Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Milton Keynes, UK

Mostly dedicated to its mainly Muslim guests

Posted Aug 20, 2016
Pros: The location
Cons: Anything and everything, rooms, decor, service, amenities etc
In a promising location, but now mostly dedicated to its mainly Muslim guests. You'll find the impressive bar closed all the time. Also, apart from the DIY breakfast service, the staff seem to think things like a glass in the bathroom or a chair on the patio are extras. Room was tired and disappointing, and with odd features like a safe in the wardrobe, put in sideways and only accessible to Houdini, and an awkwardly placed shower head that faced the opposite wall rather than the bath.
1 out of 5
by A verified traveler

worsest hotel ever!!!

Posted Aug 7, 2016
Man kann nicht schlafen, da jede Nacht der unglaublich laute Partylärm bis 5.00 in der früh durch das Fenster dringt! Klimaanlage funktioniert nicht, Schimmel, Schmutz. Zimmerwechsel prinzipiell nicht möglich, wurde uns erklärt. Wie die 4 Sterne zustande kommen, fragt man sich
5 out of 5
by A verified traveler

Location, location, location!

Posted Jul 25, 2016
Perfect location for clubs, bars and restaurants all within walking distance. Clean room, friendly staff – would most definitely stay again.
3 out of 5
by Palitha from London

Nicely located hotel

Posted May 9, 2016 on Hotels
Nice location in the center of Puerto banus. Hotel was basic, no room to sit straight on the toilet - had to sit sideways - very poor layout of the room!! Very helpful staff!
2 out of 5
by Shahin from Bristol UK

Posted May 3, 2016 on Hotels
Noting was good in this hotel. Location is great if you don't drive.
3 out of 5
by Vidar

This traveler left a rating score only Posted Apr 5, 2016 on Hotels
3 out of 5
by Luke from Ireland

Could be great.

Posted Mar 22, 2016 on Hotels
The hotel itself was okay, but the rooms need refurbishment, the curtains were torn and the room dark and dingy, the beds were very poor. They need to inform guests parking prices . In a great location for beaches , shopping etc. Luke
5 out of 5
by A verified traveler

Posted Mar 21, 2016
Koselig sentralt hotell. Hyggelig betjening. Her kunne vi bodd flere ganger.
5 out of 5
by A verified traveler

prachtig hotel direct aan zee!

Posted Jan 2, 2016
Cons: Het terras kan beter schoongemaakt worden en er zal aan het onderhoud algemeen iets gedaan moeten worden, wil het niet vervallen.
Op loopafstand van Puerto Banus zaten wij in een riante kamer met een heel groot terras met uitzicht op zee. Het ontbijt was zeer uitgebreid en heel goed verzorgd. En ook het personeel was heel vriendelijk. Een aanrader!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 11, 2015 on Hotels