Ratings based on 391 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Kent
Tranquil classy hotelPosted Nov 15, 2015
Friendly staff from start to finish. Excellent facilities, rooms a good size and very clean. Pools and beach club were exceptional. Highly recommend.
for Familiesby A verified traveler from Greifensee
Comfortable hotel for family holidayPosted Oct 26, 2015
Location: The hotel is close to the beach, but we only went once since the water was already a bit cold.
We spent one week at the Vincci hotel Estrella del Mar in October 2015 (one couple with two kids, 3 and 6 years). We had a comfortable room close to the pool which was very convenient with the kids. The hotel offered three pools, one especially for small children. The staff was very friendly, always helpful. The breakfast was great, with a wide choice providing someting for every taste. I would recommend this hotel.
by A verified traveler
Nettes Hotel aber nicht direkt am StrandPosted Oct 11, 2015
Das Hotel ist grundsätzlich ganz O.K., jedoch liegt es nicht direkt am Strand, was aber die Bilder vermuten lassen. Der Beach Club kostet 40 € pro Tag/Person extra!
for Everyoneby A verified traveler
Great hotel, staff excellent, pools brilliant.Posted Oct 8, 2015
Only disappointing issue was the WIFI which for a 5* was poor! Breakfast & lunch were excellent
for Everyoneby A verified traveler from London, UK
Nice hotel but hidden chargesPosted Oct 3, 2015
Pros: food, staff, views, pool area, service
Cons: hidden costs, check in process.
Location: 100 meters up the hill from the beach so great views. swimming, spa, short walk to local restaurants, pharmacy, grocery
While the check in was not terribly nice and left me with a bad first impression, the rest of the stay was great. I thought breakfast was included but it wasn't. That was an extra 26 euros for us a day. The beach club is 40 euro a day with a 30 euro rental fee for sunbeds in the beach club. A bit extortionate for off season. Everything else was fine. Food was excellent!
for Couplesby A verified traveler from essex
Stunning hotel with excellent roomsPosted Sep 28, 2015
Pros: General ambience
Location: Nice beach, not really walking distance to anywhere else.
Perfect for our 3 night stay, good value. Lovely pool areas/gardens. Good breakfast and really lovely rooms.
for Everyoneby A verified traveler from UK
BEST HOTEL I'VE STAYED IN MARBELLAPosted Sep 21, 2015
Pros: Peaceful, luxury, comfortable rooms, good food & friendly staff
Cons: Breakfast was set price, great if you are a big eater but i hardly ate anything yet had to pay the same. Make one of pools adult only maybe
Location: Shops, bars, restaurants at Banus are good
I have stayed at several hotels in Marbella and this is by far the best. About 70 euros in taxi from airport, expensive! Exterior of hotel is lovely, lobby also lovely. Check in was easy, quick and efficient which is what you want after a flight etc Rooms were lovely, beds comfortable, clean & hotel felt quiet & peaceful. Bathroom was good size with a fabulous bath. Balcony small but you can sit out on it. Pools are lovely. Staff are friendly, previous hotels i've stayed in staff were so rude. Food in this hotel is excellent. Taxi to Banus is around 25 euros, so again, quite expensive but great bars, shops, restaurants etc there.
by A verified traveler from london
NicePosted Sep 18, 2015
I think the hotel was really new and nice, room was really nice. My only negatives were that the staff dident go that little extra , ordered an iron at 11am because I was there for a wedding, never turned up, phoned down again at 12,,, no more irons. Had to pay £25 for someone else to iron a dress and shirt. What 5* runs out of irons. We could here the people talking and banging in the room above one morning. We ordered room service one morning and it turned up with no plates. I think it's nearly a 5 star but not yet.
for Couplesby A verified traveler
Posted Sep 16, 2015
Schönes Hotel mit tollen und großen Zimmern. Frühstücksbuffet ist ausgezeichnet. Strand in Fußnähe. Auto ist erforderlich da in direkter Umgebung nicht viele Restaurants etc. sind.
for Everyoneby A verified traveler
Posted Sep 14, 2015
Very good Hotel with great room with sean view. Place very quiet.