Ratings based on 112 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Farnham Surrey

Very nice apartment with a amazing location

Posted Jun 9, 2017
Pros: The hotel is perfect in term of size,very friendly, location couldn't be better 2 minutes walk to beach,10 minutes to port and same to the old city.
Cons: I cannot think of anything to improve.
Location: The hotel is situated in the middle of everything. The beach round the corner is beautiful, the old city has so much history and has great restaurants
I went for a week with my disable daughter. The staff could not have been more helpful so that our staying was most relaxed and comfortable. Thank you so much.
4 out of 5
Recommended
for Everyone
by A verified traveler from Loch Lomond Scotland

Pleasant appartment hotel

Posted May 22, 2017
Pros: Quiet street, the soundproofing in the rooms is good. Location is great.
Cons: Clean under the beds
Location: A short walk to the beach, and to a few bars and restaurants. Only 8 minutes walk to a Lidl and a wee bit further to Eroski.
Fairly quiet location and close to the beach and shops. There was no kettle or method for making coffee. They need to clean under the beds although the kitchen area an bathroom were spotless. Air conditioning was great.
5 out of 5
Recommended
for Couples
by A verified traveler

An excellent hotel with superb staff - good spot

Posted May 13, 2017
Pros: Staff, location, good valve.
A great out of season stay at the beginning of season. Arrived day before my birthday and was upgraded to the penthouse room 62 for price of a good meal !! - THANK YOU SO MUCH - Very clean room - all newly decorated - good breakfast available for £5.00 each. Nice and convenient for the beach and a 15 minute stroll along the promenade to the main town. Can't emphasis how good staff were - nothing too much trouble. Love Mallorca in early or late season - not keen in mid summer - just too many visitors !! Will return again and thanks for a great week in the penthouse with those stunning views from room 62. One thing to be aware of - if you go in early season and are hiring a car watch out for the THOUSANDS of cyclist who descend on the island in April/May - its like the Tour de France all over the place !!
Comment from Hotel Management
May 22, 2017 by Ferrer Hotels, Hotel Management
Dear Guest, Thank you for choosing our hotel to spend your birthday week. We are really happy that you enjoyed our hotel and had an overall good impression about it. We appreciate all the compliments regarding the meal, cleanliness, decoration, location of our hotel, stunning views and the hospitality of our staff. We regret that you have not been able to enjoy your drive. The streets were cut down due to Ironman 70.3; we apologize for the restrictions that you have encountered. You can try to come again in September, when there are fewer visitors. Anyway, we would love to welcome you again and we hope that you will visit us on your next trip to Majorca! Kind Regards, Ferrer Hotels Team
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

A fantastic little find!!

Posted May 7, 2017
We will be booking here again next year for sure! What can't be said about these apartments! Perfectly located 350 yards from the beautiful beaches of port d'alcudia, these self catering apartments were a great find for us. Our only criticism was the only mirror was in the bathroom. For breakfast, the Foxes Arms straight across the road, where two English breakfasts with a cup of tea will set you back only €8. A five minute walk down the main road you'll find a Lidl which is great for cheap sun cream and other toiletries. A 15 minute walk along the beach will bring you to all the bars, shops, and restaurants you'll need to keep you refreshed for your holiday. They are obsessed with Spar supermarkets here, and if you are after some English tea for the apartment, most of them stock Tetleys and PG Tips, and the milk is reasonably priced. Glass isn't allowed on the beaches, but alcohol isn't prohibited. We highly suggest you buy some cans of your favourite beer and enjoy it on the beach in the sun (cans of Amstel are only 38 cents)! If you take the main road from the apartment to the port, past the Burger King, you'll arrive at Lloyd's fish and chip shop. Grab some of these and a cheap bottle of cava and enjoy them whilst watching the sun set on the wooden pier on the beach. We will definitely be staying at these apartments again! Recently refurbished, the staff are very courteous (they confirmed our returns for us as we couldn't speak any Spanish), and their English is great!
Comment from Hotel Management
May 15, 2017 by Ferrer Hotels, Hotel Management
Hola Victoria, We really appreciate your lovely commentary, full of compliments and kind words regarding our hotel. We are happy that you enjoyed your stay with us and had a great experience. It would be our pleasure to welcome you again! With friendly regards, Ferrer Hotels Team
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Aberdeen, Scotland

Lovely Apartments in a good location

Posted Oct 31, 2016
Location: Very central half way between Port and Centre and close to beach and restaurants
The staff were excellent and nothing was too much of a problem. The apartments have been refurbished to a high standard and are in a good location close to the beach and about a 10 minute stroll to the Port and Marina. The apartments although busy were very quiet and although we were near the end of the season everything was being maintained well. The only downside were the smallish balconies but in no way did that detract from apartments that are rated 2 stars but in my opinion having stayed in several other ones in Alcudia should be 4 star. A special mention to Arantaxa who helped me fill in a Police report when my wallet was stolen in the Port and Margarita who was exceptionally friendly and helpful. We are hoping to book again in May next year as we had a fantastic time.
Comment from Hotel Management
Oct 31, 2016 by Ferrer Hotels, Hotel Management
Hola Fiona, Thank you so much for sharing your experience with us and we are really sorry to hear about the incident regarding your stolen wallet. But we are happy to know that we could be so helpful. We regret to hear that you have found the balconies to be rather small. We mention that we also have Superior Attic Apartments, with a wider balcony, if you consider spending your holiday with us once again. We appreciate the compliments regarding our colleagues Arantxa and Margarita, we can't wait to welcome you again on your next visit! Best of wishes until then, Ferrer Hotels Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Super Accommodation

Posted Oct 20, 2016
Pros: Relaxed untroubled holiday
Location: 3 min walk to Beach Every amenity within walking distance Perfect location
Spotlessly Clean Hotel All staff friendly and go well beyond expectation to please every guest Homely atmosphere Would definitely book again
Comment from Hotel Management
Oct 31, 2016 by Ferrer Hotels, Hotel Management
Dear Guest, It's our pleasure to hear that your holiday was relaxed and that you enjoyed the homely atmosphere of our hotel. It was nice to welcome you and we hope that you will come again! With friendly regards, Ferrer Hotels Team
5 out of 5
by A verified traveler

Great value

Posted Oct 9, 2016 on Hotels
Very clean good value apartment in a very good position.Friendly and helpful staff
Comment from Hotel Management
Oct 11, 2016 by General Manager, Hotel Management
Dear Guest, we are happy that have spent a nice stay with us and were happy with the service that we provided. We enjoyed having you as our guest and would love to welcome you again! With friendly regards, Ferrer Hotels Team.
5 out of 5
by A verified traveler

convinient and friendly, clean and fresh

Posted Sep 23, 2016 on Hotels
The reception staff are very friendly. We had no kettle but that was rectified instantly, the cleanliness and overall decoration of the apartment was very neutral.. The only thing I was not happy with was the comfort of the beds! But easily overlooked as we were so happy with everything else... And I'm hard to please
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Dear Guest, We are flattered by your commentary regarding our lovely colleagues, and we are glad that we could help you. It's nice to hear that you enjoyed your vacation with us, and we would love to welcome you again next year! Best of wishes, Ferrer Hotels Team
5 out of 5
by A verified traveler

Posted Sep 23, 2016 on Hotels
Comment from Hotel Management
Oct 3, 2016 by General Manager, Hotel Management
Thank you very much for the excellent evaluation mark! Best wishes, Ferrer Hotels Team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel very friendly and helpful staff

Posted Aug 14, 2016
Excellent service given at all times and nothing too much trouble Very good location within 3-4 Minute walk to the best beach I have seen in any part of spain
Comment from Hotel Management
Aug 17, 2016 by Ferrer Hotels, Hotel Management
Dear Guest, Its an honour to hear such lovely praise, thank you very much for all the nice compliments! We can't wait to welcome you again! Best wishes, Ferrer Hotels Team