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Overview of Castro Hotel

Photo gallery

Exterior
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Room Service - Dining

Castro Hotel

2 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationAmmoudara Beach14 min walk
    Popular LocationPalaiokastro Beach5 min drive
    Popular LocationPantanassa5 min drive
    AirportHeraklion (HER-Nikos Kazantzakis)12 min drive

Choose dates to view prices

  • Triple Room, 1 Bedroom, Balcony

    Room amenities

    • 183 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsTriple Room, 1 Bedroom, Balcony
  • Standard Room, 1 Bedroom, Balcony

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room, 1 Bedroom, Balcony
  • Standard Single Room, 1 Bedroom, Balcony

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Single Room, 1 Bedroom, Balcony
  • Comfort Apartment, 1 Bedroom, Bathtub

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 4 Twin Beds
    More detailsComfort Apartment, 1 Bedroom, Bathtub

About this area

Malevizi

Located in Malevizi, Castro Hotel is in the city center and near the beach. Palace of Knossos and Hania Gate are local landmarks, and the area's natural beauty can be seen at Ammoudara Beach and Pantanassa. Looking to enjoy an event or a game while in town? See what's happening at Pankritio Stadium or Theodoros Vardinogiannis Stadium. Discover the area's water adventures with water skiing and windsurfing nearby, or enjoy the great outdoors with mountain biking.
Popular Location

What's nearby

  • Ammoudara Beach - 14 min walk
  • Palaiokastro Beach - 5 min drive
  • Pantanassa - 5 min drive
  • Theodoros Vardinogiannis Stadium - 6 min drive
  • Venetian Walls - 15 min drive

Getting around

  • AirportNikos Kazantzakis Airport (HER) - 12 min drive

Restaurants

  • Maxim — 1 min walk
  • Uncle George — 5 min walk
  • Creta — 12 min walk
  • Pastarella — 6 min drive
  • Yankee's — 6 min drive
View in a map

About this property

Castro Hotel

Hotel in Malevizi with restaurant and outdoor pool
A restaurant, an outdoor pool, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and a meeting room. All 82 rooms provide conveniences like refrigerators and electric kettles, plus free WiFi and balconies. Other amenities available to guests include TVs, hair dryers, and phones.
Castro Hotel offers 82 air-conditioned accommodations with slippers and hair dryers. Rooms open to balconies. This Malevizi hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 8 AM–10 AM: EUR 5 for adults and EUR 5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Motorized watercraft
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Greek

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 23-inch TV

Food and drink

  • Electric kettle
  • Refrigerator

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 5 for adults and EUR 5 for children (approximately)
  • A late check-out fee will be charged
  • In-room safe fee: EUR 2 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1039K0011A0018101

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Castro Hotel Malevizi
Castro Malevizi
Castro Hotel Hotel
Castro Hotel Malevizi
Castro Hotel Hotel Malevizi

Frequently asked questions

Can I cancel my reservation for free at Castro Hotel and receive a full refund?
Yes, Castro Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Castro Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Castro Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Castro Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Castro Hotel?
Self parking is free at this property.
What time is check-in at Castro Hotel?
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Castro Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee.
Where is Castro Hotel located?
Located in the heart of Malevizi, this hotel is 0.7 mi (1.1 km) from Ammoudara Beach and within 3 mi (5 km) of Pantanassa and Pankritio Stadium. Theodoros Vardinogiannis Stadium is 3 mi (4.8 km) away.
3.5
Good
Rating 5 - Excellent. 10 out of 55 reviews
5 - Excellent 18%
Rating 4 - Good. 22 out of 55 reviews
4 - Good 40%
Rating 3 - Okay. 11 out of 55 reviews
3 - Okay 20%
Rating 2 - Poor. 10 out of 55 reviews
2 - Poor 18%
Rating 1 - Terrible. 2 out of 55 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.7/5

Staff & service

4.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was well organized and maintained. The hotel restaurant was excellent also.
Stayed 1 night in Jun 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Ok for a stopover
Out of the way but ok if you're heading out elsewhere and arriving late

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, room comfort
Good value for money
I was there in middle of May and place was quiet empty, no children for me that was very important. Good, cheap connection to Heraklion centre by bus. Staff absolutely amazing, friendly Good value for money

2/5 Poor

Sad face IconDisliked: Cleanliness, room comfort
Not sure to stay here again
This hotel is not a THREE Star hotel. What kind of hotel does not change your linens, or towels and doesn't even provide soap in the bathroom during a two night stay? The room is small and essentially has two beds and no desk or sit down area in the room. Yes, the price was right but not impressed with this hotel at all. There was free wifi but only in the lobby. The breakfast was 5 euro per person and was not impressive at all. I had to promise my spouse we would not stay here again. Perhaps for a student on limited funds, yes but not grownups. Its a one star at best. The neighborhood, however, is nice to walk along and to visit all the shops and nicer restaurants and that might be the biggest incentive to stay here.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Great place for a budget
We stayed in this hotel for the second time, before the early flight out of Heraklion. It is only 15 minute drive from the airport, and 5-minute walk from the beach. Rooms are clean, air-conditioned. It has free parking. Restaurant is in in the hotel, with a nice, moderately priced menu. Staff was helpful. Even though we reserved a room for two, we were given a one-bedroom apartment with a kitchnet for the same price. It was just a very good deal. As for a mix-up with the other hotel, we too were sent to the wrong one by the service personnel of some resort place where we asked for the directions. The name of tthe place we stayed at is "Castro", the other one is in the center of Heraklion and named "Kastro". To be sure, just take highway 90 from the airport and go till Ammoudara exit. From exit take right, drive half a kilometer/kilometer, and at the light under the bridge make left. Go till the road splits in two and take the right one. After another 2-3 kilometers, on the left, there will be hotel "Castro".

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