Ratings based on 400 Verified Reviews

3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 6, 2017
Really small room but lovely staff. A short walk to metro. Nice locale cafes with friendly people who switch quickly to English if you give French a try.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham

Nice friendly hotel

Posted Sep 4, 2017
Really helpful staff and welcoming atmosphere. Tips and information regarding visiting Paris greatly appreciated. Quiet and clean hotel great for couples .
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney australia

Perfect

Posted Sep 4, 2017 on CheapTickets
After a horror of some slightly cheaper hotels closer to centre this one was like a breath of fresh air. Quiet modern clean and everall great! Special thanks to manager Dime for looking after his guests
Comment from Hotel Management
Sep 6, 2017 by mercure, Hotel Management
Monsieur, merci de vos commentaires si élogieux qui nous font vraiment très plaisir. nous sommes très attentifs au bien être de nos clients et sommes heureux que vous l'ayez constaté. C'est avec grand plaisir que ces commentaires seront partagés avec toute l'équipe. Merci Cordiales salutations Fernanda Gonçalves Directrice
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 28, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal Zone 2 location in Paris

Posted Aug 27, 2017
Nearest Metro station is Chatillon, Line 13. However if you're travelling to Paris by Eurostar it does involve a few changes. Alternatively you can get Line 4 get off the very last stop and it's about a 15min walk. My only criticism is that the room we stayed in was on the small size considering it was a double room. There is a supermarket next door if your prefer to have snacks in your room and plenty of eateries and restaurants very close by. We found this area to be very safe even coming back on the metro late at night from central Paris which takes about 20mins on the Metro. Metro tickets are the same price regardless if you're in zone 1 or 2.
Comment from Hotel Management
Aug 28, 2017 by mercure malakoff, Hotel Management
Hello, On behalf of the whole team I want to thank you for your comments. Indeed, the satisfaction of our guests is for us the priority and we put everything in order to make your stay the most pleasant and conformatble possible. The location allows you to go very easily to the center of Paris established the numerous means of transport. We would be delighted to welcome you again to the Mercure Paris Parc Des Expositions hotel. cordially Fernanda Gonçalves Manager
3 out of 5
by A verified traveler

Ok

Posted Aug 26, 2017
Very nice staff. However, the room is limited in space. The shower is old and was not provided with any toiletries besides soap and shower gel/shampoo. Good value for price.
2 out of 5
by A verified traveler

Posted Aug 25, 2017
The location is not ideal. There was mold on our shower ceiling. The neighbourhood was not great.
4 out of 5
Recommended
for Everyone
by A verified traveler from swindon

Good hotel

Posted Aug 19, 2017
Comfortable stay. Good value for money. Reasonably close to Paris centre... but had to travel a fair bit. But good for what you pay for it. Staff is friendly and helpful. 24hr front desk service.
Comment from Hotel Management
Aug 24, 2017 by MERCURE MALAKOFF, Hotel Management
Bonjour, nous souhaitons vous remercier pour votre gentillesse et vos mots d'encouragement. nous sommes très heureux de savoir que vous avez passé un très bon séjour au plaisir de vous recevoir prochainement cordialement Fernanda Gonçalves Directrice
4 out of 5
by A verified traveler

Good night stay

Posted Aug 12, 2017 on Hotels
The staff was very accommodating and friendly. The breakfast was delicious with many options. Low ratings are for the quality of the shower. It was old, clogged, and awkward to stand in. Also, the room service options were limited and when I ordered the pork filet, it was served cold in the middle and with way too much mustard. Other than those issues, I was happy with the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Trip

Posted Aug 10, 2017
Mercure Malakoff was satisfactory and in close proximity to the Metro. Paris was nice but very expensive.