Ratings based on 616 Verified Reviews

2.4 out of 5
37% of guests recommend
2.8 Room cleanliness
2.7 Service & staff
2.7 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Hotel that smells like cigarettes

Posted Oct 11, 2017
Pros: Staff was friendly.
Cons: The odor and lighting.
Location: Maria's Pizzeria across the street is pretty good food for a good price!
IF you don't mind feeling like you are staying in a dungeon (due to the minimal lighting) and the smell of old cigarettes (in a smoke-free room)....than it's a great place to stay. I was not impressed.
Comment from Hotel Management
Oct 11, 2017 by Webmaster, Hotel Management
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma.

Nice Motel

Posted Oct 11, 2017
The place was convenient for me and prices right. The room was freshly renovated and clean. The staff that checked me in was friendly and very helpful. The morning person was a bit of a grump. The only down side that I found was the breakfast started way too late.
Comment from Hotel Management
Oct 11, 2017 by Webmaster, Hotel Management
Dear Guest, Thanks for the four stars. Hope you had a satisfactory stay. You can expect a further improved stay next time. Visiting us again soon. Sincerely, Hotel Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from Malden, Massachussets

Reasonably priced for location

Posted Oct 7, 2017
Very helpful and accomodating staff. Clean rooms and good location
Comment from Hotel Management
Oct 9, 2017 by Webmaster, Hotel Management
Hello Luis, Thanks for the stay and the appreciation. That makes us run that extra mile. We shall try to better your experience next time. Look forward to see you back soon, Sincerely, Hotel Manager.
1 out of 5
by A verified traveler

Awful

Posted Sep 28, 2017
I saw a roach as soon as I got there! We had an early flight out of Logan, this was the only room available so we took it. We decided to sleep with ALL of the lights on but around 1 in the morning I jumped up bc I had been bitten by a bed bug. We ripped up all of the sheets and saw evidence of bedbugs. My boyfriend and I decided we would shower and leave to sleep in our car before having to be at Logan. The shower broke. The guy behind the glass in the office said he wasn’t “authorized” to give us a refund! This room was $180/night! When I get hole from my trip I will be calling he GM fighting for a refund. These conditions were in humane. It reeked of marijuana and the manager couldn’t have cared less. I will never stay at an Econo Lodge again!
Comment from Hotel Management
Oct 2, 2017 by Webmaster, Hotel Management
Dear Valued Guest, Greetings from the Trans Canada Motel. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from san jose

nice place to visit. interesting townl

Posted Sep 20, 2017
Pros: convenient and comfy
Cons: can't remember anything.
enjoyed our visit to the town. can't think of anything right now
Comment from Hotel Management
Sep 22, 2017 by Webmaster, Hotel Management
Dear Guest, Thanks for the four stars. Hope you had a satisfactory stay. You can expect a further improved stay next time. Visiting us again soon. Sincerely, Hotel Manager.
3 out of 5
Recommended
for Everyone
by A verified traveler from utah

Adequate for our needs

Posted Sep 20, 2017
Proximity to airport was main need coming from a flight arriving at 9 pm. Older hotel but comfortable king bed. A.c. worked fine. I understand why given 2.4 rating. Met our needs and we were on our way in the morning.
Comment from Hotel Management
Sep 22, 2017 by Webmaster, Hotel Management
Hello Teri, Thanks for the three stars. Hope you had a satisfactory stay. You can expect a further improved stay next time. Visiting us again soon. Sincerely, Hotel Manager.
1 out of 5
by A verified traveler

Posted Sep 11, 2017
Dumpy, crummy and not worth $150./nite. Plus taxes!!
Comment from Hotel Management
Sep 13, 2017 by Webmaster, Hotel Management
Dear Valued Guest, Greetings from the Econo Lodge Malden. We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on war foot and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westchester, NY

Nice, comfortable

Posted Sep 3, 2017
Pros: Beds are great
Cons: Update rugs, better breakfast
Location: Very convenient to Boston
Got upgraded to a suite and the suites are very nice. Beds are very comfortable.
Comment from Hotel Management
Sep 4, 2017 by Webmaster, Hotel Management
Hello Kathy, Thanks for the stay and the very postive feedback. It will encourage us to strive more towards guest satisfaction. It is a privilege to have guests like you. Look forward to your next visit. Sincerely, Hotel Manager.
3 out of 5
Recommended
for Everyone
by A verified traveler from princeton, nj

decent place to stay, nothing nearby

Posted Sep 2, 2017
Pros: price
Location: take uber to city.
hotel is ok, nothing special. pretty far outside of town but not bad if you use uber. Breakfast is usual stuff, toast, doughnuts, etc. not the fanciest, but cheapest in area and good enough if just spending the night. Nothing around except pizza joint across the street.
Comment from Hotel Management
Sep 2, 2017 by Webmaster, Hotel Management
Hello Tom, Thanks for staying at the Econo Lodge Malden during your recent visit to our area. We appreciate your review and the observations both positive as well as negative They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely, Hotel Manager.
1 out of 5
by A verified traveler

Disappointing!!!!

Posted Aug 31, 2017
very poor accommodations.......very loud arguments outside our room at 11pm
Comment from Hotel Management
Sep 2, 2017 by Webmaster, Hotel Management
Dear Esteemed Guest, Thanks for your comments. I’m sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience. Sincerely, Hotel Manager.