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Cretan Malia Park a Member of Design Hotels

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Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
Private beach, sun loungers, beach umbrellas, beach towels
3 outdoor pools, pool umbrellas, sun loungers

Overview of Cretan Malia Park a Member of Design Hotels

Cretan Malia Park a Member of Design Hotels

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationPalace of Malia1 min walk
  • Popular LocationStrand10 min walk
  • Popular LocationMalia Ruins2 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)26 min drive

Choose dates to view prices

About this area

Malia

Located in Malia, Cretan Malia Park a Member of Design Hotels is on a private beach. Star Beach Water Park is a popular area attraction and if an activity is on the agenda, Port of Hersonissos and Crete Golf Club are worth checking out. Traveling with kids? Consider Sissi Mini Golf and Aquaworld Aquarium. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Palace of Malia - 1 min walk
  • Strand - 10 min walk
  • Malia Ruins - 2 min drive
  • Stalis Beach - 5 min drive
  • Palm Bay Beach - 7 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 26 min drive

Restaurants

  • Mediterraneo — 1 min walk
  • Almyra — 1 min walk
  • Taverna Eva — 8 min walk
  • Taverna Kalyva — 13 min walk
  • The Brasserie — 19 min walk

About this property

Cretan Malia Park a Member of Design Hotels

5-star hotel with pools, private beach, full-service spa
Catch some rays on Cretan Malia Park a Member of Design Hotels's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 204 individually decorated rooms feature free WiFi and sofa beds. For a bit of entertainment, Smart TVs come with satellite channels, and guests can also appreciate conveniences like dining areas and sitting areas.
Cretan Malia Park a Member of Design Hotels offers 204 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. These individually decorated accommodations have separate dining areas and include single sofa beds. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Cute Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:30 AM
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Full-service spa
  • Pilates classes
  • Playground
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Laundry facilities
  • Playground
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Gift shop/newsstand
  • Library
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Russian

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Single sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • Satellite channels

Food and drink

  • Dining room
  • Free bottled water
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a half board inclusive rate plan receive breakfast and dinner at the property's buffet restaurant.
Please note: Guestroom photos are representative of rooms offered and may differ from the actual room received.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cretan Hotel Malia Park
Cretan Malia Park
Cretan Malia Park Hotel
Cretan Malia Park Hotel Malia
Cretan Hotel Malia
Cretan Malia Park Crete
Cretan Malia Park
Cretan Malia Park a Member of Design Hotels Hotel
Cretan Malia Park a Member of Design Hotels Malia
Cretan Malia Park a Member of Design Hotels Hotel Malia

Frequently asked questions

4.6
Wonderful
Rating 5 - Excellent. 79 out of 121 reviews
5 - Excellent 65%
Rating 4 - Good. 37 out of 121 reviews
4 - Good 31%
Rating 3 - Okay. 4 out of 121 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 121 reviews
2 - Poor 1%
Rating 1 - Terrible. 0 out of 121 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, really helpful
Stayed 7 nights in May 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good food in both restaurants
Stayed 7 nights in Oct 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing for families
Perfect for a family holiday, especially with little kids. Beautiful beach, two great pools, very good food, great kids club. Only thing is there is a very big difference in your experience of the place depending on where your room is. Initially we got a ground floor room overlooking kids club and it was a disaster. We were moved to a quiet second floor room the next day and ended up loving it. Already booked our next stay.
Stayed 3 nights in Oct 2020

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not a 5 star experience and HUGE dissapointment
I can tell you without any hesitation that is place is wrongly proclaimed 5 star hotel. I would rather consider it a 3 or 4 star with improvements to be made. 1) People at reception are not particularly friendly. You may pass next to them to exit or enter the hotel, they would ignore you. 2) We stayed in room 128. On our check-in day, as we were laying in bed, room service entered into our room without any notice nor knocking on the door. When they found out we were in, they walked back and just left our room without even saying a word! How shocking. We were undressed and this was clearly inappropriate. I had to get dressed and chase them in the corridor. They claimed they knocked on our door, which is NOT TRUE. It was silent and no one asked permission before entering. 3) The issue of hotel staff entering our room repeated itself EVERY SINGLE morning between 8 and 9am as we were sleeping. The cleaning lady was knocking and entering the room to clean our room as we were still in bed. Why so early? Why was there no disturb sign to be put on the doors! Really such a bad experience that left me a bad taste and the feeling that anyone could enter your room any time. 4) Impossible to find a sunbed to sit on. During our 5 night stay we kept wandering around for sunbeds. All of them are booked for special rooms all day long. And others are reserved by people who put towels on them to block them for hours even though no one is around. 5) Spa was tiny. 6) Gym was a joke with no A/C.
Stayed 5 nights in Aug 2020

3/5 Okay

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Aug 2020