Dear Sarrah,It was a pleasure to receive this great review.We are pleased that we were able to meet your expectations.We look forward to seeing you again on your next stay.Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Cher Mark,Nous prenons connaissance de cette appréciation parfaite.Nous sommes ravis de lire que notre hôtel a répondu à toutes vos attentes et que vous ayez particulièrement apprécié la qualité du service que vous avez reçu chez nous. Nous transmettons votre compliment à notre équipe.J'espère avoir le plaisir de vous recevoir à nouveau très prochainement. Bien cordialement,Carlos Estévez, GM. Senator Marbella Spa Hotel

Dear Mark,Thank you for taking the time to share your feedback.We are delighted to hear that you found our rooms clean and spacious, providing a comfortable environment during your stay. On the other hand, we regret to hear that our bar facilities did not fully meet your expectations. While we strive to offer quality products to our guests, we will take your comments into consideration as we continue to work to improve our services.We hope to have the opportunity to welcome you back for an even better experience in the future.Kind regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Guest,Thank you for taking the time to share such a kind review.We are pleased to see that the dedication and effort with which we carry out our work is being reflected in the satisfaction of our guests.We are delighted to hear that our staff, particularly Ana, contributed positively to your wife's birthday celebration, making it a memorable occasion. We do try to make sure all our guests have the best experience they can with us and we will always go that 'extra mile' to ensure your expectations are met. Undoubtedly, reviews like yours are a further incentive in our daily efforts to ensure that our customers enjoy their stay in all aspects and so we will communicate it to our entire team.We look forward to having you return. Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Oliver,Thank you for your positive review, we appreciate it. It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.The entire team look forward to welcoming you back for a future visit.Yours sincerely, Carlos Estévez, GM. Senator Marbella Spa Hotel

Dear Dawn,Thank you very much for your feedback. We're delighted to hear that you found our hotel great and our staff friendly, which is a testament to our commitment to service excellence. It's also wonderful to know that you enjoyed the welcoming atmosphere of our bar area and the convenience of having everything you needed close by. We appreciate your feedback regarding the noise in the hotel corridors. While our accommodations are designed to minimize noise and our rooms feature double glazed windows, we understand that inconsiderate behavior by other guests can be disruptive. Rest assured that we strive to ensure a peaceful environment for all our guests.We look forward to welcoming you back in the future. All the best.Carlos Estévez, GM. Senator Marbella Spa Hotel

Dear Thomas,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed our spa facilities, which offer a variety of treatments and a hydrotherapy circuit designed for relaxation. We look forward to welcoming you back.Yours sincerely,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Maria,It was a pleasure to receive this great review.We are pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back on a future occasion.Best regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Moira,Thank you for positively reviewing your stay.We are pleased that you had a pleasant stay with us and appreciated our high standards.Your kind words about our team members are truly appreciated.We look forward to the opportunity to welcome you back for another memorable stay. Yours sincerely,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Zara, Thank you very much for this kind review.We are pleased to see that the dedication and effort with which we carry out our work is being reflected in the satisfaction of our guests. We are glad that you highlight the attention of our staff, as well as our privileged location.We look forward to welcoming you back on future visits. Kindest regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Querido Saul,Nos alegra mucho saber que las instalaciones del hotel fueron de su agrado y que la limpieza y la condición de nuestro establecimiento cumplieron con sus expectativas al 100%. Lamentamos, no obstante, si el servicio no alcanzó su completa satisfacción. Siempre nos esforzamos por ofrecer un servicio excepcional y tomaremos en cuenta sus comentarios para seguir mejorando.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo en el futuro.Atentamente,Carlos EstévezGerente

Dear Brian,Thank you for this great review.Ensuring the comfort of our guests is one of our top priorities, so it is rewarding to know that you were satisfied in this regard. We really appreciate your mention of our team's top-quality service; this will inspire us to keep up the good work.We look forward to seeing you again on future occasions.Best wishes,Carlos Estévez, GM. Senator Marbella Spa Hotel

Dear Michael,Thank you sharing your experience with us.We are thrilled to hear that you found our breakfast to be something special and that you experienced amazing comfort during your stay. It is rewarding to know that our room cleanliness and hotel condition met your expectations at 100%. We apologize for any oversight that should have accompanied your suite. Similarly, we offer the option of late checkout subject to availability and we are sorry if this was not clearly communicated to you. We appreciate your positive feedback and have taken note of your comments to ensure our service continues to meet the high standards we set.We hope we have the opportunity of seeing you again in the future.Kind regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Sharon,Thank you for such a kind review.We are thrilled to hear you found our service brilliant and appreciated the cleanliness of our rooms. It is great to know the overall condition of our hotel met your expectations and that your stay was comfortable. While you mentioned the hotel has a slightly dated aspect, we are proud to offer a combination of classic charm with modern amenities, and our team is committed to maintaining a high standard of hospitality.We hope to welcome you back. Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Michael, Thank you for your positive review, we appreciate it.Our team always strives to provide excellent service and create a welcoming atmosphere for our guests and we are pleased we met your expectations.We hope to see you again soon for another enjoyable experience.Best wishes,Carlos Estévez, GM. Senator Marbella Spa Hotel

Dear Pearl,thank you for taking the time to share your experience at our hotel.We are pleased that we were able to meet your expectations with our high standards and strategic location.We look forward to welcoming you again. Best regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Anthony,Thank you for this positive review.We appreciate that you chose to stay with us again and we are glad to hear that your experience was again satisfactory.We look forward to seeing you on your next visit.Best regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Pearl,We are very grateful for your positive comments about your stay.We are also pleased to know that our cleanliness and location contributed to a pleasant stay at our hotel. It would be our pleasure to have you return on another occasion.Yours sincerely,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Guest, Thank you for your review. We are proud of the high level of personal service we offer so it's really rewarding to receive this positive feedback about your stay. Thanks for also mentioning our convenient location. It's a reward for us every time we receive positive reviews such as this.We look forward to seeing you again in the future.Best wishes,Carlos Estévez, GM. Senator Marbella Spa Hotel

Dear Terry, Thank you very much for your feedback.We are glad you had a pleasant stay but regret you were not completely satisfied. Rest assured that we have noted your comments and will consider them carefully when planning for any future improvements.We hope that we may have the opportunity to welcome you back in the future.Best regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Terence,Thank you for such a positive review of your stay with us.We are delighted to hear that you appreciated the cleanliness of our hotel and found our location to be central. Our team works hard to maintain a high standard of cleanliness and we are proud to be situated in the heart of Marbella, close to the beach and city center.We look forward to the pleasure of welcoming you back again in the future. Best regards,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Thomas,Thank you for this positive feedback.We are pleased that we were able to meet your expectations.We hope that you will stay with us again many more times in the future. Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Henry,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back. Best wishes,Carlos Estévez, Gerente Senator Marbella Spa Hotel

Dear Barbara,Thank you for sharing your review.We are delighted to hear that you appreciated our convenient location, close to the sea, restaurants, and shops. It's great to know that our comfortable beds contributed to a pleasant stay for you.However, we regret to learn that you found the cleanliness and the room's condition not up to your expectations. We take pride in maintaining high standards of cleanliness and will address your concerns with our housekeeping team to ensure improvements are made. Your feedback is valuable to us and helps us to continually enhance our guest experience.We hope to welcome you back. Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Paul,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to seeing you again in the future.Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Kevin,Thank you for this positive feedback.We are delighted to hear that you appreciated our great location.We look forward to seeing you again on another occasion.Best wishes,Carlos Estevez, GM Senator Marbella Spa Hotel

Dear Alberto,Thank you for your kind feedback.We are delighted to hear that you found our location convenient, with easy access to the beach and restaurants. It's great to know that you also enjoyed the short walk to the old town, which offers a unique charm and atmosphere. Our goal is to provide our guests with a fantastic stay in one of the most exclusive destinations on the Costa del Sol, and we are glad that we were able to meet your expectations.We look forward to seeing you again on your next visit.Best wishes,Carlos Estévez, GM Senator Marbella Spa Hotel

Dear Faisal,Thank you for taking the time to share your feedback.We are concerned and surprised about the issues you mentioned regarding the room cleanliness and odor. Our hotel takes pride in maintaining a high standard of cleanliness, and our housekeeping team works diligently to ensure that all rooms are thoroughly cleaned on a daily basis. We apologize for any inconvenience you may have experienced during your stay and assure you that this is not the norm at our hotel. We have taken note of your feedback and will address it with our team to ensure that similar situations do not occur in the future.Kind regards,Carlos Estévez, GM Senator Marbella Spa Hotel