed 3 nights in May 2023
Response from Reception on Jun 3, 2023
Dear Derek, We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon. Best regards,Reception team.

6/10 Okay

BO

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Out of dated building. Cheap settings.
Stayed 1 night in May 2023
Response from RECEPCION on May 29, 2023
Dear guest,We are sorry to hear that our hotel did not meet your expectations.We do apologize for any inconvenience caused.Best regardsReception team

10/10 Excellent

Andrew

Stayed 5 nights in May 2023
Response from RECEPCION on Jun 7, 2023
Dear Andrew, We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon. Best regards,Reception team.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from RECEPCION on May 26, 2023
Dear Alan,We really appreciated the nice score that you gave us. We hope that your stay at Novotel Suites Malaga Centro was enjoyable.We hope to have the chance of welcoming you back soon.Kind regards,Reception team.

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from RECEPCION on May 26, 2023
Dear Jackie,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Afshin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
One night in Malaga
Nice , simple and good
Stayed 1 night in Mar 2023
Response from RECEPCION on May 26, 2023
Dear Afshin,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

8/10 Good

Spencer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great stay in Central Malaga
Easy and friendly check in. The staff were very welcoming and helpful. The room was nice with a comfy bed. Its great to have a kitchenette in the room with microwave, kettle and separate sink from the bathroom. Very central location for the historic centre of Malaga. Parking available too but one of the worst underground garages I have ever entered. Its only single file and we met lots of card coming out as we were arriving
Stayed 1 night in Mar 2023
Response from RECEPCION on May 26, 2023
Dear Spencer,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We are very sorry about the issue with the parking. Despite that, we hope to have the chance of welcoming you back soon .Best regards,Reception team.

8/10 Good

alfred

Stayed 1 night in Mar 2023
Response from RECEPCION on May 26, 2023
Dear Alfred,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Great hotel. We were only there for one night but it was excellent. Nice room and extremely helpful and nice staff
Stayed 1 night in Mar 2023
Response from Reception team on Mar 16, 2023
Dear Stephen,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Kind regardsReception team

8/10 Good

George

Stayed 3 nights in Mar 2023
Response from RECEPCION on May 26, 2023
Dear George,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

6/10 Okay

Nicholas

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Wiktor

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Good hotel
Good hotel - but nothing great - just normal, clean, very close to the city center.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Reception on Jun 3, 2023
Hello,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well managed clean hotel near city center
It was a great stay. The hotel is very clean and well maintained. The room is large enough for 3 of us and the beds are in good condition and comfortable. Although it is not in the middle of city center but it is just a short walk. Our family enjoyed it so much we added an additional 3 day stay at this hotel.
Stayed 3 nights in Nov 2022
Response from RECEPCION on May 26, 2023
Hello,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team

10/10 Excellent

Valeria

Stayed 1 night in Oct 2022
Response from Reception on Jun 3, 2023
Dear Valeria,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

2/10 Terrible

Bushra, Mississauga

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The bathroom was clogged & the room keys keys deactivating
Stayed 3 nights in Oct 2022
Response from RECEPCION on Oct 17, 2022
Dear Guest,Thank you for sharing your stay at Suite Novotel Málaga.We very much appreciate you have let us know your opinion about your stay.We apologize for any inconvenience caused during your stay.All the rooms are supervised before the guest can enter the room and we understand this issue was caused during the stay.We always strive to provide the best service to our guests and our staff tried to solve this issue as soon as possible by changing the room for you. We thank you for your understanding,We hope you can give us another opportunity in the future.Thank you for letting us know,Regards.

8/10 Good

Lahcen

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2022

10/10 Excellent

Monia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2022
Response from Reception on Jun 3, 2023
Dear Monia,We really appreciated your comments regarding your stay at Novotel Suites Malaga Centro as well as the nice score given.We hope to have the chance of welcoming you back soon.Best regards,Reception team.

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and spacious.
Stayed 4 nights in Jul 2022

8/10 Good

Nicola

Stayed 1 night in Jul 2022

10/10 Excellent

Patti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Jul 2022

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.Walkable.Modern.
Stayed 2 nights in Jul 2022

8/10 Good

Scarlett, FUQUAY VARINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, services in general. Great location, very convenient. Rooms are very small but not a big deal.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
Super hotel, rooms beautifully designed - much nicer inside than you may think from the outside. Very clean and all staff very friendly and helpful. Good buffet breakfast too. Close to everywhere we needed to get. Would definitely stay there again.
Stayed 2 nights in May 2022

4/10 Poor

yelena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not stay here again. Outdated and odd room, bathroom resembles that from an airplane very small and uncomfortable. Beds are uncomfortable. Lack of any ventilation. Lots of mosquitoes in the room. Staff were great and very accomplished. Good breakfast. Good location.
Stayed 2 nights in Apr 2022

10/10 Excellent

Imre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually liked the design of the room, there were many small things that were exceptionally well done.
Stayed 2 nights in Apr 2022

2/10 Terrible

Peter

Stayed 2 nights in Mar 2022
Response from NOVOTEL SUITE MALAGA CENTRO on Mar 24, 2022
Dear Mr. Peter, Thank you for taking the time to tell us about your experience at the Novotel Suites Malaga Centro. I am sorry that your experience did not totally meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our staff is available 24 hours to help you with any kind of issue that you may have during your stay. We would appreciate it if you could make some suggestions to help us improve our services to make your stay better next time. We thank you again for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, NOVOTEL SUITE MALAGA CENTRO

10/10 Excellent

Jabier, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice bed, comfortable room, nice shower, nice city view. The main problem is with nit having a desk to work from if you need to work with a laptop.
Stayed 5 nights in Mar 2022

10/10 Excellent

Sinead

Stayed 1 night in Feb 2022

8/10 Good

Muhammad

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
convenient
Stayed 3 nights in Feb 2022

10/10 Excellent

MARTYN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2022