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Neptuno Beach Hotel - All Inclusive

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
70 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Ammoudara Beach
    1 min walk
  • Popular Location
    Hania Gate
    4 min drive
  • Popular Location
    Venetian Walls
    5 min drive
  • Airport
    Heraklion (HER-Nikos Kazantzakis)
    16 min drive

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Book online or call:

1-800-238-0767

    About this area

    Malevizi

    Located in Malevizi, Neptuno Beach Hotel - All Inclusive is in a shopping district and on the beach. Natural History Museum of Crete and Heraklion Archaeological Museum are cultural highlights, while Palace of Knossos is a notable landmark. Traveling with kids? Consider Watercity Waterpark and Dinosauria Park.

    What's nearby

    • Popular Location
      Ammoudara Beach - 1 min walk
    • Popular Location
      Hania Gate - 4 min drive
    • Popular Location
      Kapetan Mihalis Korakas - 4 min drive
    • Popular Location
      Venetian Walls - 5 min drive
    • Popular Location
      Natural History Museum of Crete - 5 min drive

    Getting around

    • Heraklion (HER-Nikos Kazantzakis) - 16 min drive

    Restaurants

    • Main Restaurant – Restaurant offering Mediterranean cuisine. Serves breakfast, lunch, and dinner daily.

    About this property

    Neptuno Beach Hotel - All Inclusive

    Beachfront property with relaxing spa services
    Guests at this beach property will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool. All 135 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with satellite channels. Furnished balconies or patios, room service, and free bottled water are among the other amenities available to guests.
    Neptuno Beach Hotel - All Inclusive offers 135 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished balconies or patios. Satellite television is provided.
    Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.
    Neptuno Beach Hotel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
    Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Neptuno Beach Hotel - All Inclusive like a complimentary children's club, an outdoor pool, and a children's pool.
    Guests can enjoy a complimentary breakfast each morning. Dining options at the property include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This all-inclusive property also offers a garden and a terrace. Guests can use the health club at a partner property. Onsite self parking is complimentary.
    Neptuno Beach Hotel - All Inclusive is a smoke-free property.
    An outdoor pool and a children's pool are on site.
    The recreational activities listed below are available either on site or nearby; fees may apply.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
    Activities and facilities/equipment
    All onsite activities and use of facilities and equipment are included.

    Policies

    Check-in

    Check-in between 2 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.

    Pets

    • No pets or service animals allowed

    Property payment types

    American Express
    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city: EUR 3.00 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • In-room safe fee: EUR 3 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Free buffet breakfast available daily 7:30 AM–10:00 AM
    • 1 restaurant
    • 1 poolside bar and 1 bar
    • Room service available

    Things to do

    • Beach volleyball
    • Children's pool
    • Outdoor pool
    • Playground
    • Spa services

    Family friendly

    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Free children's club
    • Laundry facilities
    • Outdoor pool
    • Playground
    • Refrigerator
    • Snack bar/deli
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Elevator
    • Water dispenser

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Greek
    • Italian

    Business services

    • Computer station
    • Meeting rooms

    Outdoors

    • Beach loungers
    • Beach umbrellas
    • Beachfront location
    • Garden
    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Spa

    • Body treatments
    • Massage - on the beach

    More

    • Beach towels
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Linens

    Bathroom

    • Hair dryer
    • Towels

    Entertainment

    • Satellite channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Refrigerator

    Outdoor space

    • Furnished balcony or patio

    More

    • Safe (surcharge)

    Nearby things to do

    Activities

    • Bicycle rentals
    • Health club access
    • Hiking/biking trails
    • Mountain biking
    • Scooter/moped rentals
    • Scuba diving
    • Water skiing
    • Windsurfing

    Where to eat

    • Main Restaurant – Restaurant offering Mediterranean cuisine. Serves breakfast, lunch, and dinner daily.
    4.2

    Very Good

    5 - Excellent
    26
    4 - Good
    33
    3 - Okay
    8
    2 - Mediocre
    2
    1 - Poor
    1
    4.3
    Cleanliness
    4.5
    Service and Staff
    4.0
    Amenities
    4.2
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Good but not great

    We stayed for 4 nights as a family of 3. Staff was friendly. There were nice planned activities throughout the day. Nice sandy beach! Good variety of food, all inclusive meals and drinks. Unfortunately, our toilet was kind of broken or just difficult to flush. The pool closes too early:(

    Stayed 4 nights in Jun 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The hotel room was exceptionally clean and well maintained. The property is right on the beach with a beautiful pool that has ocean views. The all inclusive plan includes budget meals (breakfast was quite good) and a pretty good selection of cocktails. We'r found it to be a great value. Would definitely stay again!

    Stayed 2 nights in May 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Fantastic Staff

    Fantastic Staff Can't do enough for you. Rooms Good, Food average, Location fair Value for money yes

    Stayed 8 nights in May 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    good, but not special

    comfortable stay, great shower

    Stayed 1 night in May 2019

    3/5

      This property had a nice location near the beach but overall we were not impressed with the rooms, amenities or helpfulness of the staff.

      Stayed 1 night in Apr 2019

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