Posted Jul 18, 2016 on Hotels
Our stay was overall good apart from few things:
1- Check-in: we arrived at 11:30 am and we had to stay 2 hours in hot humid weather after a long flight and a bad sea ride, we understand that there could be some delay between checking out previous guests and checking in new ones , but you could at least welcome new guests in a closed waiting area with AC and comfortable seats like what we've seen in other hotels.
2- Privacy: there isn't any privacy in the over water bungalows, they are so close to each other plus you can see inside your next bungalow which is very inconvenient.
3- Beverages: the beverages list was very limited , no fresh juices at all although we're on an Island where fruits are supposed to be part of its culture!!!!
4- Internet access: Internet and Wi Fi is a very important thing which is always for free in any hotel, I don't know why it was for charge!!
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Sunny Greetings from Rannalhi!
Thank you very much for the comments posted here on your holiday with us. The contents of your mail is highly granted into my consideration and will act accordingly, I appreciate for the time that you spent on this site to share your experience with us