2 outdoor pools, sun loungers

Reviews of blau punta reina

4 out of 5
blau punta reina
St/ S'Algar s/n, Cala Mandia, Porto Cristo, Manacor, Mallorca

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 176 reviews" "
Rating 8 - Good. 81 out of 176 reviews" "
Rating 6 - Okay. 34 out of 176 reviews" "
Rating 4 - Poor. 15 out of 176 reviews" "
Rating 2 - Terrible. 4 out of 176 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

ITUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2023
Response from Blau Punta Reina on Sep 27, 2023
Thank you very much for your positive feedback!We hope to see you again

8/10 Good

aurelie

Stayed 5 nights in Apr 2023
Response from Blau Punta Reina on Apr 24, 2023
Thank you very much for your review! It was a pleasure to have you with us and we are looking forward to seeing you next time. Kind regards

2/10 Terrible

David

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked this 4* property on the basis it had 5 outdoor tennis courts. It actually had no tennis courts. Manager refused to speak with us or provide refund when we checked out for another hotel that did have tennis courts onsite. Extremely bad service
Stayed 8 nights in Apr 2023
Response from Blau Punta Reina on May 1, 2023
Hello David,We truly apologize for any outdated information on your touroperator regarding our tennis courts, as we do not have them since 2018.We did refund your reservation after your check out.We apologize for any inconvenience this may have caused you.Kind regards.Blau Punta Reina

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
only disappoint
Stayed 5 nights in Jun 2018

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Fab holiday
Great resort, good for families. Beautiful beaches
Stayed 5 nights in May 2018

10/10 Excellent

Bala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Everything about the property was very nice, except their restaurants have no vegetarian options. If you are a vegetarian, and prefer to choose to have food in their restaurants, then you'll end up having just salads. Luckily we didn't opt for All inclusive / Half board.
Stayed 2 nights in May 2018

8/10 Good

Karlos, London

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, room on the small side/area very qui
Some lovely staff, Pepe is lovely. Room really small but nice. Entertainment hit and miss. Area very quiet not many restaurants or places to have a drink. The most amazing beachs not too busy, really picturesque Good for a relaxing break but not to party/dance
Stayed 7 nights in May 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
We went for a short stay, but was very pleased with the resort, room was clean and tidy and nice powerful shower. Food was nice and plentiful, and bar was fully stocked (recommend the San Francisco with or without alcohol). There's a children's club and also adult activities to keep everyone busy, and 3 lovely beaches within walking distance. Only negative was the beds were very very firm
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very nice hotel bit of a walk to the beach
The staff was not that pleasing as if I was not there some not all until I engaged with them they was ok but for them to meet me you would think I was nothing from when I got there with my mum the girl on reception was very fake and my mum of 83 did notice it . I paid for a massarge for my mum he made her day I would like to thank him for that they left a gift for my birthday wich was nice . I was sure I paid for all inclusive or some sort of meal but when we got there there was nothing they said if you book for 4 days you get nothing I was shocked but I was with my mum of 83 who has had a hard lif and I said I will treat her no cooking just for her to be spoiled on holiday. So me being positive I just said no problem I will look into it when I get back the place was nice just some of the staff let them down
Stayed 4 nights in Sep 2017

8/10 Good

Gareth

Liked: Cleanliness, staff & service
Beautiful resort looking tired in places.
The resort is wonderful, the resort policies are not, food and drink can only be consumed in the bar / restaurant. If you want a cup of tea in your room, or water for pills.. you have to buy them. The rooms are dated and feel unloved. Bedding was not changed once during a week long stay. Housekeeping is a sweep, mop and tidy up every day. The positives. The kids clubs are fantastic. The entertainment team are fantastic. The quality of the food is fantastic. The staff are fantastic, The resort needs to stop penny pinching in the wrong places,

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think big!
Enormous resort (timeshare?) with families and couples enjoying the pools, ping pong and other activities. The staff was multilingual and courteous. Room was large with balcony overlooking the Mediterranean.

6/10 Okay

Verified traveler

Nice views of the beach with ok food choice
We stayed here for 4 nights, the hotel is about 45 minutes from Palma airport so recommend booking taxi before as it should cost 65 euros instead of 80 on the day. When we arrived it was busy the staff were not overly friendly like other hotels we stayed in. The food was nice especially the derserts but mains could have been better. If booking defiantly book half board or all inclusive because there is nothing much around. We did half board and actually was better as we would offen have a light lunch at the beach or when we ventured out to the caves one day. The walk to the beach is very nice with some great views. Not so crowded. The majority of guests were German with few Brits and others. Evening entertainment was good for the kids but not great if you don't smoke as adults would comfortably smoke throughout the night. Would of been better to have smokers on oneside. The outdoor swimming pools for kids were cold so you had to go at the right time to enjoy it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to the beach
I went with my husband in our honeymoon and I cant complaint with anything. Everything was as expected and even better. Very good hotel to go with children as has got 3 swimming pools and animation during the day and evening. I would recomend to rent a car, I didnt do it and I did regret, as taxi cost us £90 from hotel to the airport.
view from the room
chiringuito

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice holiday for a family
We had a very good family time. Beach next to the hotel is amazing.

6/10 Okay

Jozef, London

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice family hotel
Great position of hotel, close to beach. Great for families with children and for couple as well. Everyone can find nice place to relax, be fit or have a yummy summer refreshing drink. Bed should be better quality. Hot food should be have more healthy option. Otherwise happy. All chefs very nice and friendly. Excellent evening program for kids. And during the day they can have fun in perfect toddler - kids pool, sand playground or even go to kids club. Reception was helpful and did room move after two days. We were not happy with the open terrace ( because of our little one, we could not leave the door open at all ) finally after two days we start to enjoy our stay. Some minus apartment should be had a fresh air before guest arrival. Really musty air. Very disappointed about rent a buggy for our son. Price was almost that you can buy new one, condition terrible. We was shamed to use it. When we asked day before to arrange some help with our suitcases for 8 o'clock in the morning time. They said its not possible. No one is working from porters in this time. Generally for price which we paid for our holiday we expected better one.

10/10 Excellent

JAN, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice,pleasant.and.very.quiet
THIS.RESORT.WE.ENJOYED.TO.ITS.FULLEST.FREE.USE.OF.SPA.HAMMAM.SAUNA.AND.A.MAGNIFICIENT.JACCUZI.ALSO.THE.PIZZA.AND.PASTA.WAS.DELICIOUS.AT.THE.PIZERIA

4/10 Poor

Dave uk

Disliked: Staff & service, room comfort
hotel was good until we had problems with our room
Hotel and holiday was fine until we had issues with the room. The hotel have 2 types of rooms. We were given an older style room with sea view which was nice but it meant access via the patio door. Our problems started when trying to explain to the hotel that the patio door would not lock on one side leaving the room unsecure whilst we were alsleep and away from the room. The childrens bed is also next to the patio door. When we pointed the issue out to the staff, they became rude and unhelpful and were reluctant to allow us to move room until the issue fixed. They actually lied and advised all rooms were like this and at 1am in the morning I had to have the staff show me this in an available room - needless to say this room was secure. After a very heated argument, and several more phone calls the next day the hotel reluctantly changed the broken lock. The aircon and bathroom mirror also broke during the holiday. Hotel is spoilt by unhelpful staff and poorly maintained rooms. Other than that a nice stay but closer to a 3 star.

8/10 Good

Ant66

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break at Blau Punta
We enjoyed a lovely four day break at Blau Punta Reina. Lots of activities and a very nice sea view room. Only gripe is we stayed self catering and complex very much geared towards all inclusive so not much choice in way of eateries either on site or locally. Nevertheless a great resort complex.

6/10 Okay

L, UK

Liked: Cleanliness, property conditions & facilities
Just Okay
The location is a bit out of the way so make sure transport is organised well in advance. The sea front apartment we stayed in was clean and everything worked fine. The only problem in the room was the bed! We had two single beds put together but they were constantly sliding apart which was quite annoying.There wasn't an unbearable amount of noise from our neighbours, it was pretty quiet. I could class this hotel as a family resort, tons of (screaming) children. Friendly staff and an amazing view, the beach was also lovely.
Room
Room
view

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Very good value for money hotel
Very satisfied with hotel, Very good value for money. is certainly not top end of luxury, but fantastic for the price you pay. the strong points = infrastructure in general, facilities, sauna/jacuzzi, location close to nice beaches, entertainment opportunities at night, nice rooms and bathroom. The weak points: food is quite average, wifi just doesnt work, beds should be better

8/10 Good

zubs, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel very close to the beach with amazing vi
Hotel location: good Facilities: wonderful with access to practically everything Hotel food: Hardly any vegetarian options Hotel interiors: requires better bedding facility
view from the room

10/10 Excellent

deborah, vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything that was expected
great hotel...no awful surprises. Clean rooms, great facilities and close to beautiful beaches. It was everything that we expected after looking at their website. Would return again. Only thing I would miss next time is dining in the buffet restaurant...very loud, very busy and food not that great. However, the Spanish restaurant was fantastic along with the Italian.

8/10 Good

james, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Clean with great facilities lacking some rules
The hotel is very good. It is very clean and well maintained. Clean rooms, though can be noisy if you have an active family below or above. Wooden furniture on makes quite loud noises when moved around. This could easily be sorted with pads on furniture feet. The restaurants have very good food and a good variety for all tastes. Italian restaurant , Spanish restaurant, snack bar and a large buffet with many different offerings.One of the lacking rules I refer to is dress. People in vest tops etc at evening meals isn't right. Ok in the day at the bar by the pool but not evening. 85% dress correctly 15% let you downThe pools are very good. Cleaned daily and a really good size with good 8 feet deep areas in the middle and shallow around these for kids. Also a shallow good sized pool incorporated for smaller children. Second rule lacking is around sun beds. It is busy and there are not enough beds to go round. People leave towels at 5 am then don't use sometimes at all. Or come back at three in the afternoon. This should be banned. It really is annoying. Again really easily resolved if a member of staff just policed and removed towels not used. Evening entertainment is good. Not cheap cringe worthy actually good external entertainment that changed daily. Overall a good hotel that could be better if a few simple things were sorted by management. i spoke with a customer who had been before and the issues had appeared since his last visit. Regards james

10/10 Excellent

Cazzer, Wiltshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value resort
Thoroughly enjoyed a second holiday at this resort. It has something for everyone, quiet areas for those who wish to relax and appreciate the lovely views from the smaller pool area as well as more lively entertainment for those who wish to join in the fun. Food is superb and the all-inclusive package is well worth it. Staff were very helpful, courteous and efficient. Book a sea view for the best position in the resort. There was a good mix of family groups from all over Europe. The only thing that could be improved is the availability of the Wifi connectivity across a wider area of the resort.

6/10 Okay

SirFabsalot

Liked: Cleanliness
Disliked: Room comfort
Good.... But not great
This isn't a bad hotel. It's just not great. It was my first experience in a resort in Europe and, if you have kids, it's about as good as it gets - there are unlimited activities to keep a family (or just the kids) occupied and entertained. For the couple looking to pamper themselves and have a relaxing holiday, it is certainly not that. Most people are on an all inclusive which results in much of the food and drinks being simple and copious, but not mouth watering. In fact such a high proportion of guests have all-in wrist bands that the staff seem to be confused how to process cash purchases (we had only breakfast and dinner included). Word of warning, if you get the shared bus from the airport you will make about 20 stops on the way to punta reina (it's the last stop) so I would strongly suggest a taxi for mini cab, even at the higher price, or expect to spend 2.5 hours in the bus. The rooms are basic but clean, basically a place to sleep but not much more (although the apartments are self catering). There is wifi in the lobby but it is excruciatingly slow In summary, if you have young kids and are looking for a nice family holiday, I think this hotel is perfect.

2/10 Terrible

Lire

Disliked: Room comfort
Stay away from the apartments!
Should have been four stars, merits only one. The apartment was old, not very nice and definitely worn. The "kitchen" lacked dishwasher, toaster, oven, microwave and waterkettle, the walls were paperthin and the mattresses like marble. We checked out after only one of the prepaid seven nights. The staff was not surprised, asked no questions of our reason and even had a special form to fill out for guest leaving the hotel before scheduled departure!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easter break
We had a fantastic, relaxing stay in a one-bed apartment with a sea view (would definitely recommend an upgrade to a sea view if able). We didn't eat in the hotel but tried local restaurants; the only negative aspect was that there was a limited choice of places to eat at this early time of the year (early April). However, taking the bus or walking (45 mins) to Porto Christo gave more options.
The view from the apartment
The complex from the other side of the cove

8/10 Good

Any, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Punta Reina Resort
The hotel and gardens are well kept and maintained with very welcoming staff to help us through out our stay. The location next to three beaches in particular cala romantica is spectacular and the views and water breathtaking. We did not stay in the height of summer so the beaches were not crowed like they might be later in the season. Overall the hotel was very family orientated and had great activities for children to do though out the day. If your a couple looking for peace and quiet this one might not be for you, having said that we still had a great time. If you are a family with children of any age this is the resort for you.!

10/10 Excellent

sarah, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
A great resort on the whole - the food was great. Lots of choice and good variety. We had a great room as it looked onto/very close the pool and was therefore convenient for our young children (when weather got too hot for them they were able to relax in the apartment). All the staff were very friendly and went out of their way to be helpful- they always said hello and we were made to feel very welcome. The entertainment was varied mix between ok/good/excellent performances. The children's entertainment was good throughout the day, but the evening disco/shows started very late for our young children (2,4 years). The location had everything we needed - a few local shops, 3 beaches nearby. A good location for families as it was not too lively. Had a relaxing time. Would recommend.

8/10 Good

S Petch

Liked: Cleanliness
fantastic location for relaxing
Geat - Down side 1 bedroom aparts too small for families

8/10 Good

Andy, Seattle Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blau Punta Renia
WIFI is not in rooms...you must go to a shared hot spot

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay

10/10 Excellent

PATRICK GUY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Blau Punta Reina on Nov 1, 2023
Thank you very much for your positive feedback!

6/10 Okay

Keily

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Die Lage des Hotels ist zwar wunderschön anzusehen, aber leider schwanger und mit einem Kleinkind ziemlich gebirgig und leider leider war das Meer so schwer zu erreichen. Shuttlebus gab es leider nicht mehr. Das Hotelzimmer war wirklich keine 4*! Das Bad sah wirklich mangelhaft aus!!! Bettwäsche und Handtücher teils kaputt oder verfleckt. So einen kleinen Fernseher hatte ich noch nie in einem Hotelzimmer. Die Zimmerreinigung war an manchen Tagen gut, an anderen miserabel! Der Service war gut und das Personal sehr freundlich. Generell war die Anlage schön und bietet viel für Kinder. Das Essen war lecker und wechselhaft.
Stayed 5 nights in Sep 2023
Response from Blau Punta Reina on Oct 2, 2023
Vielen Dank für Ihren Kommentar. Wir werden Ihre Meinung berücksichtigen und weiterhin daran arbeiten, unsere Einrichtungen und Dienstleistungen zu verbessern.Mit freundlichen Grüße

10/10 Excellent

Klaus

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a holiday with small children !
Stayed 7 nights in Jun 2023
Response from Blau Punta Reina on Jun 21, 2023
Thank you very much for your rewiev!It was a pleasure to have your family with us and we can't wait to see your again.Kind regards

4/10 Poor

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Klo mit Schiebetüren, Klo macht komische Geräusche, teilweise die ganze Nacht (ging mehreren Gästen so). Essen sehr gut, große Auswahl. Nur die Nachspeise war schlecht (zu künstlich, zu süß).
Stayed 8 nights in Apr 2023
Response from Blau Punta Reina on Apr 14, 2023
Hallo Julian,wir bedauern, dass wir Ihre Erwartungen nicht erfüllt haben, und werden weiterhin daran arbeiten, unsere Einrichtungen und Dienstleistungen zu verbessern.Mit freundlichen Grüße

10/10 Excellent

Niels

Stayed 3 nights in Oct 2022
Response from Carlos González Deputy Manager on Oct 26, 2022
Hello Niels, thank you for your kind review!It was a pleasure having you with us and we can't wait to have you back.Kind regards from yuor Blau Family

4/10 Poor

Sven

Stayed 7 nights in Oct 2022

8/10 Good

MARIA DE LOURDES, PLAYA DEL CARMEN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación y atencion de todo el personal.
Stayed 7 nights in Oct 2022
Response from Carlos González Deputy Manager on Oct 15, 2022
Hola María de Lourdes ¡Muchas gracias por su comentario!Esperamos tuviera una gran experiencia con nosotros y nos encantaría volver a verla muy pronto.Un fuerte abrazo de su familia Blau.

8/10 Good

mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour globalement
Le séjour était bon en général, hôtel confortable, sait gérer le grand flux de touristes, nourriture bonne mais peu d'innovations. L'accueil est froid et non personnalisé, on se croit dans un parc d'attractions ou un centre commercial et on est livré à nous-même. L'animation pour enfants n'est pas pro-active. L'animation le soir est par contre excellente et agréable.
Stayed 5 nights in Aug 2022
Response from Carlos González Deputy Manager on Aug 21, 2022
Bonjour Mohamed, merci beaucoup pour votre avis !Ce fut un plaisir de vous avoir avec nous et nous espérons que vous avez passé une excellente expérience.Nous prendrons en considération votre commentaire pour améliorer nos services, et nous espérons que lors de votre prochaine visite nous pourrons mériter un 10.n gros câlin de sa famille blau.

8/10 Good

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Carlos González Deputy Manager on Aug 21, 2022
Hola Eva ¡Gracias por tu reseña!Esperamos que pasaseis una estupendas vacaciones con nosotros y continuaremos trabajando para mejorar nuestras instalaciones y servicios, esperamos que en vuestra próxima visita podamos merecer un 10

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022
Response from Carlos González Deputy Manager on Aug 21, 2022
Hello Family, we are sorry that your stay with us wasnt what you espected.We will continue to work hard to improve our services.Kind regards from your Blau family

8/10 Good

Vojtech

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Jun 2022
Response from Carlos González Deputy Manager on Jul 13, 2022
Hello Vojtech, Thank you for your review! We ahope you had a great time with us and we can't wait to have you back. Kind regards from your Blau family

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
Stayed 10 nights in Jun 2022
Response from Recepción on Jun 23, 2022
Gracias por sus comentarios

10/10 Excellent

Sylvain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Carlos González Adj Dirección Blau Punta Reina on May 2, 2022
Hello Sylvain, Thank you for your review! It was a pleasure having you here with us at Blau Punta Reina. We hope to see you again with us very soon. Kind reggards from your Blau Family

4/10 Poor

Rasmus

Stayed 7 nights in Sep 2021

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
matelas de mauvaise qualité, impossible de se garer (trop peu de place de parking) beaucoup d'activité pour les enfants (piscine intérieur et extérieur, jeux, etc...)
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Meerblick! Fantastisch! Zwei Buchten fussläufig zu erreichen. In der Nachsaison nicht so voll, Personal entsprechend entspannt...
Stayed 7 nights in Oct 2018

8/10 Good

Andrei

Liked: Cleanliness, staff & service, room comfort
Stayed 11 nights in Aug 2018

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018