4 day mini break thoroughly enjoyed a relaxing experience. Beds very comfortable. Hotel staff freindly and welcoming. Modern decor.
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.
We appreciate your opinion about our food quality and we apologize that was below your expectations. I will like to inform you, that we work with the best raw materials to be able to offer our customers the best selection of food and drinks. To be able to serve you dishes of Mallorca traditional cuisine and at the same time the best international cuisine dishes.
We are very pleased to hear that you liked our hotel location and neighborhood where we are located. At the same time I am happy to hear that you felt comfortable with our services and facilities of the pool area and the private access to the beach.
Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.