2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews of Apartamentos Siesta I

3 out of 5
Apartamentos Siesta I
Avinguda Pere Mas i Reus, 23, Puerto de Alcudia, Alcúdia, Mallorca

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 198 reviews" "
Rating 8 - Good. 103 out of 198 reviews" "
Rating 6 - Okay. 32 out of 198 reviews" "
Rating 4 - Poor. 7 out of 198 reviews" "
Rating 2 - Terrible. 0 out of 198 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Karine

Stayed 5 nights in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from The Management on Oct 30, 2023
Dear PaulThank you so much for your score of our apartments, we are pleased to have made enjoyable the last night of your holiday in Mallorca!Thank you and we hope to see you again in the future. Yours sincerely,

8/10 Good

Pia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023
Response from The Management on Jun 5, 2023
Thank you for your review. We hope to welcome you back again.

8/10 Good

Nigel

Liked: Cleanliness
Clean, quiet and value for money
Stayed 1 night in Oct 2022
Response from Daniella M. Burley on Oct 10, 2022
Dear NigelThank you for your comments. We are very pleased to know that you have enjoyed your stay. We hope to welcome you back!Yours sincerelyThe Management

4/10 Poor

Sheila

Stayed 9 nights in Aug 2022
Response from Daniella M. Burley on Aug 26, 2022
Dear Sheila Thank you for your score. We have checked our Reception log-book and the Maintenance one, and we have not seen any reports or complaints being reported regarding the studio apartments that you had during your stay (212 / 213). If you would like to send us an e-mail with further information, please do. Yours sincerely,

10/10 Excellent

Niall

Traveled with family
Liked: Cleanliness, room comfort
Just what we needed!
The hotel and staff were excellent and made our stay very comfortable. We arrived in the early hours of the morning and the check in process was very quick. We really enjoyed the breakfast each morning and the relaxed atmosphere around the pool. We look forward to returning soon!
Stayed 8 nights in Jul 2022
Response from Daniella M. Burley on Jul 17, 2022
Dear Niall Thank you very much for your comments. We hope to see you again in the near future! Yours sincerely

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness
Great Service but needs a makeover
This hotel has loyal customers and I can see why as the welcome is warm and friendly BUT the rooms are tired, peeling paint, dead insects on balcony, rust on fridge, limited breakfast options. Its great value as a crash pad but to compete with the new hotels, this place has to invest in itself
Stayed 1 night in Oct 2021
Response from The Management on Oct 18, 2021
Dear Mark Thank you for your comments and for your review. I have informed our Head of Maintenance of said review, and they have also seen the 'photos. We have worked out in which apartment you have been and we will get to work on it. Thank you. Yours sincerely,

8/10 Good

david

Stayed 7 nights in Aug 2021

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, room comfort
Never changes
We love siesta 1 very friendly family orientated , although quiet with the current situation we had a lovely holiday
Stayed 4 nights in Aug 2021
Response from Daniella M. Burley on Sep 1, 2021
Dear James Thank you very much for your review following your stay with us. Yes, it is sadly very quiet this year. We had hoped for a better and busier season, but now we will have to hope for tourism to maybe return to normal in 2022! In any case, thank you for your review and it is nice to know that you enjoyed your stay despite the current quietness of the resort. Gracias and we hope to welcome you back soon. Yours sincerely

8/10 Good

Leanne

Stayed 4 nights in Aug 2021

8/10 Good

Edith

Stayed 8 nights in Jul 2021
Response from Daniella M. Burley on Sep 18, 2021
Dear Edith Thank you very much for your score of our establishment, we hope to welcome you back in the near future! Yours sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean and tidy on arrival with no remnants of the last holiday maker, reception staff are very friendly and very efficient with any problems or help you may need...resident restuarant and bar (The Red Lion) had lovely staff and served great food for very reasonable prices so we ate there daily during our stay...would definately reccommend a stay here
Stayed 7 nights in Oct 2019
Response from Daniella M. Burley on Nov 7, 2019
Dear Guest We are very pleased to know that you enjoyed your stay with us and we hope to welcome you back in the near future. Thank you once again! Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Daniella M. Burley on Oct 25, 2019
Thank you! ¡Muchas gracias!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly reception, lovely pool, clean and modern apartment.
Stayed 7 nights in Aug 2019
Response from Daniella M. Burley on Sep 5, 2019
Dear Guests Thank you very much for your review following your recent stay with us at Apartamentos Siesta I. We are very pleased to know that you have enjoyed your stay here and we hope to welcome you back in the near future. Yours sincerely,

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great service, much nicer than I was expecting. No frills but exactly what is advertised. Local area full of shops and eateries. We were upgraded to a 1 bed apartment which was very spacious.
Stayed 1 night in Aug 2019
Response from Daniella M. Burley on Sep 1, 2019
Dear Amy Thank you for your review following your recent stay with us at Apartamentos Siesta I. We are very pleased to know that you enjoyed your stay here and we hope to welcome you back in the near future. Yours sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern although had to go and ask for a sharp knife. Reception people were hit and miss some super helpful one in particular was a bit rude sounding. Location is fab.
Stayed 7 nights in Aug 2019
Response from Daniella M. Burley on Aug 18, 2019
Dear Guests Thank you for your review following your recent stay with us at Apartamentos Siesta I. We are sorry to know that your impression of the Reception team was not the best, if you would like to provide us with more details so that we can investigate, please do. We hope to welcome you back to our apartments in the future. Yours sincerely,

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The apartment hotel was nice. Although please please get locks put on the apartments bathroom doors. With a wife and 2 daughters, the bathroom is the only private place left in my life. Having kids and wife walk in on a mans throne time is unacceptable. There was a good mix of nationalities to the clientele, although it is very Brit heavy. It does get a bit blackpool-in-the-sun like with the usual Brits with the Union flag tattooed on their heads (saw it during our 1 week there) . At times they were a bit rowdy, but could have been a lot worst. Entertainment is very much cabaret style with magicians and hypnotists. But the entertainment staff do an amazing job. You'll be hard pressed to see a team that care more for your children. The slide pool is a great bonus for the kids. Ours were in it the full 7 days. The apartments are on the edge if Alcudia so its a little quieter, with a few run down or closed bars. 20min walk along a straight road to Alcudia beach. The kids ting ting train comes passed the reception, and stops at the bellvue hotel round the corner 14euros for a family of 4. Horse and carts also operate around there.
Stayed 7 nights in Jul 2019
Response from Daniella M. Burley on Aug 9, 2019
Dear Guest Thank you for your review following your recent stay with us at Apartamentos Siesta I. The bathroom doors do have locks on them, they are the little round knobs that you turn (on top of the round door handle).Granted, they can be opened from the outside with the right device (for health & safety reasons, in the case of a medical emergency, etc) but they should work. If they don't work, they need reporting to our Reception so that the Maintenance Team can check them. We are sorry if the one in your apartment did not work. As you have not let your name or your booking code, I cannot see which apartment you stayed in. If you want to tell us by e-mail, please do. Thank you. Alcudia is very focused towards the British clientèle, it always has been. Like Ca'n Picafort (a resort near to us) is focused towards the German & Austrian market. As a hotelier, we cannot control the type of clients that book our accommodation, I am sorry. We welcome all guests, all nationalities, all ages!. And we will try our very best to offer good service to all, within our ability and our official tourism category. Thank you for your comments about the entertainment and the entertainment team, as we have guests of many different age-groups staying with us now, we try our very best to offer very varied evening shows. The entertainment team work very hard, so they will be pleased to know that you appreciated their work. Thank you. Thank you once again for your review and we hope to welcome you back to Apartamentos Siesta I in the near future. Yours sincerely,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The siesta 1 is a lovely Apartamentos our room was nice and clean there was always staff around carrying out maintenance and the staff were friendly we enjoyed our stay. Our only criticism would be the sun beds could do with mats on for comfort.
Stayed 7 nights in Jul 2019
Response from Daniella M. Burley on Jul 17, 2019
Dear Guests Thank you for your review following your recent stay with us at Apartamentos Siesta I. We can provide bed toppers / mattress adaptors for certain types of beds, so I understand that maybe you did not enquire at Reception. We thank you for your feedback and we hope to welcome you back in the near future. Yours sincerely,

8/10 Good

Morris, Hungary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, but the main areas was not air-conditioned.
Stayed 7 nights in Jun 2019
Response from Daniella M. Burley on Jul 9, 2019
Dear Guests Morris Thank you for your review. No, we do not have air conditioniong in the Reception or on the corridors of the floors, but also we do not advertise that we have this. We are pleased to know that you enjoyed your stay with us here. Yours sincerely,

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fabulous. Extremely welcoming receptionist who gave excellent insight and knowledge of local area. Room was spacious and perfect for our stay
Stayed 3 nights in Jun 2019
Response from Daniella M. Burley on Jul 2, 2019
Dear Guests Thank you very much for your feedback! We hope to welcome you back in the near future and we are pleased to know that you enjoyed your stay with us. Yours sincerely,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t pick any fault with this hotel. It has everything you need, plenty of sun beds, large pool area, entertainment every night, great location.
Stayed 6 nights in Jun 2019
Response from Daniella M. Burley on Jun 12, 2019
Dear Guests Thank you very much for your review, we are very pleased to know that you have enjoyed your stay with us! We hope to welcome you back in the near future. Yours sincerely,

10/10 Excellent

wayzaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
0
Stayed 5 nights in May 2019
Response from Daniella M. Burley on May 29, 2019
Dear wayzaro Thank you very much for your rating of our establishment, we hope to welcome you back in the near future. Yours sincerely,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally all round great value for mo ey and good location
Stayed 7 nights in May 2019
Response from Daniella M. Burley on May 16, 2019
Dear Guests Thank you very much for your review following your stay with us, we are very pleased to know that you have enjoyed your stay! We hope to welcome you back in the future. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartments in a good location, emailed hotel on a few occasions prior to visit regarding a transfer, had no reply, a few areas a little run down but overall very clean
Stayed 3 nights in May 2019
Response from Daniella M. Burley on May 9, 2019
Dear Guests Thank you for your comments regarding your recent stay with us. We try our very best to reply to all e-mails received, may we kindly ask if you checked in your Spam?. Other guests have said that sometimes, they have found our replies there. We will take note of your comments and we hope to welcome you back in the near future. Yours sincerely,

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool
Great hotel right on the top of the strip fab pool
Stayed 1 night in Jun 2018
Response from Daniella M. Burley on Jul 19, 2018
Dear Shirley Thank you very much for your comments, we are pleased to know that you have enjoyed your stay. We hope to welcome you back in the future!. Yours sincerely,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and apartment
Great family trip back to Alcudia. Hotel is in a great spot with a strip of busy bars and restaurants leading to the beach. Onsite restaurant serves good reasonably priced food as does the onsite bar. Hotel staff were amazing and very helpful when I lost my debit card. They provided us with a huge 2 bed room with views over the pool and beach on the 8th floor. 2 large double rooms and a lovely kitchen and lounge area with L shape sofa. I would recommend to any family looking to stay in Alcudia and think it is great value for money.
Stayed 7 nights in May 2018
Response from Daniella M. Burley on Jun 10, 2018
Dear Richard (and Family) Thank you very much for your review following your recent stay with us, we are very pleased to know that you have enjoyed your stay and that our services and facilities met your expectations and holiday requirements. We are very pleased that we were able to help you when you lost your debit card, it's not nice when that happens on holiday!. Thank you and we hope to welcome you back in the near future! Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything first class great hotel good location
Stayed 8 nights in May 2018
Response from Daniella M. Burley on Jul 19, 2018
Dear Anonymous Thank you very much for your comments and for your review. We hope to welcome you back in the near future!. Yours sincerely,

10/10 Excellent

Ashleigh, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Staff were extremely accommodating and friendly, great location, 10 minute walk to the beach, very clean room with a pool view, would definitely return!
Stayed 10 nights in May 2018
Response from on behalf of The Management on Jun 3, 2018
Dear Ashleigh Thank you for your comments following your recent stay with us at Apartamentos Siesta I. We are very pleased to know that our services and facilities met your requirements, and we hope to welcome you back again in the near future. Yours sincerely, Daniella M. Burley

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy, exactly what we booked, and what we looking for as a family.
Stayed 8 nights in Oct 2017
Response from Daniella M. Burley on behalf of The Management on Oct 25, 2017
Dear Guests Thank you very much for your review following your stay with us at Apartamentos Siesta 1, we are very pleased to know that our apartments, facilities and services have met your expectations and your holiday requirements. We hope to welcome you back in the future. Yours sincerely,

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in alcudia
Had an amazing 10 day stay here 2nd time at the siesta just love the place great staff great food lovely service from staff at red lion only place in alcidia i will stay now cant wait to return
Stayed 10 nights in Oct 2017
Dear Jennifer Thank you very much for your comments, we are very pleased to know that you have enjoyed your returning visit as much as your first. We hope to welcome you back in the future. Thank you Daniella M. Burley

8/10 Good

Doo dah, Ringwood New Forest Hants UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cycle base
Good spot to base for our cycle trip. Easy reach of several destinations without going onto main strip of Alcudia which can get a bit manic. Reception made a point of giving us access to our room with bikes via service lift at side of hotel excellent idea and plenty of space in room for two bikes overall very satisfied with staying here in October .
Stayed 4 nights in Oct 2017
Response from Daniella M. Burley on Oct 13, 2017
Dear Guests Thank you very much for your comments following your stay with us, we are very pleased to know that you have enjoyed your cycling holiday with us. We are also sorry that we could not offer you accommodation for your extra night, and we hope that you enjoyed a night near to Palma, our capital. Thank you once again and we hope to welcome you back in the near future. Yours sincerely,

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great area
Great hotel. good amenities. good staff.
Stayed 14 nights in Aug 2017
Dear Christina Thank you very much for your comments, we are pleased to know that you have enjoyed your stay with us and we hope to welcome you back in the near future. Yours sincerely, Daniella M. Burley on behalf of The Management

8/10 Good

Laura, Southampton, UK

Liked: Staff & service, property conditions & facilities, room comfort
Good location great for families.
We loved our last minute booking at Siesta 1. Clean, good value for money and fab location close to restaurants and bars but far away enough to be quiet.
Stayed 7 nights in Aug 2017
Response from Daniella M Burley on behalf of The Management on Aug 25, 2017
Dear Laura Thank you for your comments. We are very pleased to know that you enjoyed your stay with us and we hope to maybe welcome you back in the near future. Yours sincerely,

10/10 Excellent

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on earth
I will recommend this fantastic hotel to all my family and friends! Excellent in every way! Daniella and Eileen at the front desk were very professional, efficient and went the extra mile to answer all my questions.
Stayed 4 nights in Jul 2017
Dear Yamel Thank you very much for your comments following your stay with us, we hope that you enjoyed your stay with us in Puerto de Alcudia. We are pleased to know that our services and facilities met your expectations, and it is very rewarding for us to hear feeback from guests. Please be assured that I will tell Elaine, our Head of Reception, that you have given her a special mention. Thank you and we hope to welcome you back in 2018!. Yours sincerely, Daniella M. Burley on behalf of The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great pool. Lovely location great walk
Nice hotel lovely pool nice location. Peaceful at night. Nice walk to beach. Friendly and approachable staff.
Stayed 5 nights in Jul 2017
Response from Daniella M Burley on behalf of The Management on Jul 12, 2017
Dear Guests Thank you very much for your review following your stay with us at Apartamentos Siesta 1. We are very pleased to know that you have enjoyed your stay with us and that you liked our facilities. Thank you and we hope to welcome you back in the near future. Yours sincerely,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel with excellent stafff.
A great holiday. Hotel staff where all extremely welcoming and very helpful. Room was clean and tidy, could not have asked for me taking into account the price. Alcudia is a lovely place with some nice places to visit, and an excellent beach to relax. Additional bonus was the kids club which was very entering for the children. Not sure what the area is like in season, but I would highly recommend for a family break.
Response from General Manager on Nov 2, 2016
Dear Guests Thank you very much for your review following your stay with us at Apartamentos Siesta 1, we are very pleased to read that you have enjoyed your holiday. Thank you very much for your comments regarding that staff, the apartment, the entertainment team / programme and the resort. We sincerely hope to welcome you back to Apartamentos Siesta 1 in the very near future. Yours sincerely, Daniella M. Burley Apartamentos Siesta 1

8/10 Good

fiona, stansted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to use as a base to explore the area. Fantastic view from higher floors, two bed apartment very large.
Response from Daniella M. Burley on behalf of The Management on Oct 29, 2016
Good afternoon Fiona Thank you very much for your review following your stay with us at Apartamentos Siesta 1 and for writing it so quickly after departing our establishment. We are very pleased to know that you had a good holiday here, and I hope that you found our information on Reception to be of a help with regards to what to do and where to take your children during your stay in Puerto de Alcudia. It is true that our two-bedroom apartments are of a good size, especially compared to some of other establishments in the surrounding area. They can accommodate a family easily, whilst offering the possibility to cook and stay-in, or to eat out. We hope to welcome you back in the very near future and we hope that you had a good flight home. Yours sincerely,

10/10 Excellent

Vanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with good self catering facilities, cleaned regularly. Good size pool. Not very close to the beach but we had a hire car so not a problem. We didn't try any of the good at the hotel so unable to comment. Overall a good hotel and would recommend.
Response from General Manager on Oct 3, 2016
Dear Guests Thank you very much for your review and for your score following your stay with us at Apartamentos Siesta 1. We are very pleased to read that you enjoyed your stay and that you found our services and facilities to be of good standard. We are located 900 meters from the beach, and we have a free courtesy mini bus that goes to the beach 3 times in the morning, at 10.30, 11.00 and 11.30. You just have to let Reception know about 5 minutes in advance. If you require the bus in the afternoon, it comes back at 16.00 hrs (you also need to let us know). In any case, with a car, I am sure that this was not a problem for you. Thank you, and we hope to welcome you back in the very near future. Yours sincerely, Daniella M. Burley

10/10 Excellent

Teresa , Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy week in an Apartment Hotel
Just returned from the Siesta Apartments 1 On arrival, the reception staff were, extremely pleasant, smiling polite and very informative. The apartment was larger then we thought it would be, very well equipped in the kitchen, the twin beds were extremely comfortable ( we would have preferred a double bed) but knew at the time of booking that was not possible. House keeping - the apartment was spotlessly clean, as was the rest of the facilities, lifts, stairways, reception - never seen Windows so clean! one point to mention, they only change towels on a Thursday and Saturday - so if you have young children, maybe take extra towels with you. The pool was amazing, and plenty of parasols and sun beds, poolside toilets clean and always had toilet paper There is a nice separate shady area away from the pool to relax in. Plus a children's play area. Breakfast, we paid extra for this, and we had the full English most days, self service, the usual cold meat, cheeses, fruit etc available. The coffee was just brilliant, from a machine, but in our opinion every hotel should have this standard of coffee maker, best coffee I've ever had on any holiday.
Response from Daniella M. Burley on behalf of The Management on Sep 16, 2016
Dear Ms Maynard Thank you very much for your review following your stay with us at Apartamentos Siesta 1. We are very pleased to know that you fully enjoyed your holiday. We are always very pleased to receive reviews from our guests, as their comments help us to improve our services and facilities for the future. Regarding the twin beds, just to let you know that some of our apartments have double beds, and if for any reason we cannot offer a guest a double bed, and if they tell us on Reception, we have a topper-adaptor, that "ties" the two twin mattresses together We are also very pleased to know that you enjoyed the buffet breakfast and that you thought that the coffee was of good standard. All in all, we are pleased to know that you our apartments and services met your expectations and we hope to welcome you back in the very near future. Yours sincerely,

8/10 Good

stitchandsloth, West Sussex

Liked: Staff & service, property conditions & facilities
Great for families
We have just returned from a week here and have had a fabulous time.We stayed in a studio apartment which was a reasonable size and adequate for a family with 2 small children. It was very clean and had all the basics. The only downside was that the bathroom had no ventilation and there was often a drainy smell in it. The swimming pool is fantastic and there are plenty of sunbeds, although towel blocking is a problem. We generally managed to get at least one sunbed at every visit to the pool. The kids club is superb, offering hour long sessions in the morning and afternoon and then evening entertainment. Our girls loved it and the entertainers were brilliant with them! A special thanks goes to Quinty!! We were self catering and didn't try get the restaurant. The Red Lion bar offers a basic food menu for a reasonable price. We would return here and recommend it as a good 3 star property!
Response from Daniella M. Burley on Aug 24, 2016
Dear Guests stitchandsloth Thank you for your review and comments following your stay with us at Apartamentos Siesta 1. I am very pleased to know that you have enjoyed your holiday with us, and that you found our apartments, services and facilities to have met your requirements for a family holiday. It is true that none of the bathrooms in the studio or one bedroom apartments have windows, and that there are only ventilation "gaps" on the ceiling. I personally also have this problem at home (my bathroom does not have a window), and on hot and humid days, I notice a bit of a drain odor. In any case, we can always send a maid to the apartments to spray air-freshener. Thank you very much for the comments about the swimming-pool and especially about the kid's entertainment. Quinty will be very pleased to know that you have given her a mention. Thanks!. I am also pleased to know that you found the quality / price ratio of the food on offer in The Red Lion to be of good standard, we try to keep our menu prices as competitive as possible. On behalf of all the "Apartamentos Siesta 1 Team", I hope that we can welcome you back in the near future. Yours sincerely,

8/10 Good

Andy, Bristol

Liked: Cleanliness, staff & service, room comfort
Good stay
Hotel, pool and rooms were very clean and the majority of staff were excellent. The building itself is a bit dated and the room had air condition, however the wifi was hit and miss. The pool was good but difficult to get a decent spot for our sun beds and the kids liked the football pitch. We went half-board and the food for both breakfast and dinner which came with a drink was good and worth paying the extra for. For us the surrounding area was a bit too focused on catering for British tourists and not at all Spanish, but if that's what you like you'll love it. The onsite evening entertainment was poor with the exception of a couple of shows such as the magic show. That said the entertainment team tried and always made an effort to say hello to our children which was really nice. I did expect a bit more but in all fairness we all had a great time and the kids really loved it.
Response from Daniella M. Burley on behalf of The Management on Aug 23, 2016
Dear Andy Thank you very much for your review following your stay with us at Apartamentos Siesta 1. We are very pleased to know that you have enjoyed your stay with us. It is true that we are located at the end of a very busy street (Avenida Pedro Mas y Reus), which has been well-known for many years as being full or beach-type-shops, bars, restaurants and many hotels + apartments. However, we are close enough by taxi or bus (or by car!) to be able to go to Alcudia Town and Alcudia Harbour in between 10 and 15 minutes. I am sorry to hear that you thought that the evening entertainment was poor, we have 4 very hard-working entertainers and we also have various professional shows on every week. However, I have screen-grabbed your comment and sent it to the Supervisor of Cosmo Entertainment, and also to Kevin, our Head of Entertainment for their consideration to make any possible future improvements. Thank you for your comments regarding the Reception staff. We hope to welcome you back to Apartamentos Siesta 1 in the near future. Yours sincerely,

8/10 Good

lisa, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and views
Spanish receptionist we met in the morning was absolutely amazing. She was very helpful and ready to help with anything. British receptionist very rude and unhelpful. Bit of a snob in my opinion. Views were amazing, hotel was very clean, the maid was very nice and helpful. Pool was nice and so was the kids pool. A lot to do around the area go karting, horse riding, train ride, beach was a 3 minute drive. People were very nice around the area. We hired a car so ventured out to all parts of the island which was amazing. Would definitely recommend this holiday. Our kids loved every minute.
Response from Daniella M. Burley on behalf of The Management on Apr 18, 2017
Dear Lisa Thank you for your review following your stay with us in 2015. We are very pleased to know that you enjoyed your stay overall, and that your children also had a good time. I am sorry to read your opinion about one member of our Reception Team, I assure you that many guests praise all of staff on their friendliness and helpfulness. Of course, you could have contacted the Management during your stay if you wanted a quick word. Thank you and we hope to welcome you back in the near future. Yours sincerely,

10/10 Excellent

James, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The hotel and staff were always available 24hrs and nothing seemed to much for them. The rooms were well equipped and cleaned every other day, with the beds made up. The on site restaurant had good food and plenty of it on your plate. Although you had to pay for Wifi this was very reasonable for the week about £10 I am sure the pool is a lot warmer in the summer months but could be heated for when it is colder. A 20 minute walk to the beach, but you pass all the shops and restaurants along the way. or you could take one of two road trains which run from the next hotel complex.
Response from Daniella M. Burley on behalf of The Management on Sep 1, 2016
Dear James Thank you very much for your review following your stay with us in 2015. We are pleased to know that you have enjoyed your stay with us and that you found our staff to be of good service to you. Thank you also for your comments regarding the apartments, and also regarding the The Red Lion bar & restaurant. We do not plan to change the swimming-pool to a heated one in the future, as it is far too big to heat. However, of course, we appreciate your comments!. Thank you and we hope to welcome you back in the near future. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Port de Alcudia
Huge building with tons of rooms and a couple of swimming pools which we did not try. We got upgraded to a larger apartment, which was great. Overall quite clean. Room service is not the best: the cleaner came in while asleep and wouldn't leave until prompted. The location is OK, not far from the beach but away from the main city centre. As the main downside, wifi costs 5 euros per day.
Response from General Manager on Sep 1, 2016
Dear Guests Thank you for your review following your stay with us in 2015. We are pleased to know that you have enjoyed your stay with us, overall. Thank you for your rating!. The building of Apartamentos Siesta 1 only has 307 apartments. Out of which, 166 apartments have the tourism licence and are rented out to holiday makers via online travel agents such as Expedia, and also traditional tour operators. We only have 1 large combined adults and children's swimming-pool, plus the Splash Pool. The other 2 pools belong to Siesta 2 and Siesta 3, and just the same as their guests cannot use our facilities, our guests cannot use theirs. We are very pleased to know that you liked the upgraded apartment and we hope to welcome you back in the very near future. Yours sincerely,

6/10 Okay

Sadie, England

Disliked: Staff & service
Great deal overall.
Great room, clean and centrally located. Food was convenient, easy and very mediocre. Food wait staff was excellent...very hardworking. Great bar! Hotel front staff was terrible. The British lady was SO rude and lacking in customer service. We had to find our own answers on airport shuttles, good local restaurants and local venues. She wanted little to do with helping us enjoy our stay. There is no maid service on Thursday or Sat which is hard when you are at the beach and you need a vacuum but overall, is a good value for what you get. The kids club is fun, my kids enjoyed it...but closed on Sat...busy day to be closed!
Response from Daniella M. Burley on behalf of The Management on Sep 6, 2016
Dear Sadie Thank you for your review following your stay with us in 2015, at Apartamentos Siesta 1. We are very pleased to know that you found the apartment to meet your expectations and that you found the bar & restaurant staff to offer good service. I am sorry to read that you did not think the same of the Reception team, as this is not usually the general opinion of our guests. All of our team members take customer service courses and our Head of Reception, has taken many management courses. Many of our guests find her to be very helpful, so I am sorry to read that this was not your opinion. We do not offer maid service every day of the week, and this is stated on the information paper that is located in your apartment, near to the 'phone. Thank you for your comments regarding the Kids Club, we are pleased to know that your children had a good time there. However, it must close one day a week for the entertertainer's day off, and Saturday is actually one of our quietest days of the week. Thank you and we hope to welcome you back in the near future. Yours sincerely,

8/10 Good

Denise, york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfy and relaxing hotel
Spot on! Booked it more or less last minute and we were looking for something that ticked all the boxes. Comfy, 10 mins love stole down the street to the beach. Hired bikes whilst there and were able to store these in a lock up. We would stay there again. Staff all friendly and great views from our room facing away from pool up the mountain. Fab!
Response from Daniella M. Burley on behalf of The Management on Sep 6, 2016
Dear Denise Thank you for your review following your stay with us at Apartamentos Siesta 1 last year. We are pleased to know that you enjoyed your stay and that our establishment "ticked all of the boxes". We are also very pleased to know that you found the location of all apartments to be good, and that you would consider staying with us again. Thank you on behalf of all of the Apartamentos Siesta 1 team. Yours sincerely,

8/10 Good

Kaytee, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel-close to all amenities
Lovely stay-clean-fab staff-close to beach & amenities-stunning weather-will go back again!
bedroom
kitchen
patio & view
pool
Response from Daniella M. Burley on behalf of The Management on Sep 4, 2016
Dear Kaytee Thank you for your review following your stay with us at Apartamentos Siesta 1. We are very pleased to know that you enjoyed your stay with us in 2014, and that you found our apartments, services and facilities to be of good standard. We hope to welcome you back in the very near future. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for family holidays
only home from siesta apartments and found it very good for our stay staff very friendly and helpfull and enterterment at night especially the grease show was brilliant pool area was safe and clean especially with all the children around sieasta is ideal for families
Response from Daniella M. Burley on behalf of The Management on Sep 4, 2016
Dear Guests Thank you very much for your review following your stay with us at Apartamentos Siesta 1 in 2013. We are very pleased to know that you enjoyed your stay and that you found our team members to be friendly and helpful. Thank you for your comments about the Grease show, our entertainers always work very hard, they love what they do, and it is very nice to see this appreciated. We hope to welcome you back to Apartamentos Siesta 1 in the very near future, as we have made many improvements since your last visit. Yours sincerely,

10/10 Excellent

Sascha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
es gabt nichts zu beanstanden. Schönes Aufenthalt, wir kommen gerne wieder!
Stayed 5 nights in Oct 2023
Response from The Management on Oct 25, 2023
Sehr geehrter Herr Sascha,vielen Dank für Ihre Bewertung aus dem Jahr 2023. Wir würden uns sehr darüber freuen, Sie bald wieder bei uns begrüssen zu dürfen.Die Direktion

8/10 Good

Antony

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from The Management on May 9, 2023
Dear AntonyThank you for your comments, we are pleased to know that you have enjoyed your stay with us. Yours sincerely,