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JEN Maldives Male by Shangri-La

Photo gallery for JEN Maldives Male by Shangri-La

Outdoor pool, sun loungers
Exterior
Rainfall showerhead, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast and lunch served, international cuisine
Lobby

Overview of JEN Maldives Male by Shangri-La

VIP Access

JEN Maldives Male by Shangri-La

4.0 star property

8.0/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Spa
  • Restaurant
Map
Ameer Ahmed Magu, Malé, Kaafu Atoll, 20096

Guests rated this location 7.9/10 - Good

Explore the area

  • Popular LocationMulee Aage Palace2 min walk
  • Popular LocationMaldives Islamic Centre4 min walk
  • Popular LocationMale Fish Market7 min walk
  • AirportMale (MLE-Velana Intl.)19 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Malé

JEN Maldives Male by Shangri-La is located near the beach and in an area with good airport proximity. Mulee Aage Palace and Maldives Islamic Centre are local landmarks, and some of the area's activities can be experienced at Hulhumale Ferry Terminal and Victory Wreck Dive Site. Looking to enjoy an event or a game while in town? See what's happening at Rasmee Dhandu Stadium or National Stadium.
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Map

What's nearby

  • Medhu Ziyaaraiy - 2 min walk
  • Mulee Aage Palace - 2 min walk
  • People's Majlis - 3 min walk
  • Maldives Islamic Centre - 4 min walk
  • Male Fish Market - 7 min walk

Getting around

  • Velana Intl. Airport (MLE) - 12 min drive

Restaurants

  • City Garden - 1 min walk
  • Gloria Jean's Coffees (Henveiru) - 1 min walk
  • Solite Restaurant - 1 min walk
  • Shell Beans - 2 min walk
  • Cafe'ier - 2 min walk

About this property

JEN Maldives Male by Shangri-La

4-star hotel in the business district
At JEN Maldives Male by Shangri-La, you can look forward to a free roundtrip airport shuttle, a rooftop terrace, and shopping on site. Indulge in a facial, Ayurvedic treatments, and a body scrub at Aristo Spa, the onsite spa. Enjoy international cuisine, ocean views, and brunch at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a library.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and coffee/tea in the lobby
  • A porter/bellhop, multilingual staff, and express check-in
  • A 24-hour front desk, tour/ticket assistance, and massage treatment rooms
  • Guest reviews say great things about the location
Room features
All 114 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour free roundtrip airport shuttle
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Azur
  • Jen's Kitchen On-the-Go
  • Lime
  • Panini

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,049 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Boat and shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 135.52 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 9 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 135.52 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Frequently asked questions

Does JEN Maldives Male by Shangri-La have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at JEN Maldives Male by Shangri-La?

As of Apr 2, 2023, prices found for a 1-night stay for 2 adults at JEN Maldives Male by Shangri-La on Apr 15, 2023 start from $221.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JEN Maldives Male by Shangri-La pet-friendly?

No, pets are not allowed at this property.

How much is parking at JEN Maldives Male by Shangri-La?

This property doesn't offer parking.

What time is check-in at JEN Maldives Male by Shangri-La?

Check-in is from 2 PM - 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at JEN Maldives Male by Shangri-La?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does JEN Maldives Male by Shangri-La provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is JEN Maldives Male by Shangri-La located?

Located in the heart of Malé, this spa hotel is steps from Medhu Ziyaaraiy, Mulee Aage Palace, and People's Majlis. Republic Square and Chaandhanee Magu are also within 5 minutes.

JEN Maldives Male by Shangri-La Reviews

JEN Maldives Male by Shangri-La Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 316 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 113 out of 316 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 49 out of 316 reviews" "
" "6 - Okay 16%
Rating 4 - Poor. 16 out of 316 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 16 out of 316 reviews" "
" "2 - Terrible 5%

8.6/10

Cleanliness

8.5/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good service n helpful staff
Stayed 5 nights in Feb 2023

10/10 Excellent

ARAFAT

Stayed 1 night in Jan 2023

10/10 Excellent

LE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and staff are friendly.

4/10 Poor

Chloe, Alexandria

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is not in the same condition as the pictures. The lobby ceiling has ample water damage and staining. There is a chunk of lobby floor missing which has a random piece of wood stuck in it. The rooftop pool is mediocre and the complete view is different from what’s included in the pictures. Our guest room had old, worn furniture and curtains. The bed was a hard spring mattress. The bedroom mirror had rot spots. One of the lamp shades had significant water stains and the lamp fixtures are rusting. Both shower heads were in need of a deep clean and the tiles had pink bacteria. The fob lock on our door was taped together with black tape so it blended in…it fell off multiple times and was just retaped back on. The room also smelled of cigarette smoke even though we were in a non-smoking room. Misleading advertising and lack of comprehensive information for this property as well. For example, the price of breakfast is higher than what is listed on the property details page. The “bar” is strictly non-alcoholic, which should be explained. There is no clarification on the hotel’s alignment or misalignment with the island’s expectations about swimwear in the pool for guests to confer. The staff was great, but they cannot make up for the lackluster facility. This is far from what we expected from a “4 star” hotel and Shangri-La venue. Thorough cleaning of rooms between guests is essential. It is so important for companies to share accurate information and pictures.

8/10 Good

Robert

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Bárbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Nicole

Stayed 1 night in Nov 2022

10/10 Excellent

Lashay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peter was extremely hospitable and he helped me transport properly to & from the airport. He also organized my tour. The staff in the restaurants were excellent as well.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Beautiful, comfortable room; great location with easy airport access.
Stayed 1 night in Oct 2022

General hotel information

Reasons to Book
Room Cleanliness & Comfortable Beds
Star Rating
4
Address
Ameer Ahmed Magu, Malé, Kaafu Atoll
Location
Malé