Ratings based on 355 Verified Reviews

3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scottish Borders

Very central, close to beach with lovely walks

Posted Jun 19, 2017
Pros: Staff being so kind, Cleanliness of hotel & rooms and Breakfast selection
Cons: If possible cooler air con in rooms (was unable to regulate) to rear as noise bad with planes and traffic, therefore door could be left closed.
Location: Very central for everything, lots of shops, restaurants, bike hire and of course an amazing clean beach, with an amazing walk along past the harbour.
This hotel was amazing, our stay although for only 4 nights was great. The hotel staff were very pleasant and helpful, room was cleaned every day and hotel was Immaculate. We were situated on the 2nd floor to the rear, the room was lovely, beds very comfortable, the only complaint I would have (which nothing can be done about!!) is it overlooks quite a busy road, with Palma Airport minutes away, so you hear EVERY plane taking off, along with the traffic on the road, door had to be left open at night as room very warm so noise levels slightly annoying when trying to sleep (although late on it quietened down). Hotel Buffet service was fantastic food was lovely, catering for ALL & breakfast in particular was phenomenal and could not be faulted. A lot of German/ Dutch people in resort all round, only heard one English person speaking on the beach all the time we were there! (perhaps not a bad thing ) Hotel very close to lovely eating places, shops and 2 mins from the promenade and beach (which was exceptionally clean, but 5 euros per sunbed & another 5 for a brolly!!). Would HIGHLY recommend a lovely wee eating place on the front called Bon Vent, food was exceptional although not cheap. Fantastic walk past the harbour right into Palma. Overall I would say the hotel should be 4* and not 3* and would definaitley recommend and would book again.
5 out of 5
by GEORGE

Spoiled by the building work next door

Posted Feb 24, 2017 on Hotels
Building works on the hotel next door were very noisy and dusty. The view from my room 555 was of a filthy ally way and about 100 builders using power drills and saws from 8.15 in the morning til 5 at night. Skip full of debris with a chute from the top floor where the rubble was poured down was extremely noisy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location for the beach and buses to Palma.

Posted Feb 21, 2017
Pros: Location is good and breakfast buffet had an excellent choice.
Cons: Need to ensure the housekeeping is done before giving out rooms.
Location: Can Pastilla leads to S'Arenal and the bay of Palma beach which is long, wide and sandy. Plenty of bars and eateries even out of season (Feb).
Hotel fine, but room I was given hadn't been cleaned from previous (heavy smoking, hair shedding) guests, which is never an ideal start, especially when you return to reception and are ignored for the best part of half an hour while they check in other guests to presumably ready rooms.
3 out of 5
by Daniel

Experience

Posted Feb 12, 2017 on Hotels
Got first charged by the hotel although I had already paid room ( meaning I paid twice for room), the receptionist lady insisted to charge. I finally called hotel.com to sort issue out and managed to get refund back from the hotel. The lady from hotel.com I spoke to wasn't much cooperative! I also happened to be given a dirty room (unchanged linens and towels) looks room was being already occupied. The receptionist lady finally gave me another room. Half board buffet was much disgusting (food was tasteless and of much poor quality), do not recommend at all. Breakfast buffet was ok.
4 out of 5
by A verified traveler

Would recommend.

Posted Nov 23, 2016 on Hotels
Hotel was very nice and customer service was great. Location is very quiet in the off season with few restaurants and services open in the neighborhood. But Palma is just a short bus ride away.
5 out of 5
by A verified traveler

Good for price

Posted Nov 22, 2016 on Hotels
Nice hotel for the price. The breakfast was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Great hotel very close to beach shops etc

Posted Nov 22, 2016
Only stayed for 3 nights but still the room was cleaned everyday, staff very helpful, would use this Hotel again. should be 4 star.
5 out of 5
by A verified traveler

Good hotel.

Posted Oct 18, 2016 on Hotels
Hotel was clean and comfortable and close to all attractions.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 2, 2016 on Hotels