Ratings based on 66 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

hotel an staff made up for a few inconveniences

Posted Jan 4, 2017
Pros: the unique hotel in an old castle/stone type building.staggerinly hreautiful view
Location: cuevas del drach... rent a car for underground lake, and sandy beaches . porto portalas for dinner, Tast restaurant in town
we initially booked a plunge pool room, which in winter cold was a mistake. Additionally, that shower leaked because of a modern design flaw in the drainage. However, the staff moved us into a room overlooking the pool and ocean. It was warm and beautiful. the best hotel of our trip to spain, morocco, and portugal.
Comment from Hotel Management
Jan 8, 2017 by Véronique Timsonet, Hotel Management
Dear Guest, We would like to thank you for taking the time to share your feedback with us. We apologize for the inconveniences caused in the room. We are glad thought that you enjoyed the stay in your new room. Best regards, Véronique Timsonet GM Hospes Maricel & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from califrorna

we had a wonderful time the staff was professional

Posted Nov 15, 2016
Location: there is plenty of shops and restaurants in the area.
this is a beautiful hotel with a spectacular view of the ocean.
Comment from Hotel Management
Nov 17, 2016 by Véronique Timsonet, Hotel Management
Dear Ms Stephanie, Thank you very much for choosing Hospes Maricel for your stay in Mallorca. We are delighted to know that the hotel and the surroundings met your expectations. We hope to welcome you back soon! Best regards, Véronique Timsonet GM Hospes Maricel & Spa
4 out of 5
Recommended
for Couples
by A verified traveler from london

Hospes Maricel.

Posted Oct 6, 2016
Killer location - absolutely gorgeous view overlooKing the sea. Room we were allocated in Natura 1 was very modern, but very noisy due to busy main road. Still had good view of the sea though. We were upgraded to a smaller, but adequate room in main building, gorgeous view, lovely and peaceful. Staff very polite and attentive. Great breakfast. Nice pool, and great swimming in the sea. Would recommend and return to this hotel, but more 4.5 stars.
Comment from Hotel Management
Nov 5, 2016 by Véronique Timsonet, Hotel Management
Dear Mrs. Sophia, We are delighted to read that you enjoyed your stay and the service at Hospes Maricel! We take into account your comment about the room in the Natura building. I hope to have the pleasure of welcoming you again to Hospes Maricel. Yours sincerely, V. Timsonet GM Hospes Maricel & Spa *****
5 out of 5
Recommended
for Everyone
by A verified traveler from Farnham surrey uk

Our 60th birthday holiday

Posted Sep 29, 2016
My wife and I have just returned from a 2 week stay at the hotel Maricel. The service was exceptional with the staff both friendly and efficient. Our room was fantastic albeit we had the Eco room with the infinity pool on the balcony. However we are sure that we would have had the same level of attention whatever room we were in. highly recommended - will.definitely return.
Comment from Hotel Management
Nov 5, 2016 by Véronique Timsonet, Hotel Management
Dear Mr. John, Thank you for your kind comment. We are very pleased to read that you felt comfortable with us during this special occasion Your satisfaction is our priority in Hospes Maricel. We are more than happy to welcome you soon again in Mallorca. Kind regards, V. Timsonet GM Hospes Maricel & Spa *****
5 out of 5
Recommended
for Everyone
by A verified traveler from Sidcup

Lovely Hotel

Posted Sep 3, 2016
My husband and I had a wonderful stay, Room was everything we hoped it would be, Staff around the pool were very friendly and Nothing too much trouble. We will definitely return.
Comment from Hotel Management
Nov 7, 2016 by Véronique Timsonet, Hotel Management
Dear Guest, We are delighted to know that you had a wonderful stay with us. Recognition is very important to us and it is our goal to make our guests stay memorable. Hopefully you will visit us soon again. Best regards, Véronique Timsonet GM Hospes Maricel & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Superb hotel

Posted Jul 17, 2016
Staff, setting, food - all fantastic. A really superb experience all round. Can't wait to go back.
Comment from Hotel Management
Nov 5, 2016 by Véronique Timsonet, Hotel Management
Dear guest, We are delighted to read that you appreciated so much your stay and the service at Hospes Maricel! We are working every day to improve our service, and we really appreciate your feedback. We hope to have the pleasure to welcome you again in Hospes, for an other unique experience... Kind regards. Yours sincerely, V. Timsonet GM Hospes Maricel & Spa *****
4 out of 5
Recommended
for Everyone
by A verified traveler from Nottingham UK

Stunning hotel

Posted Apr 15, 2016
Superb hotel in fabulous location. Great service, friendly staff and lovely peaceful modern room with zen pool and lovely view of the sea. Beautiful spa facilities. Only downside was that as I was travelling with my daughter, is asked for twin beds. When they separated the bed into two, it created extremely narrow beds - narrower than even a standard single.
Comment from Hotel Management
Oct 30, 2016 by Véronique Timsonet, Hotel Management
Dear Ms Joy, Thank you very much for choosing Hospes Maricel for your stay in Mallorca. We appreciate your Feedback, which we have carefully read. Hopefully you will visit us soon again. Best regards, Véronique Timsonet Hospes Maricel & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from aa

Excellent

Posted Jan 7, 2016
Beautiful hotel, beautiful facilities. The food was ok, but the staff were wonderful-except when we were there, it was low season so they were a bit understaff. Highly recommend this hotel.
Comment from Hotel Management
Jan 19, 2016 by Véronique Timsonet, Hotel Management
Dear Guest, We would like to thank you for taking the time to leave your feedback about the Hospes Maricel. We are glad that everything met your expectations. Hopefully you will visit us soon again in the future. Best regards, Véronique Timsonet GM Hospes Maricel & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from Stuttgart

Great hotel away from downtown and on the water!

Posted Dec 8, 2015
Pros: Staff!
Cons: Pools on the balconies need to be heated for year-round use.
Location: Take the Segway tour!
Fantastic 5-star hotel. Staff was extremely helpful - made all our dinner reservations, etc. Great view of the Med from the rooms. Be sure to sign up for their 9 course breakfast feast - outstanding. Everything was just superb. Away from the downtown area - about a 15 min bus ride, but the stop is right outside the hotel and only costs a few dollars.
Comment from Hotel Management
Dec 9, 2015 by Véronique Timsonet, Hotel Management
Dear Mr Tom, Thank you for your positive Feedback. We are happy to know that the service met your expectations and the Maricel Breakfast as well. We appreciate your opinion about the pools, because that way we can improve. Hopefully you will visit us in the near future again. Best regards, Veronique Timsonet GM Hospes Maricel & Spa.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Small hotel fusing Majorcan and contemporary desig

Posted Nov 7, 2015
Brilliant hotel with superb views of the bay of Palma. Slightly quirky in design which combines classical Majorcan design with ultra modern design ....we stayed in an Eco suite with its own mini balcony pool. The staff are brilliant and nothing is too much trouble. Restaurant very good and freshly crooked with a good range of dishes for all tastes....not cheap but you pay for what you get. This will become a regular bolt hole for us in the future!!
Comment from Hotel Management
Nov 10, 2015 by V. Timsonet, Hotel Management
Dear Mr. Clive, We are delighted to read that you appreciated so much your stay at Hospes Maricel and specially the restaurant service. Our Restaurant offers a varied culinary specialties based on the most natural, genuine and healthful products of Mallorca, prepared with the most modern culinary techniques. We hope to have the pleasure to welcome you again in Hospes, for an other gastronomic experience... Kind regards, V. Timsonet Director