Interior

Reviews of B bou Hotel La Viñuela & Spa

4 out of 5
B bou Hotel La Viñuela & Spa
Carretera de Velez-Malaga-Alhama s/n, Axarquia, Costa del Sol, Vinuela, Malaga

Reviews

9.2

Wonderful

Rating 10 - Excellent. 122 out of 180 reviews" "
Rating 8 - Good. 45 out of 180 reviews" "
Rating 6 - Okay. 7 out of 180 reviews" "
Rating 4 - Poor. 4 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karoline

Stayed 1 night in Sep 2023

10/10 Excellent

Ornella

Stayed 1 night in Aug 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Favourite Hotel in Spain
It was so good to be back! We received our usual warm welcome from all the staff and, as usual, we feel we are part of the family. Everything was pristine, service first class and we were extremely comfortable. Special mention to Sylvia who has breakfast running like clockwork and Adil, who has become our newest addition to the family - we think he is fantastic! Looking forward to seeing everyone next year.
Stayed 5 nights in Jul 2023

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a quiet setting. Staff and service were excellent. Dinner was excellent too!
Stayed 1 night in Jul 2023
Response from Mriiam on Jul 16, 2023
Dear AmandaThank you very much for sharing your experience and recommending B bou Iconic Hotels.We are glad that you enjoyed the iconic experience of our hotels.We hope to see you again very soon,Best regards.Miriam, from the B bou Iconic Hotels team

10/10 Excellent

Beryl

Stayed 1 night in Jun 2023
Response from Miriam on Jul 16, 2023
Hello BerylThank you for leaving us this wonderful score about B bou Iconic Hotels.We are glad that you enjoyed the iconic experience of our hotels.We hope to see you again very soon,Best regards.Miriam,from the B bou Iconic Hotels team

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
Everything was perfect ! It was our second stay at B bou Hôtel and we will surely repeat the experienc ein a very near futur !
Stayed 3 nights in May 2023
Response from MIRIAM on Jun 3, 2023
Dear Jean ClaudeThank you very much for sharing your experience and recommending B bou Iconic Hotels!We are glad that you enjoyed the iconic experience of our hotels.We hope to see you again very soon,Best regards.Miriam from the B bou Iconic Hotels team

10/10 Excellent

Allyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff in fantastic location
Response from MIRIAM on Jul 12, 2023
Dear Allyn,Thank you very much for sharing your experience and recommending B bou Iconic Hotels!We are glad that you enjoyed the iconic experience of our hotels.We hope to see you again very soon,Best regards.Miriam from the B bou Iconic Hotels team

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. The food is very good and the staff were friendly and attentive.
Stayed 3 nights in Sep 2022
Response from Javier on Nov 4, 2022
Dear Kerry. Thank you for your feedback. We appreciate your time to let everyone know your opinion. Kind regards.

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Juan Francisco

Stayed 3 nights in Jul 2022

4/10 Poor

Andrew

Stayed 1 night in Jul 2022

8/10 Good

Mrs. S A

Stayed 2 nights in Jul 2022

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities, room comfort
Family Wedding
The hotel was very clean. Food, ambiance and staff were all excellent. Check in and out was effortless. Would hire a car next time as taxi's are sporadic. A perfect place to chill out and relax. Can't wait to go back.
Stayed 7 nights in May 2022

6/10 Okay

Esther

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
A bit disappointing. The first room we were allocated smelled strongly of eggs/sulphur. The room was changed without a fuss. Both rooms were smaller than expected. I made a booking online for a pedicure which was confirmed by email. When i got there they told me this wasn't a service they offered. I booked a massage for the following day. The spa was locked when i got there. No one turned up. Reception, where i made the booking said they did not have a booking. The bar and restaurant are were very pleasant but the staff were inattentive and it was almost impossible to get their attention to order a drink. We weren't supposed to go up to the bar but had to to place an order I would say the hotel is pretty nice but overpriced for what is on offer.
Stayed 3 nights in Mar 2022

10/10 Excellent

ROBERT

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here but normally stay with family. Excellent facilities
Stayed 2 nights in Oct 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in the area
This hotel is excellent. Lovely surroundings lake and mountains Pretty room Clean pool and gardens Fantastic food and service Flamenco live music Peaceful
View from room
View from room
Stayed 1 night in Jul 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stuning place
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely place in beautiful surroundings. The staff is just wonderful. The modern design of the bathroom is not very practical, the water from the shower spills out over the whole floor
Stayed 7 nights in Oct 2019
Response from María Herrero on Dec 13, 2019
Dea guest, Thank you for choosing B { } bou Hotel La Viñuela & SPA and taking the time to share your opinion. We are delighted you enjoyed our peaceful and quiet natural environment where freedom is breathed. Our staff work to achieve the happiness and total satisfaction of our guest, we are glad you had a wonderful time with us! Thank you for your suggestion, we have already taken it into consideration and we are looking at the situation in order to continue improving our customer experience. We look forward to welcoming you to B { } bou Hotels again very soon! Warmest regards, María Herrero B { } bou Hotels Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a lovely relaxing feel about it and it was great to chill out for a week.
Stayed 6 nights in Jun 2019
Response from María Herrero on Sep 24, 2019
Dear guest, Thank you for choosing B { } bou Hotel La Viñuela & SPA and taking the time to share your review. We are satisfied you had a wonderful time with us and you enjoyed the peace and quiet that are breathed in this natural environment. We look forward to welcoming you home again very soon! Best regards, María Herrero B { } bou Hotels Manager

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location. Staff very efficient and friendly, giving the impression that no request is to much. Room very clean and air conditioning excellent. Evening meal excellent quality and choice.
Stayed 3 nights in Aug 2019
Response from Andrés Herrero on Aug 15, 2019
Dear Lynda, Thank you for your confidence in B bou Hotel La Viñuela & Spa and taking the time to share your experiences and thoughts of your stay. We are delighted you enjoyed our peaceful location in a natural environment where quiet is breathed. It is a pleasure for us to know you have enjoyed our comfortable and cosy rooms as well as our mediterranean food. You are now part of B bou family, nex time you come back to Málaga you already know where your new home is! Warmest regards, Andrés Herrero B bou Hotels Manager

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
We had a suite room 201 no view and children’s bed s very hard. Staff don’t seem to care and got food order wrong every time.
Stayed 5 nights in Jul 2019
Response from Andrés Herrero on Aug 15, 2019
Dear guest, Thank you for choosing B bou Hotel La Viñuela & Spa and taking the time to share your review. We have already taken into account your constructive comments and we are analysing the situation in order to continue improving our guest experience. We look forward to welcoming you again very soon to B bou Hotels. Warmest regards, Andrés Herrero B bou Hotels Manager

10/10 Excellent

Russell

Stayed 4 nights in Jul 2019
Response from TATIANA on Aug 20, 2019
THANK YOU SO MUCH!! KIND REGARDS, TATIANA G.R RECEPTION

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and relaxing
Had a great stay as usual...had a problem with the air conditioning , which was sorted quickly by the hotel. Love this hotel, will definitely go back there, such a lovely relaxing place
Stayed 3 nights in Jun 2019
Response from María Herrero on Jul 10, 2019
Dear Colette, Thank you for your confidence in B bou Hotel La Viñuela & Spa and sharing you review. We are pleased you had a lovely time with us in this quiet boutique hotel located in a stunning natural area. You are now part of B bou family, next time you come back to Málaga you know where your new home is! Warmest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. Beautiful room, lovely pool area and great restaurant.
Stayed 2 nights in Jul 2019
Response from Andrés Herrero on Jul 9, 2019
Dear guest, Thank you for choosing B bou Hotel La Viñuela & Spa and taking the time to share your opinion. We are fascinated you had a lovely time with us and your enjoyed our cosy and comfortable rooms, stunning pool area and wonderful restaurant. You are now part of B bou family, next time you come back to Málaga, you know where your new home is! Kindest regards, Andrés Herrero B bou Hotels Manager

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic
Fantastic hotel, lovely food. Pool and grounds fab. Overall one of the best I’ve stayed in.
Stayed 1 night in Jul 2019
Response from María Herrero on Jul 4, 2019
Dear Ms. Steele, Thank you for your confidence in B bou Hotel La Viñuela & SPA and sharing your opinion. We are delighted you have enjoyed our stunning pool area and tasty mediterranean food made with local products from Axarquia region. You are now part of B bou family, next time you come back to Málaga you know where your new home is! Kindest regards, María Herrero B bou Hotels Manager

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit but beware!!!
First visit here and probably my last as didn't really know what to expect. It is very isolated but by the same token in a lovely position. We asked for lake view and got a ground floor room with hardly any view at all. We did get moved but then over the restaurant which was noisy. If you go here you must visit Los Romanes BBQ restaurant the opposite side of the lake which is fantastic and have the BBQ steak. It is to die for. The breakfast was rubbish. The tea machine dealt luke warm water, the cooked breakfast was cold and to top it all you had to contend with birds trying to steal your food!!!! Overall pretty average
Stayed 1 night in Jun 2019
Response from María Herrero on Jun 27, 2019
Dear Mr. Edwards, Thank you for choosing B bou Hotel La Viñuela & Spa and sharing your feedback. We are pleased to know you enjoyed our excellent location in a quiet and natural environment. Rooms with lake views are our selection rooms, in this case you booked a traditional one. We higly reccommend for your next visit to book this room type. We aprecciate your constructive comments, useful for us to continue improving our guest satisfaction after analysing your situations. We look forward to welcoming you again very soon to B bou Hotels! Warmest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unbelievable service. I tried hart but couldn’t find anything negative.
Stayed 8 nights in Jun 2019
Response from María Herrero on Jun 22, 2019
Dear guest, Thank you for your confidence in B bou Hotel La Viñuela & Spa and sharing your feedback. We are delighted you had a magic stay in our home and you enjoyed with our B bou team. We are proud of fulfil your expectations. You are now part of our B bou family, next time you come back to Málaga, you know where your home is. Come back to chill with us! Kindest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, location and weather. Stayed there twice now and enjoyed the hotel both times.
Stayed 2 nights in Jun 2019
Response from María Herrero on Jun 13, 2019
Dear guest, Thank you for choosing B bou Hotel La Viñuela & Spa again and sharing your experience. We are delighted you had a wonderful time in our home and you enjoyed our quiet location where peace and freedom are breathed. We look forward to welcoming you again very soon to B bou Hotels! Kindest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini Break
Very good food loverly rooms but needed a kettle in rooms and English TV
Stayed 4 nights in Jun 2019
Response from María Herrero on Jun 13, 2019
Dear Jane, Thank you for your confidence in B bou Hotel La Viñuela & SPA and sharing your experience. We are delighted you enjoyed our comfortable and cosy rooms and our awesome restaurant. Thank you for your suggestions, we have already taken it into cosideration and we are looking at the situations in order to continue improving our guest satisfaction. We look forward to welcoming you again very soon to B bou Hotels! Kindest regards, María Herrero B bou Hotels Manager

8/10 Good

Hagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from María Herrero on Jun 27, 2019
Dear Mr. Hagan, Thank you for choosing B bou Hotel La Viñuela & Spa and taking the time to share your rating. We are satisfied you had a wonderful time with us! We look forward to welcoming you home again very soon! Warmest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019
Response from María Herrero on Jun 27, 2019
Dear guest, Thank you for choosing B bou Hotel La Viñuela & Spa and taking the time to share your rating. We are satisfied you had a lovely time with us! We look forward to welcoming you home again very soon! Warmest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the design.and layout. The staff were lovely. Food excellent. Did not like that there were no kettles/tea bags or coffee provided in our rooms.
Stayed 4 nights in Apr 2019
Response from María Herrero on May 27, 2019
Dear guest, Thank you for your confidence in B bou Hotel La Viñuela & Spa and taking the time to share your opinion. We are satisfied you had a lovely time with us in our home where peace and quiet are breathed. In B bou Hotels, gastronomy is one of the most value aspects rated by our customers and it is a pleasure for us to know that you have enjoyed our tasty food, made with local products, awarded in several times. Thank you for your suggestion, we have already taken it into account and we are working to continue improving our guest satisfaction. We look forward to welcoming you again very soon to B bou Hotels! Warmest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and quiet this is the place for you.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Rural 4* Hotel & Spa on lake Viñuela. Well sign posted directions and good complimentary covered parking . Some rooms better than others with reference to size and views .Maybe book later as I book three weeks in advance if booked later rate dropped and would of got the comfortable room bright and airy and not the cupboard tiny room 205/ above the outdoor dining area with no working dirty A/C. Once I resolved the initial problems with reception señorita Vanesa eventually allocated room 220 first informing me an extra 40 euro per night to which I delclined.As I had already paid £215 for my two night stay. Once my issues were resolved my wife and I had a great stay this is a smart contemporary and yet traditional looking hotel with good walks around Viñuela lake and great pool which was open but no cushions , I had a nice fresh swim . Breakfast was excellente and service perfecto thank you Sylvia, also Evening Dining was very good . Housekeeping exceptional .... A well organised and efficient run hotel ,predominantly Spanish clientel catered for with respect room allocation only in my opinion.
Stayed 2 nights in Mar 2019
Response from María Herrero on Apr 3, 2019
Dear guest, Thank you for choosing B bou Hotel La Viñuela & Spa and sharing your experiences and thoughts about your stay. We are pleased you enjoyed our Boutique hotel, free parking facilities, B bou team, natural surroundings, varied breakfast with local products and traditional and cosmopolitan food. Thank you for your constructive comments, we have already taken them into account and we are looking at the situations in order to continue improving our guests experiences. We look forward to your next stay with us. Kindest regards, María Herrero B bou Hotels Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was up to its usual standard and staff very helpful only spoil by excavation works happening right next to the dining area and out door patio dining
Stayed 3 nights in Feb 2019
Response from Andrés Herrero on Feb 21, 2019
Dear guest, Thank you for choosing B bou hotel La Viñuela & Spa and sharing your experience. We are pleased you enjoyed our comfotable rooms and superb B bou Team The garden is being replaced due to a pipeline and it will be brighter than ever tomorrow. We look forward to welcoming you again very soon. Warmest regards, Andrés Herrero B bou Hotels Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short winter break
Lovely room overlooking pool, excellent local cuisine, good reasonably priced wine list. Friendly, helpful staff. l will be back soon.
Stayed 3 nights in Jan 2019
Response from Andrés Herrero on Feb 21, 2019
Dear Mr. Gray, Thank you for choosing B bou hotel La Viñuela & Spa and sharing your experience. We are pleased you enjoyed our comfortable rooms, tasty food and superb B bou Team We look forward to welcoming you again very soon. Warmest regards, Andrés Herrero B bou Hotels Manager

10/10 Excellent

Peter, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great hotel, lovely setting and fantastic food
Stayed 5 nights in Nov 2018

10/10 Excellent

Trisha, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel La Vinuela was a beautiful place
There was a group of us that stayed there all the room where different & had great views. The restaurant food and wine was amazing & great value. The staff are very friendly & very helpfuland all speak great english too. I would definitely stay there again.
Stayed 4 nights in Sep 2018

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything perfect except we found the bed to be small and people smoking on the terrace whilst eating food. We ate inside to avoid this. Definitely would stay there again.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, brilliant staff
The only caveat I have is that the hotel is also used as a wedding venue and September is the most popular month for weddings. Generally, they do very well at keeping weddings separate from hotel guests but this isn't always possible. It may be worth ringing them to find out if they have a number of weddings during your stay.
Stayed 10 nights in Sep 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This is the third time we have been to this hotel and everything about this hotel is fantastic
Stayed 2 nights in Aug 2018

10/10 Excellent

Nick, Devon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel; Nice, Helpful Staff.
Stayed three nights. I arrived long after midnight because of a delayed flight and was welcomed promptly. I enjoyed several meals in the restaurant and relaxed by the swimming pool.
Stayed 3 nights in Jun 2018

10/10 Excellent

Janet, Croydon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very pleasant. Food in restaurant very good. As a lone traveller I was made to feel very welcome. Room recently refurbished to a high standard. Lovely stay. Well done La Viñuela!
Stayed 5 nights in Jun 2018

8/10 Good

Mark, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel staff very helpful and attentive. Room rates good for area,easy parking, good food and great view of the lake from most rooms.
Stayed 2 nights in Jun 2018

10/10 Excellent

John, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff - bar was cheap and food was superb - room was exceptionally clean - 10/10
Stayed 3 nights in May 2018

8/10 Good

Hayriye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable
Lovely location, accommodation and food was great. Good amenities.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
Really good 4 star hotel. All staff are pleasant and efficient. Rooms very clean and good size. Restaurant is excellent with a good range of food and wines. Gardens are beautiful.