Ratings based on 179 Verified Reviews

3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from LIVERPOOL (UK)

Well situated hotel, very clean with friendly staf

Posted Oct 30, 2016
Location: For clarity, the 'front of the hotel' is the pool side entrance which you use to reach the beach which is just over the road (2 mins). The rear (which
Overall Very happy with the hotel with two exceptions, the entertainment was poor but we did visit at the end of the season so that may well be better during peak times and my other issue was the weekly safe charge @ 31.50 euro's is excessive in my opinion.
Comment from Hotel Management
Nov 7, 2016 by The Management, Hotel Management
Dear Guest. Many thanks for taking the time and trouble to express your kind comments about our Hotel. We appreciate the positive comments, and have taken note of the negative ones in order to try to improve where we can. Best personal regards. The Management.
4 out of 5
by A verified traveler

Great value, spacious rooms, great location

Posted Oct 30, 2016 on Hotels
End of October, weather fantastic. Resort winding down but we found busy enough but not overcrowded. Enjoyed the hotel, great location. Plenty of play equipment near beachfront for kids, loads of great places for food and drinks, easy walking to all the beaches of Palma Nova as well as Magaluf- so close they are almost the same place, but Palma Nova has a more upmarket family feel. Tip- if hiring a car, organise it when you get there!
Comment from Hotel Management
Nov 7, 2016 by General Manager, Hotel Management
Dear Guest. Many thanks for your fantastic review !!! I am looking forward to seeing you next season impatiently Best regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from peterborough

Posted Oct 28, 2016
Pros: Lovely indoor pool. Easy access to the beach. Friendly staff. Amazing view on the 5th floor of the sea. Pool bar food has good prices. Would recommend this hotel.
Cons: Pool opening hours could be longer. Car park are tight spaces but plenty of parking along the road
Comment from Hotel Management
Nov 7, 2016 by The Management, Hotel Management
Dear guest, Thank you very much for your lovely description about the apartmets and our staff. Our aim is to provide an excellent service and a high quality product. We hope to host you soon, next season if is possible!! The Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Limerick

Close to beach & restaurants

Posted Oct 24, 2016
From start to finish this hotel is excellent, rooms are very comfy & u can eat in or dine out at the numerous restaurants near by. The pool area is fab for sun lovers & the staff are extremely helpful & friendly
Comment from Hotel Management
Oct 24, 2016 by The Management, Hotel Management
Dear guest, Thank you for your very kind review regarding your holiday at the hotel and for choosing the Apartments Nova for your summer break in the sun. We will pass on your very positive and kind comments to the staff. It is our job to make all of our guests very welcome and the fact that our guests feel this is an enormous achievement for us. Thank you once again and kind regards
5 out of 5
by A verified traveler

Pleasant hotel in great location.

Posted Oct 21, 2016 on Hotels
A great location, everything was within easy walking distance, ideal for families.
Comment from Hotel Management
Oct 24, 2016 by General Manager, Hotel Management
Dear guest Thank you for your awesome description of our property. It captures the spirit of Globales Apartamentos Nova. We try hard to create value when clients staying with us so I'm pleased that your recognized that. We hope to host you again. Kind regards, The Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Romford, UK

Above average

Posted Oct 16, 2016
Pros: Felt safe, smart lobby, bar, restaurant and pool area, staff were kept busy but generally friendly. Hotel entertainment was minimal but enthusiastic.
Cons: Some heavy gardening would improve things; too much ivy left to grow wild, creating damp areas for bugs! Supermarket at front of hotel is a rip off.
Location: 5 min walk to the beach, Costa cafe just across the road with some good sea view seating, lovely prom, clean beach, safe sea bathing with life guard.
From the outside the hotel looks clean and well cared for. We booked a sea view room for a week and on arrival on Saturday was given room 109, which although facing the sea, because of the low level and close heavy foliage it was a dark room with no sea in sight! We ask to be moved but they said not possible until Tuesday. Because of the trees and bushes we struggled with mosquitoes in this room and couldn't really open the doors/windows. However after we moved to room 416 this was no longer an issue as it was high, had a clear sea view and a sunny aspect, now it was a pleasure to sit out on the balcony! Both rooms had identical layout. Both rooms were spacious, clean and had bright decor but had been well-used and were a little shabby and worn, rusty mirrors, hard noisy beds and weak air conditioning. The kettle, toaster, hot plate and microwave were useful but the accessories/utensils were battered. Hairdryer and shower were good. Cleaners were efficient and friendly. The location is very nice, easy route down to the beach and not far from a few shops, cafes and restaurants. The complimentary beach bag was useful. Overall a good hotel, still very popular, but could do with some upgrading. This is a nice part of Palma Nova, quieter than some other nearby areas, we enjoyed exploring the locality. Don't forget your binoculars if you opt for a sea view, lots to see. Good choice if you can get it at a reasonable price.
Comment from Hotel Management
Oct 24, 2016 by The Management, Hotel Management
Dear guest, Thank you for your very kind review. Our goal is to exceed your satisfaction and happiness. We always aim for your highest satisfaction and knowing that we are able to get to that point makes us feel proud to do what we do. We are looking forward to welcoming you again to Apartments Nova, your wonderful hotel!
5 out of 5
by A verified traveler

Nice, clean hotel

Posted Oct 8, 2016 on Hotels
Lovely hotel
Comment from Hotel Management
Oct 16, 2016 by General Manager, Hotel Management
Dear guest, Thank you so much for yor lovely comment. It would be a pleasure to host you again next season Kind Regards The Management
5 out of 5
by A verified traveler

Posted Oct 2, 2016 on Hotels
A hotel I have used on a number of occasions always a good standard. Clean and relaxing.
Comment from Hotel Management
Oct 6, 2016 by General Manager, Hotel Management
Dear Guest, I am glad to know that it is not you first visit and it would be a pleasure to see you again next season. It is very nice to know that we have loyal guests. Thank you very much
5 out of 5
by A verified traveler

Posted Sep 20, 2016 on Hotels
Comment from Hotel Management
Sep 22, 2016 by General Manager, Hotel Management
Dear guest, Thank you very much for your lovely score about the Globales Nova. It would be a pleasure tu host you next season Kind Regards The Management
2 out of 5
by A verified traveler from Wales

Twin Beds are just single beds to small for family

Posted Aug 30, 2016
2 Twin beds far to small for a family of 4. Had to sleep on sofa, had bad back after 4 days. Hotel had no real shop, sunbeds by pool taken all day. GOOD Was in a Good location, maids came 5 days a week, food seemed pretty good. Staff and maids seemed polite.
Comment from Hotel Management
Sep 25, 2016 by Globales Apartamentos Nova, Hotel Management
Dear guest, Thank you for your constructive feedback. We will take into account every comment. We hope to host you again next season Kind regards The management