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Reviews of Eurostars Málaga Hotel

4 out of 5
Eurostars Málaga Hotel
Heroe De Sostoa 17, Málaga, Malaga

Reviews

8.2

Very Good

Rating 10 - Excellent. 353 out of 1002 reviews" "
Rating 8 - Good. 469 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 48 out of 1002 reviews" "
Rating 2 - Terrible. 21 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Traveled with partner
Disliked: Amenities, property conditions & facilities
When they ask for a cc to guarantee if we have any extras ( we prepaid the night we have stayed ) we gave an Amex and doesn’t work , Visa same thing, Master again the same problem . We spend more than 20 ‘ to check in ! Finally they accept Amex ( the problem was the Hotel not our CC. All the hotel smells terrible! Fortunately I asked for another room because the one that they gave me was indoor ( I’m claustrophobic) and a terrible bad smell . I went to the lobby again and they take care of my problem and a manager make me and upgrade to a room with a balcony , the guy that make the check in didn’t have any idea how to do his job . The hotel is clean but I don’t recommended if you visit Malaga for one night or more . The elevator very slow , common areas doesn’t look as the Hotel Pictures .
Stayed 1 night in Feb 2024

10/10 Excellent

Alfred

Traveled with partner
Liked: Amenities
I was allocated room 512. The whole floor was being refitted with new doors and showers. Twenty minutes walk to city centre and two minutes from railway station. Value for money.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but stinky
The hotel is right near the train station. The staff is very friendly. The room had an oder in it that wouldn’t go away .
Stayed 2 nights in Dec 2023

4/10 Poor

Sungho

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Katharina

Stayed 1 night in Nov 2023

8/10 Good

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
All very nice
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay
Lovely hotel close to train station,upgrade to a room with a terrace was very welcome.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location for access to airport and trains. Easy access to tourist sites in Malaga too. Very good breakfast. Room was modern, clean and comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Maureen

Stayed 2 nights in Oct 2023

2/10 Terrible

Oscar d

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BEDBUGS…BEWARE!!
Terrible experience! I was attacked by bedbugs all over the room. I have bites all over my body and my luggage was infested as well. I did get help from the frint desk and was mived to a nicer suite, however the damage had already been done. The personel was helpful and kind, it seems like this is not the first time this happens… BE AWARE!!!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Very convenient for the train station , which has a direct train to the airport. Not a great deal of restaurants nearby but lots further into the centre.
Stayed 1 night in Jun 2023

6/10 Okay

Yee

Liked: Cleanliness
Convenient location
Stayed 1 night in Jun 2023

6/10 Okay

Ian

Disliked: Staff & service
Would not stay here again.
The vile smell upon entering my room made me want to gag! Wry poor WIFi. The women who checked me in and out was not at all friendly. Breakfast buffet was quite good.
Stayed 1 night in May 2023

10/10 Excellent

Steve

Stayed 1 night in May 2023

10/10 Excellent

Mark

Stayed 1 night in May 2023

10/10 Excellent

khairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Christopher

Liked: Staff & service
For a one-night stay it was fine, but not good value for the price. Room was clean but not cosy - hospital like! Breakfast was average: good selection of breads and charcuterie, but cooked items not great - runny scrambled eggs and dried up mushrooms - and coffee a bit tasteless. Pleasant staff though, and the location is very convenient for the station.
Stayed 1 night in Apr 2023

6/10 Okay

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the hotel is set in a busy traffic road. It's really noisy fr my room and I wasn't able to sleep at all through night and noisy during during the day as well. I have have guests next door chatting and watching tv in the am and I can hear every thing . so had to check out earlier but the hotel couldn't do a refund for me even as a result . otherwise than that, the hotel facilities are good but the key is not a good choice for quite sleepers.
Stayed 4 nights in Mar 2023

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Service was good. Rooms are a little bit dated.
Stayed 10 nights in Mar 2023

10/10 Excellent

khairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location from train station and town. Good breakfast and nice staff.

10/10 Excellent

Fredric

Stayed 1 night in Dec 2022

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to train station and bus station.

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Room large, comfortable, quiet and clean.
Stayed 1 night in Nov 2022

6/10 Okay

Kirsten, Roxbury

Traveled with family
Liked: Staff & service
The dining room was not very nice and no bar Tried to order a mixed drink but they only had wine Thought a 4 star hotel would have a very nice dining room and bar
Stayed 3 nights in Nov 2022

4/10 Poor

Rene

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

glenn

Stayed 1 night in Oct 2022

10/10 Excellent

Steve

Stayed 1 night in Oct 2022

10/10 Excellent

Oscar

Stayed 1 night in Oct 2022

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very good experience I recommend the hotel and include the $14.00 breakfasts, excellent
Stayed 2 nights in Sep 2022

8/10 Good

patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good business hotel
Ac in the room doesn't adjust colder than 26.5C. Restaurant was nice. Agent checking us in was super friendly. Love the decor of the reception and dining areas
Stayed 3 nights in Sep 2022

10/10 Excellent

Stephen

Stayed 1 night in Aug 2022

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service
Really convenient location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Busra

Stayed 1 night in Aug 2022

8/10 Good

Hordur

Stayed 2 nights in Jul 2022

6/10 Okay

Danielle

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front staff unprofessional
Room door wouldn’t lock and when staff was approached, they laughed at us instead of taking our security concerns seriously.
Stayed 2 nights in Jul 2022

8/10 Good

Sumit

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was super friendly but the property is old, needs renovation soon.
Stayed 1 night in Jul 2022

10/10 Excellent

Bodo

Stayed 1 night in Jul 2022

8/10 Good

Kailie

Stayed 1 night in Jun 2022

8/10 Good

Anne-Marie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night - before having to leave early in the morning. The beds were comfortable, and the room was very clean. Staff were pleasant and professional. Would stay there again.
Stayed 2 nights in Jun 2022

10/10 Excellent

Bolivia

Stayed 1 night in Jun 2022

10/10 Excellent

Anna

Stayed 1 night in May 2022

10/10 Excellent

Yun Ching Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to train station, local shopping mall within walking distance. Walkable to tourist attractions, mercado, Castillo de Gibralfaro (3km) etc
Stayed 2 nights in May 2022

8/10 Good

Kris

Liked: Cleanliness, staff & service
I liked everything, nothing bad to say about it. Accessible to everything
Stayed 1 night in Apr 2022

6/10 Okay

Rafael antonio

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location opposite station. Friendly staff. No decent restaurants nearby. Centre of town about a 15 min walk.
Stayed 5 nights in Mar 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Excellent location close to Malaga Train station in a few minutes walk & Airport only 15 mins by taxi. The room was probably the largest I have stayed in with a large bathroom & huge bed. A great price as well.
Stayed 1 night in Mar 2022