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Guest reviews

4.0 out of 5 Very Good
30 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
All inclusive
Parking Available
Bar
Room Service

Map

Explore the area

Popular LocationPalace of Malia4 min walk
Popular LocationStrand7 min walk
Popular LocationMalia Ruins19 min walk
AirportHeraklion (HER-Nikos Kazantzakis)31 min drive

Choose dates to view prices

  • Standard Room, Garden View

    Room amenities

    • 172 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Trundle Bed OR 2 Twin Beds
    More detailsStandard Room, Garden View
  • Standard Room, Sea View

    Room amenities

    • 172 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Trundle Bed OR 2 Twin Beds
    More detailsStandard Room, Sea View
  • Family Room

    Room amenities

    • 172 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds
    More detailsFamily Room
  • Standard Double Room, Garden View, Poolside

    Room amenities

    • 172 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Trundle Bed OR 2 Twin Beds
    More detailsStandard Double Room, Garden View, Poolside
  • Superior Double Room (Sharing Pool)

    Room amenities

    • 215 sq ft
    • Sea view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Trundle Bed OR 2 Twin Beds
    More detailsSuperior Double Room (Sharing Pool)
  • Superior Double Room, Garden View

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Twin Trundle Bed OR 2 Twin Beds
    More detailsSuperior Double Room, Garden View

About this area

Malia

Located in Malia, Carolina Mare is in the entertainment district and on the beach. Star Beach Water Park and Port of Hersonissos are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Stalis Beach. Traveling with kids? Consider Sissi Mini Golf and Aquaworld Aquarium. With water skiing and windsurfing nearby, you'll find plenty of adventures in the water.
Visit our Malia travel guide
View in a map
Popular Location

What's nearby

  • Palace of Malia - 4 min walk
  • Strand - 7 min walk
  • Malia Ruins - 19 min walk
  • Palm Bay Beach - 7 min drive
  • Sissi Mini Golf - 14 min drive

Getting around

  • AirportNikos Kazantzakis Airport (HER) - 31 min drive

Restaurants

  • Artemis Main Restaurant — 1 min walk
  • Dionysus — 1 min walk

About this property

Carolina Mare

Beachfront property with calming spa services
Guests at this beach property will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool. All 273 rooms provide free WiFi, room service, and flat-screen TVs.
Carolina Mare offers 273 accommodations. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the property include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and local beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Land activities

Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

  • Free self parking
  • Self parking (surcharge)
  • Limited parking spaces

Food and drink

  • Buffet meals, snacks, and local beverages included
  • 1 beach bar
  • Room service available

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities

Conveniences

  • Reception hall

Guest services

  • Wedding services

Languages spoken

  • English
  • Greek

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Facials

More

  • Beach towels

Room amenities

Bedroom

  • Free cribs/infant beds

Entertainment

  • Flat-screen TV

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in time starts at 18:00
Minimum check-in age - 18

Check-out

Check-out before 11:00:00

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Property Registration Number 1039K013A0010700

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Carolina Mare Hotel Malia
Carolina Mare Hotel
Carolina Mare Malia
Carolina Mare
Carolina Mare Hotel Malia, Crete
Carolina Mare All Inclusive Malia
Carolina Mare All Inclusive All-inclusive property Malia
Carolina Mare All Inclusive All-inclusive property
Carolina Mare All Inclusive Malia
Carolina Mare All Inclusive
All-inclusive property Carolina Mare - All Inclusive Malia
Malia Carolina Mare - All Inclusive All-inclusive property
All-inclusive property Carolina Mare - All Inclusive
Carolina Mare - All Inclusive Malia
Carolina Mare
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Carolina Mare Malia
Carolina Mare All Inclusive
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Carolina Mare All-inclusive property Malia

Frequently asked questions

Can I cancel my reservation for free at Carolina Mare and receive a full refund?
Yes, Carolina Mare offers free cancellation on select room rates, because flexibility matters! Please refer to Carolina Mare cancellation policy on our site for more details about any exclusions or requirements.
Does Carolina Mare have a pool?
Yes, this property has a children's pool.
Is Carolina Mare pet-friendly?
No, pets are not allowed at this property.
How much is parking at Carolina Mare?
Self parking is free at this property.
What time is check-in at Carolina Mare?
Check-in begins at 18:00.
What time is check-out at Carolina Mare?
Check-out is at 11:00:00.
Are there all-inclusive benefits at Carolina Mare?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball.
Where is Carolina Mare located?
Located in Malia, this beachfront property is in the historical district, 0.2 mi (0.3 km) from Palace of Malia, and 2.7 mi (4.3 km) from Stalis Beach. Strand and Malia Beach are also within 1 mi (2 km).
4.0
Very Good
30 reviews
5 - Excellent
9
4 - Good
14
3 - Okay
5
2 - Poor
1
1 - Terrible
1

4.1/5

Cleanliness

4.1/5

Staff & service

0.0/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
I went as a solo traveller in october and I had a great time there. The animations team are amazing guys, very friendly, fun and for sure they make u feel busy all day and night. The spa team are amazing too, the manager gave me a good deal to relax and it was. Definitely recommend if u are looking for a relaxing holiday close to the beach and a bit of fun.
Stayed 7 nights in Oct 2017

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service, room comfort
Sad face IconDisliked: Property conditions & facilities
Lovely hotel, don't go at the end of the season
If you have one of the newly furnished rooms as I did it was lovely. The staff were at times a little uninterested, and as we went at the end of the season the advertised amenities were not available to us. This caused a very boring holiday in the evenings, with no entertainment, music or atmosphere. This wasn't helped by the hotels location, which was a very expensive cab ride to any neighbouring towns.

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Holidays
lack of communication with staff members especially with staff from the snack bars. hotel very nice, beach next to the hotel, sunbeds. poor customer service, poor english

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience, left after a day
We booked a "family" room for four and we were given a small room with two single beds and a bank bed. The lifts were smelly and had to use the stairs (3 floor). The air condition was not working properly and it was cool enough only after a few hours of having it on. There was no soap and I was provided with a bottle of soap to change it myself. We had to ask for extra towels. When we went to the reception to complain about the room that afternoon, we were told that we have to wait till the morning to speak to the manager. We checked out the next day and stayed with some relatives.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, room comfort
Hotel with good beach and location to visit crete
In terms of price/quality for an All Inclusive Hotel such as Carolina Mare, I would classify it as good to very good. The staff is very friendly and efficient and the quality and variety of food is outstanding. I had a great time there and it was perfectly to visit most of Crete. If you enjoy partying and night life you are within walking distance from Malia.

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