Promo Room | Free minibar items, in-room safe, individually furnished, desk

Reviews of Cinnamon Hakuraa Huraa Maldives - All Inclusive

4.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 347 reviews" "
Rating 8 - Good. 95 out of 347 reviews" "
Rating 6 - Okay. 23 out of 347 reviews" "
Rating 4 - Poor. 3 out of 347 reviews" "
Rating 2 - Terrible. 2 out of 347 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

mabina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly i couldn’t remember their names , property conditions were in top notch …. Me & my husband enjoyed our stay a lot , we had fun meeting peoples & families from different countries, crab race , Maldivian dance night, karaoke night, shark feeding … everything was just memorable….
Response from Amalshan on Feb 29, 2024
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! We hope you had a safe journey back home and we very much appreciate the valuable time spent reviewing your recent stay with us. We are thrilled to hear that you had a fabulous time with us. Your kind statements on our exceptional service will be passed along to our colleagues since those words inspire us to work hard to ensure our guests are satisfied. It was our pleasure to host you at Cinnamon Hakuraa Huraa Maldives and we look forward to welcoming you back to share experiences you won’t forget. Thanks for choosing Cinnamon Hakuraa Huraa Maldives. Best Regards, Amalshan Dias. Manager, Operations.

10/10 Excellent

AMJAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days felt like 4 hours
I'd prefer to call this a school of hospitality. There, you don't only earn your peaceful and joyful break, but also be amazed by the personalization they add to your stay! We've relished every moment. They paid attention to details. literally, they offer everything possible to make you feel home and be great friends to you!
Stayed 3 nights in Nov 2023
Response from Amalshan on Dec 25, 2023
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! We hope you had a safe journey back home and we very much appreciate the valuable time spent reviewing your recent stay with us. We are thrilled to hear that you had a fabulous time with us. Your kind statements on our exceptional service will be passed along to our colleagues since those words inspire us to work hard to ensure our guests are satisfied. It was our pleasure to host you at Cinnamon Hakuraa Huraa Maldives and we look forward to welcoming you back to share experiences you won’t forget. Thanks for choosing Cinnamon Hakuraa Huraa Maldives. Best Regards, Amalshan Dias. Manager, Operations.

10/10 Excellent

Katarzyna

Stayed 3 nights in Dec 2023
Response from Amalshan on Dec 25, 2023
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! We hope you had a safe journey back home and we very much appreciate the valuable time spent reviewing your recent stay with us. We are thrilled to hear that you had a fabulous time with us. Your kind statements on our exceptional service will be passed along to our colleagues since those words inspire us to work hard to ensure our guests are satisfied. It was our pleasure to host you at Cinnamon Hakuraa Huraa Maldives and we look forward to welcoming you back to share experiences you won’t forget. Thanks for choosing Cinnamon Hakuraa Huraa Maldives. Best Regards, Amalshan Dias. Manager, Operations.

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Amalshan on Dec 25, 2023
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! We hope you had a safe journey back home and we very much appreciate the valuable time spent reviewing your recent stay with us. We are thrilled to hear that you had a fabulous time with us. Your kind statements on our exceptional service will be passed along to our colleagues since those words inspire us to work hard to ensure our guests are satisfied. It was our pleasure to host you at Cinnamon Hakuraa Huraa Maldives and we look forward to welcoming you back to share experiences you won’t forget. Thanks for choosing Cinnamon Hakuraa Huraa Maldives. Best Regards, Amalshan Dias. Manager, Operations.

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet clean and relaxing
Stayed 7 nights in Oct 2023
Response from Amalshan on Oct 22, 2023
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! We hope you had a safe journey back home and we very much appreciate the valuable time spent reviewing your recent stay with us. Your kind statements on our exceptional service will be passed along to our colleagues since those words inspire us to work hard to ensure our guests are satisfied. It was our pleasure to host you at Cinnamon Hakuraa Huraa Maldives and we look forward to welcoming you back to share experiences you won’t forget. Thanks for choosing Cinnamon Hakuraa Huraa Maldives. Best Regards, Amalshan Dias. Manager, Operations.

10/10 Excellent

caroline

Stayed 8 nights in Apr 2023
Response from Mohamed Athif on Jun 12, 2023
Dear Guest,Greetings from Cinnamon Hakuraa Huraa, Maldives!Thank you so much for this review, it is a true pleasure to hear that you enjoyed your stay with us!Thank you once again for this feedback, and we are very much looking forward to welcoming you back to our pristine shores for another stay with us!Warm Regards,Mohamed AthifManager, Front Office

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The resort was easy to communicate with regarding the seaplane and the whole transfer was easy and smooth. As soon as we landed we were in awe of the resort! We were greeted with drums, handmade necklaces and refreshing juice. The food was delicious, we had the all inclusive package. We were pleasantly surprised, during breakfast there is an egg and waffle/crepe/pancake station. During lunch one day there was a delicious pasta station. There is a variety of food options as well as local cuisine. Overall the chefs are amazing! The beach, pool, staff, grounds and rooms are beautiful! We stayed in an overwater bungalow and the only thing I will say is that the waves at night were a little loud for me, if this is a concern for you maybe opt of a beach bungalow. However, my husband loved the sounds of the waves at night. The ocean water changes shades of blue throughout the day, it was wonderful to witness. Amazing experience, this is a vacation we will never forget!!!
Stayed 4 nights in Apr 2023
Response from Athif- Manager, Front Office on Apr 29, 2023
Dear Guest,Greetings from Cinnamon Hakuraa Huraa Maldives!We are really grateful that you spent the time and effort to provide us with feedback, and we appreciate it very much. There is nothing that could be more gratifying than the heartfelt thanks that comes from our customers.We are really grateful that you have taken the time to express your admiration for our coworkers, and you can be certain that we will relay your kind comments to them.As always, it has been a great pleasure having you and we are looking forward to seeing you again soon!Best Regards,Mohamed AthifManager, Front Office

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the water bungalow which was were we stayed. The staffs are very friendly and always greet. The view from the bungalows was great. They cleaned the room twice a day. They welcome service in the first day was nice. The food choices was epic. Overall it was a great experience and we will come back again
Response from Athif - Manager, Front Office on Apr 20, 2023
Dear Elizabeth,Greetings from Cinnamon Hakuraa Huraa, Maldives!Thank you so much for taking the time to provide us with such insightful feedback, which inspires us to improve our morale for future operations.We are ecstatic to hear that you had an extraordinary experience during your stay and are pleased to learn that our collaborators were in constant contact with you during your stay. We will make certain that they hear your kind remarks.We eagerly anticipate the chance to host you once more.Warm Regards,Mohamed AthifManager, Front Office

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 8 nights in Apr 2023
Response from Athif - Manager, Front Office on Apr 22, 2023
Dear Guest,Greetings from Cinnamon Hakuraa Huraa, Maldives!Thank you for this wonderful review. It gives us great pleasure to hear from you about your recent stay with us.It was a distinct honour for us to be of assistance to you. We are looking forward to being of service to you once more in the near future.Best regards,Mohamed AthifManager, Front Office

10/10 Excellent

Danny Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband really had a good experience! Every staff is amazing! on our 35th wedding anniversary day, they made us feels spectacular! From decorating our room to our dining! Thank you everyone! Hopefully to see you guys again!
Stayed 8 nights in Mar 2023
Response from Lyn- Manager Operations on Mar 22, 2023
Dear Danny,Greetings from Cinnamon Hakuraa Huraa Maldives,Thank you so much for the time taken sharing such wonderful experience. We are glad to learn your stay was to your expectation. It has been a pleasure for us to be part of your 35th Wedding Anniversary celebration.We look forward to welcoming you back again someday.Best Regards,LynManager Operations

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing! The overwater villas are huge, exceptionally clean (I am very fussy and hard to please when it comes to this) and the staff are just wonderful. We got to see sharks, sting rays and puffer fish swim right underneath in/around our villa. Improvements wise, I think they’re missing a trick by not putting on yoga classes etc. and the gym definitely needs some fans on top of the aircon as it was stifling at times. They also don’t cater well for people with allergies, i.e. don’t have alternative milks or yoghurts and I have a dairy allergy which they were aware of prior to arrival. Other than that we loved it!
Stayed 4 nights in Feb 2023
Response from Lyn-Manager Operatios on Mar 22, 2023
Dear Rodney,Greetings from Cinnamon Hakuraa Huraa Maldives,Thank you so much for the time taken sharing you 5 star review following the recent stay with us. We are glad you loved the accommodation and the comfort.Rest assured,We have taken your feedback positively which will be shared to the team for future improvement as we know through your feedback we can better perform to cater guest requirements and see which area to invest in for the future.We hope to welcome you back again someday.Best Regards,LynManager, Operations

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Athif on Apr 19, 2023
Dear Charlotte.Greetings from Cinnamon hakuraa Huraa Maldives!We appreciate your five-star review.We eagerly anticipate your return to our aquatic environment on your next visit.Warm regards,Mohamed AthifManager, front Office

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island is beautiful, the hotel is incredible. Friendly from the moment you arrive. We had a wonderful 10 days on this little slice of paradise. Staff are wonderful x
Response from Lyn-Manager Operatios on Nov 5, 2022
Dear Shelly,Greetings from Cinnamon Hakuraa Huraa Maldives,Thank you so much for the time taken sharing such inspiring review following your stay with us. It has been a pleasure for us to have you and we are delighted to read you have had a wonderful stay with us. Your recommendation about the island, friendliness of the team and the overall ambience will keep us motivated for service excellence.We hope your future travels will take you back to Hakuraa someday.Best Regards,

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 8 nights in Jul 2022
Response from Lyn- Manager Operations on Aug 1, 2022
Dear Alejandro, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken sharing your 5 star rating. It has been a pleasure for us to have you. We hope your future travels will take you back to Hakuraa. Best Regards

10/10 Excellent

Malek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven in the middle of the ocean
Honestly, it was close to perfection.From the welcoming till our departure, all the staff were here for us. Special thanks to the airport desk agent and Cinnamon management who arranged one stay for us in the closest resort because we missed the last seaplane. All the Hakuraa Huraa staff were kind. Our sea bungalow was always clean. Buffets were good. Nothing to say except thank you for this experience and we will come again outside of the raining period.
Stayed 6 nights in Apr 2022
Response from Lyn-Manager Operatios on Jul 21, 2022
Dear Malek, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken sharing your 100% recommendation. It has been a pleasure for us to have you and we are glad you loved the entire experience from welcoming to send off. We are really looking forward to welcoming you back during dry season. Best Regards, Lyn Manager, Operations

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service excellent. Buffet restaurant extremely good. Fruit juices made from cordial concentrate, not really like real fruit juice – made some of the cocktails a bit weird.
Stayed 7 nights in Apr 2022
Response from Lyn -Assistant Manager on Apr 30, 2022
Dear Paul, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken sharing your 5 star rating on Expedia community. We are glad to received your recommendation and rest assured areas you have observed shall be looked into as every experience is used as our guide in working on our product and services. Once again, thank you for the recommendation. We hope your future travels will take you back to Hakuraa. Please stay safe and well.

10/10 Excellent

Kyle Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022
Response from Athif on Apr 19, 2023
Dear Kyle,Greetings from Cinnamon Hakuraa Huraa, Maldives!We appreciate your five-star review.On your next visit, we hope to see you back in our aquatic paradise.Warm Regards,Mohamed AthifManager, Front Office

8/10 Good

LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, just the food needs more improvement
Stayed 3 nights in Mar 2022
Response from Lyn - Assistant Manager on Mar 25, 2022
Dear Laura, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you for the time taken sharing your experience about the resort. We are glad you enjoyed your stay and rest assured area recommended for improvement shall be looked into. We hope you will consider staying with us again someday. Please stay safe and well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022
Response from Lyn -Assistant Manager on Feb 28, 2022
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time taken rating your stay with us. We hope to welcome you back someday. Please stay safe and well. Lyn Assistant Manager

10/10 Excellent

Victor

Stayed 8 nights in Jan 2022

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the water villa itself, being able to see the ocean and the fish in it so close. The service was excellent.
Stayed 3 nights in Dec 2021
Response from Lyn - Assistant Manager on Jan 12, 2022
Dear Shaun, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you for the time taken to share a brief highlight of your recent stay with us. We are delighted that you loved the water villa and the marine lives around. We hope to see you back someday. Please stay safe and well.

10/10 Excellent

sten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
The staff
Stayed 7 nights in Dec 2021
Response from Lyn Assistant Manager on Dec 23, 2021
Dear Sten, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you for rating us 10 star. Stay safe and well. Lyn Assistant Manager

10/10 Excellent

shatiera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are truly amazing! They make you feel at home every person from the moment you arrive until leave. They go out their way to make it special for you. I was able to book the sunset water bungalow it is a must. The view is priceless. The spa is a must and before you leave you must dine in the crab restaurant. I had the pleasure of having the marqui dinner. The dining room assistant manager was amazing my apologies for forgetting his name but he is the best, Razann, Shamaa, the young lady who greets you in the dining area daily so nice, along with others treated me like family. I never got a no and they did special touches to make things special. Even the doctor and medical staff with its time to take your pcr test are super friendly. Heidi and the reception staff are amazing. I came a long way practically a day travel to visit and it was worth it. Please make sure you visit!
Stayed 4 nights in Dec 2021
Response from Lyn -Assistant Manager on Dec 19, 2021
Dear Shatiera, Greetings from Cinnamon Hakuraa Huraa Maldives, We really appreciate your time and for speaking highly about the team so as the offerings. We are glad to know you had a great experience from arrival until we bid goodbye. Truly the treatment in the spa is a must before ending the holiday and we are delighted you loved the experience. We will make sure to share your kind words to the team especially Razann , Shamaa , Doctor Shruti and Heidi. Thank you also for the recommendation which we really appreciated. We hope your future travels will take you back to Hakuraa. Lyn Assistant Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Lyn Assistant Manager on Dec 5, 2021
Dear Jeff, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share your rating about Hakuraa. We are delighted to received your full recommendation. Please stay safe and well. Lyn Assistant Manager

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff super friendly and facilities very good and clean but the room was hot, we called maintenance but they didn’t do anything
Stayed 4 nights in Nov 2021
Response from Lyn - Assistant Manager on Nov 17, 2021
Dear Juan, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you for the time taken to share your review about your vacation with us. We are glad to note your positive observation about the team and the facility. However, we apologize about the scenario and we will be sure to share the content to the team to make sure the same will not re occur. Please stay safe and well.

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing here!
Stayed 8 nights in Oct 2021
Response from Lyn Assistant Manager on Oct 30, 2021
Dear Adam, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share your feedback while with us. We are pleased to received your 5 star rating and for the positive note. We hope you enjoy the remainder of your stay. Feel free to let us know if we could be of any assistance. Best Regards,

10/10 Excellent

Connor Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow I don't even know where to begin. Cinnamon Hakuraa Huraa made our honeymoon the most incredible and unforgettable experience. I would recommend them to EVERYONE! From the moment we landed in Male we were taken care of. The lady at the airport hotel desk took our bags and led us to the seaplane deak and got us all taken care of. From there we waited in a comfortable lounge until our plane was ready. When we landed at the resort they had drummers, a welcome sign, little necklaces/leis, and fresh watermelon juice waiting for us. All of this just for us! They greeted us by name and gave us a tour of the resort as they brought our bags to our room! There were cute little decorations/sayings written out on our bed with leaves and flowers. It was the most incredible welcome after the long travel it took to get there. The lady at the front desk (I wish I remembered her name) was so kind and periodically checked in on us throughout our trip, always referring to us by our names which made us feel so special and at home! The food and drinks were incredible and Salman was the greatest, most attentive server! He was our friend by the time we left and we still keep in touch with him! Ravindu and Eranga were the best bartenders, we would tell them to surprise us and they would make some incredible colorful cocktails. They always remembered my mango allergy and made sure they kept me safe! They were always so willing to help and never let our drinks go empty without offering another. The
Stayed 7 nights in Jun 2021
Response from Lyn -Assistant Manager on Oct 29, 2021
Dear Connor, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share such detailed review full of appreciation. WOW! We really appreciate your strong endorsement and 100% vote for confidence. These kind words really mean so much to us and you have extended us a great support especially on these challenging times. Likewise, we love the way you highlighted every little gesture extended to make your holiday special. Rest assured we will make sure to share your appreciation to the team especially those mentioned who were able to leave a dent on your honeymoon celebration as they greatly deserve the recommendation. Every effort put on based on previous reviews to enhance the entertainment section must have paid off and we thank you for expressing your observation. Once again, thank you for making us feel so proud of the team we have. We really hope to welcome you back someday, if not at Hakuraa perhaps at any Cinnamon Hotels and Resorts. Till then, please stay safe and well. Lyn Assistant Manager

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, excellent service with friendly and helpful staff. Overwater villas are outstanding with a ladder to swim and snorkel in the lagoon. Snorkeling equipment is free and the dive team are excellent.
Stayed 6 nights in Oct 2021
Response from Lyn - Assistant Manager on Oct 16, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share your review. We are truly pleased to learn your experience was wonderful while enjoying all that we offer and the resorts concept. We will be glad to share the positivity to the team. Please stay safe and well. We hope to welcome you back someday. Lyn Assistant Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2021
Response from Lyn Assistant Manager-Operations on Aug 9, 2021
Dear Guests, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for rating your stay 5 star. Please stay safe and well.

10/10 Excellent

Reto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
Amazing 7 days in the Maldives. Super friendly staff (special thanks to Razaan our waiter that looked after us during our stay), accommodation incredible, great food with variety to choose from. Spa - fantastic. Staff organizes everything very well, from transfer to the resort, Covid test and return.
Stayed 6 nights in Jul 2021
Response from Lyn Assistant Manager-Operations on Aug 6, 2021
Dear Reto, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share you have found Paradise while your stay with us. We are delighted to know your stay was amazing while enjoying all that we offer from the accommodation, great variety of food, spa experience and the warm hospitality of the team. Your comment regarding how efficient the team made us feel proud of them. We hope your future travels will take you back to Hakuraa. Please stay safe and well. Lyn Assistant Manager-Operations

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More entertainment
Stayed 7 nights in Jun 2021
Response from Lyn Assistant Manager-Operations on Jul 3, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share your 5 star rating. It has been a pleasure for us to have you. We appreciate your comment regarding the entertainment for our improvement. On this, we have introduced a curated weekly entertainment plan which we hope would enhance this segment. Please stay safe and well. We look forward to welcoming you back someday.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Jun 2021
Response from Lyn Assistant Manager-Operations on Jun 13, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share your 5 star rating and for the positive feedback. We are indeed pleased to have you with us. Please stay safe and well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in May 2021
Response from Lyn Assistant Manager-Operations on Jun 13, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives, Thank you very much for the time taken to share your 5 star rating. Please stay safe and well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2021
Response from Lyn Assistant Manager-Operations on Jun 13, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time spent rating your vacation with us. Please stay safe and well.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 11 nights for our honeymoon. The staff is excellent and the condition of the refurbished resort is great. We just wish there was a bigger nightlife scene. I went into anaphylactic shock while I was there and the staff worked quickly and efficiently to transport me to another island so I could get to the hospital.
Stayed 11 nights in Jan 2021
Response from Lyn Assistant Manager-Operations on Mar 24, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time taken to share your feedback on your recent visit with us. It has been a pleasure for us to have you. Knowing we were able to connect and offer the experience we wish you to cherish is great to know. Likewise, the recognition made for the team is inspiring to hear. Particularly the caring side. Please stay safe and well. We hope your future travels will take you back to Hakuraa.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2021
Response from Lyn Assistant Manager-Operations on Mar 22, 2021
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time taken to rate your experience at the resort. We are grateful to received your 5 star rating. Please stay safe and well. Lyn Assistant Manager-Operations

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where can I even begin? The location, the staff, the food, the service, the weather, the scenery. Immaculate. All of it. We spent 16 days at this resort; it was a blessing in disguise ;) We were welcomed off the seaplane with drums, singing, and some fresh fruit juice. Hazel then gave us a quick tour of the island and dropped us off at our Over Water Bungalow. Absolutely stunning. The water is crystal clear. Sure to see cow tail rays, black tip sharks, eagle rays, and a wide variety of fish. The food is awesome. It is buffet style, though all guests are required to wear masks and gloves when plating food. The staff and service are amazing. We were blown away. We hit a snag in our trip a few days in- I’ll spare the details. But the staff was still amazing throughout our predicament. They did everything they could to make our stay with them perfect. I got a little teary eyed on the sea plane as we left. This place is magical. Time stands still here.
Stayed 7 nights in Jan 2021
Response from Lyn Assistant Manager-Operations on Feb 1, 2021
Dear Guests, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for taking your time to write in such a positive manner and for reviewing your recent visit to Hakuraa.We love how much you endorse the resort and everything that we offer. As detailed without repeating what you have already wonderfully described we really appreciate to hear all was to your liking. We are glad to hear despite the little snag experienced, you found the hospitality of the team shines the most. We agree with you that it is the caring and genuine team cultivating the culture of friends serving friends while pleasing the holidaying guests who make the difference. We will make sure Hazel and Rumesh would hear how much they contributed to the 5-star rating. Likewise, we are glad the team able to build the connection and are pleased your conclusion was of a perfect stay. Please stay safe during these challenging times and we hope to see you again on our little magical island soon. Lyn Assistant Manager-Operations

8/10 Good

Verified traveler

Stayed 6 nights in Mar 2020
Response from Lyn on Nov 6, 2020
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you for rating your stay with us. Stay Safe & Well! Lyn, Assistant Manager-Operations

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020
Response from AM-Operations on Apr 8, 2020
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time spent rating your stay 5 stars. It has been a pleasure for us to have you and we look forward to seeing you back ashore. Best Regards, Lyn

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
Response from Assistant Manager-Operations on Mar 16, 2020
Dear Guests, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for rating your stay 5 star. Best Regards, Lyn

10/10 Excellent

Sue, Essex UK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning, so quiet and relaxing the perfect setting to de-stress. Recently refurbished everything is new and modern. Overwater bungalows are beautiful. Staff are excellent. There was nothing to fault. Downside: The beach is coral not white sand. You need to take coral shoes for the sea
Stayed 10 nights in Feb 2020
Response from Assistant Manager-Operations on Mar 10, 2020
Dear Sue, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for taking the time to post positive comments about your recent visit at Hakuraa.We try to provide a more relaxing experience in a traditional Maldivian ambiance here on our little island and appreciate your positive note on this aspect. We will extend your comments regarding the staff. We as a team will look into the concern highlighted and see how we can further improve. Hope to see you again in the future. Best Regards, Lyn

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday ever
Absolutely amazing best holiday ever
Stayed 13 nights in Feb 2020
Response from Assistant Manager-Operations on Mar 10, 2020
Dear Sebastian, Greetings from Cinnamon Hakuraa Huraa Mdlives! Thank you very much for the time spent rating your stay 10 star.We are delighted to hear you have had an amazing stay with us.Knowing your stay at Hakuraa was the best holiday you have spent is simply motivating to hear. We look forward to welcoming you back someday. Best Regards, Lyn

10/10 Excellent

Beppe, Malta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a relaxing way to holiday in Paradise! We received best and warmest welcome. Fantastic rooms, had water bungalow 319 which was allocated as we requested. The room with glass floor and direct access to the lagoon had amazing views and was impeccably clean, (cleaned twice a day), with all amenities. The island is just a little heaven with spectacular views from dusk till dawn. The friendly staff do their utmost to make sure they make your stay perfect, especially our courteous waiter Saif, and Aruna at the bar, always happy to meet our requests. The food another excellent experience with a variety of dishes everyday particularly the salad bar with special little salads (verines) and shots prepared by Chamalka. The dessert room was another indulging event with mouth watering cakes and exotic fruit. The water-sports team help us to fulfill our needs. We had the guided water jet-ski trip Double Paradise which took us to the blissful uninhabited adjacent islands away from all. Spa staff were also extremely great, would recommend their massages, especially their signature Mandara Massage with 2 syncronised therapists at the same time...what a treat!
Stayed 6 nights in Feb 2020
Response from Assistant Manager-Operations on Mar 17, 2020
Dear Beppe, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time spent sharing your 5 star review.We are delighted to have you with us.Knowing you were impressed with the welcome being the warmest you have experienced is a delight. Likewise, your appreciation towards the accommodation and service rendered by the team is indeed valued.We will make sure they will know how much the effort contributed to make your stay special.More so we always feel thrilled to know every areas experience is bliss. We all look forward to your return to us someday. Best Regards, Lyn

8/10 Good

Andre, DC

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only aspects of this resort that need work are the food and what they consider to be all inclusive. The buffets were not catered to an international crowd. We paid an extra $80 per person to have an unlimited lobster and seafood dinner only to wait 20 minutes to eat one lobster and not have it available anymore. The drinks were not all inclusive at all. I asked for a mojito for lunch and they told me that it was not part of my package. Any drinks I ordered at the only restaurant open for all meals, breakfast, lunch and dinner, and I was told that it was not part of my package. I ordered a cappuccino and it was not part of my package. They told me that my package included some drinks but I would have to go to the bar. They could not go there for me. It was next door. At the bar they had a list of about 10 drinks that were included in my all inclusive package. Mojito was not one of them. But if I ordered rum, simple syrup, sprite and mint, they would make it for me. Only one restaurant to serve all guests for all meals and not have drinks available was less than ideal. The beach, rooms and staff were super friendly and attentive.
Stayed 5 nights in Feb 2020
Response from Assistant Manager-Operations on Feb 29, 2020
Dear Andre, Thank you for the time spent sharing your insights on your recent stay with us.We appreciate your positive note towards the beach,accommodation and the hospitality of the team.Your feedback towards the selection of drinks served is duly noted and we made sure this has been communicated to the team.I have also noted your comment about beverage selection and going forward will try to offer a little more value in each of the menu served.We have taken your comment and appreciate your perspective.However,we too would like to highlight theextended assistance by the team to make amends from our end.Nevertheless,thank you for giving us an opportunity to improve in the future. We really hope you would consider staying with us again if not at hakuraa at other Cinnamon Hotels and Resorts for an enhanced offerings. Best Regards, Lyn

10/10 Excellent

Mani, delhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
customer service was excellent . the staff were really friendly
Stayed 5 nights in Feb 2020
Response from Assistant Manager-Operations on Feb 23, 2020
Dear Mani, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for spending time writing this review and for rating your stay 5 star.We are indeed grateful for the team we have who are passionate in committing great moments for every holidaying guest.We will make sure this will be shared. We hope to see you again in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the island the quality of food and all the seating and facilities. One slight niggle is when they dont offer all inclusive alcohol on excursions like the seafood bbq
Stayed 11 nights in Feb 2020
Response from Assistant Manager-Operations on Feb 23, 2020
Dear Guest, Thank you very much for the time spent rating your stay and for sharing your review on your recent vacation with us.I am sure our Food and Beverage team will be delighted to hear your positive comment towards the quality of food.Due to Maldivian Law regulation we are unable to offer alcoholic beverages outside the property.However,we are pleased to know this did not hinder for you to thoroughly enjoy the stay. We hope to see you back in the future.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't fault anything.....wonderful in every way !!
Stayed 9 nights in Jan 2020
Response from Assistant Manager-Operations on Feb 23, 2020
Dear Guest, Thank you for the time spent rating your stay.Your positive note regarding the recent stay is highly appreciated and valued.We will make sure our team will receive hear this kind words. The entire team is looking forward to welcoming you back soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Assistant Manager-Operations on Feb 23, 2020
Dear Guest, Thank you very much for the time taken sharing your rating.We are delighted to have you with us. We hope to see you back ashore.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in Jan 2020
Response from Assistant Manager-Operations on Jan 22, 2020
Dear Guest, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for sharing your rating.We appreciate the time taken.We would loved to hear the other details of your experience.Nonetheless,it was a pleasure for us to have you on your vacation with us. Best Regards

6/10 Okay

Mak, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The glass floors whic is allow you to watch others species swimming.
Stayed 3 nights in Jan 2020
Response from Assistant Manager-Operations on Jan 18, 2020
Dear Mak, Greetings from Cinnamon Hakuraa Huraa Maldives! Thank you very much for the time spent rating your stay.We value your appreciation to the accommodation concept.However,we would loved to hear areas which you think we could improve hence rating your stay 3 star.Nonetheless,we really hope to have an opportunity in hosting you back if no at Hakuraa at other Cinnamon Hotels & Resorts. Have a pleasant day ahead!