Dear Brian,thank you very much for having chosen our JS Hotel during your days in Mallorca.We are pleased that you enjoyed your overall stay with us and we would like to apologize for the shower head you mention in your review. We are very sorry for any inconvenience this has caused you. Due to a shortage of technicians we were not able to repair the shower in due time.Despite this, we hope that we will have the pleasure of welcoming you back toour hotel again.Best wishes, JS Hotels Team

Dear Gabriel, we are glad to know that you have chosen one of our JS hotels to enjoy the wonderful island of Mallorca. Our hotel facilities have been designed to offer our guests the greatest possible comfort and to make their vacations an unforgettable experience. We are also very excited to read that you have enjoyed our excellent location! We hope to have the opportunity to be able to welcome you again soon. Many thanks from the entire JS Hotels Team

Dear Guest, we are glad to know that you have chosen one of our JS hotels to enjoy the wonderful island of Mallorca. Surely, you also enjoyed the location of our hotel. It is near the beach where you can go for a nice walk, sunbath, dive, surf and do other outdoor activities. However, we are very sorry the room you put a request in for was unavailable. We do our very best to accommodate all requests and will continue to do so. Unfortunately, we cannot 100% guarantee these requests but most of the time are able to make it happen for you. Our staff is the greatest asset and they all work very hard year after year to ensure that all of our guests who visit us from all around the globe enjoy their stay with us and feel comfortable while away from home. We are very sorry and disappointed to read that your stay at the hotel was not up to par. Yours sincerely, JS Hotels

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. We are ever so pleased that you enjoyed the location of our hotel. Indeed, its close proximity to the beach is just ideal. You can walk along the beach and watch the waves as they come in or have a sunbath. We regret not having met your expectations with the room. Naturally, sheets are changed regularly and we clean the room each day, so we do not quite understand what could have possibly happened. We encourage you to please communicate any issues to the reception desk next time, who would had been delighted to help you. We regret any inconvenience you may have had during your stay with us. We have taken note of your comments, since the opinion of all our guests is very important for us in order to detect aspects for improvement and in order to continue deliver excellent service to all our guests. Yours sincerely, JS Hotels Team

Dear Carmelo, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us. We are very happy that you highlight our excellent location, given that we are only 25 meters from the beach of Ca'n Picafort. This wonderful setting makes our hotel an ideal place to enjoy a quiet and wonderful holiday near the sea. We are also very pleased to read that you point out the well-kept and clean condition of our establishment. We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire JS Hotels Team

Dear Guest, we take all guest feedback into consideration and we will continue to emphasize the needs of our guest. Your feedback and experience will help us point out the key areas on which to continue to work on, and we truly appreciate the time you have taken to point out these matters. However, we are ever so pleased that you enjoyed the location of our hotel. Indeed, its close proximity to the beach is just ideal. We are truly honoured that you chose to stay with us. Best wishes, JS Ca´n Picafort

Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation on Mallorca. As you said, the location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Yours sincerely, JS Ca´n Picafort Team

Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience. Your review really helps to motivate the entire team and will help other holidaymakers to make an informed choice as to their accommodation on Mallorca. With best wishes, JS Ca´n Picafort Team

Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Your review serves as a great motivator to the team and will help other travellers make an informed choice on their accommodation on Mallorca. It is really great to see that you had such a good time. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Ca´n Picafort

Dear Guest, thank you for taking the time to share your feedback about your recent stay with us. We want you to know that we take your comments very seriously. We are sorry that some parts of our hotel’s equipment did not meet your expectations. Please accept our sincere apologies for the inconvenience caused, and note that we have passed on these concerns onto our Head Housekeeper and Maintenance Manager to investigate. Your feedback and experience will help us point out the key areas on which to continue to work on, and we truly appreciate the time you have taken to point out these matters. Yours sincerely, JS Can Picafort

Dear Guest, thank you for your feedback, we really do appreciate you sending in your review. Indeed, the hotel is close to the beach. The beach invites for a lovely walk and sunbathing. There are also some restaurants and bars serving lovely meals. Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking.However, we are pleased that you enjoyed your overall stay with us, and that you would like to come back. Sunny regards, JS Can Picafort Team

Dear Guest, thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you had such a good time, and that you would like to come back. Thank you! Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments. We look forward to welcoming you back in the near future. Yours sincerely, JS Can Picafort

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us .It is really great to see that you had such a good time with us and that you enjoyed the varied food offer and the prime location of our Hotel. Our staff takes great interest in our guests to ensure that they are having a pleasant stay with us. We are very proud of them and it is always pleasing to receive such kind feedback as yours.We hope this was one of many great stays with us. Sunny regards from JS Can Picafort

Dear Guest, thank you for taking the time to share your feedback about your recent stay with us.It is great to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel, the clean and comfortable rooms, as well as our varied breakfast buffet. However, regarding the choice of food we offer in our restaurant, we are very sorry we failed to live up to your expectations. Our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking. We are pleased that you enjoyed your overall stay with us, and hope to be able to welcome you back soon. Best regards, JS Can Picafort Team

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. We are pleased to read that the comfortable room and great views of the hotel made your stay an enjoyable one. We have invested much time and effort in improving the WIFI signal. Please accept any inconvenience you may have had. Nevertheless, we hope this was one of many great stays with us. Best regards, JS Can Picafort Team

Dear Guest, thank you for your review. We are very pleased that you enjoyed the prime location of our Hotel, and that you would like to come back and stay with us. With regards to the smell coming from the corridor and the AC, we take all guest feedback into consideration, please be assured that we have checked these, and that the problems have been resolved. Your feedback and experience will help us point out the key areas on which to continue to work on, and we truly appreciate the time you have taken to point out these matters. Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. Nevertheless, we do very much look forward to welcoming you back soon. Best wishes, JS Can Picafort

Dear Guest, thank you for sharing your impressions with the Expedia community about your stay at our JS Hotel. We are pleased you enjoyed the hotel's location, right on the seafront, overlooking the Mediterranean.However, we do regret not having met your overall expectations, specifically the hotel´s staff. We are very happy to employ staff from many different nationalities, which is very positive, since this allows us to communicate with all our guests.We are very surprised by your comment, that our reception staff did not know any English, because all of our employees speak this universal language. Next time, please report any issue to our management. We could have offered you another room in order to make you more comfortable. We are truly sorry for any inconvenience you have had. Yours sincerely, JS Can Picafort

Liebe Sabrina,bei Kommentaren wie den Ihrigen geht unser Herz auf. Es freut uns ungemein, dass sich unsere Gäste bei uns so wohlfühlen, dass sie gern wieder kommen. Sie waren nun schon zwei Mal bei uns zu Gast.Ein schöneres Kompliment für unsere Leistung kann es nicht geben. Dankeschön!Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen GrüßenIhr JS Hotels Team

Dear Per-Anders,first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood.Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Thank you for taking the time to share your experience with us.Kind regards, JS Hotels Team

Lieber Gast,vielen Dank für die freundliche Bewertung Ihres Aufenthaltes in unserem Hotel.Wie Sie bereits erwähnen, haben wir eine fantastische Lage, nur wenige Meter vom Strand entfernt! Darüber hinaus arbeiten alle unsere Mitarbeiter jeden Tag daran, unseren Gästen einen freundlichen und professionellen Service zu bieten.Es tut uns leid, dass die Vielfalt unserer Restaurantküche Ihre Erwartungen nicht erfüllt hat. Wir verpflichten uns, weiterhin unser Bestes zu geben, um unsere Gäste mit internationalen Gerichten für jeden Geschmack zu verwöhnen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr JS Hotels Team

Liebe Sabrina, herzlichen Dank für Ihre so positive Bewertung! Toll, dass Sie Ihren Aufenthalt in so angenehmer Erinnerung haben und uns in allen Bereichen freundlich bewerten. Schön auch zu lesen, dass unser Frühstück Sie in Qualität und Vielfalt angenehm überrascht hat. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und dass Sie rundum zufrieden waren. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca! Ihr JS Hotels Team

Liebe Marion, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Wir arbeiten täglich daran einen hochwertigen Service zu bieten, damit sich unsere Gäste ganz wie zu Hause fühlen. Bitte seien Sie versichert, dass wir Ihren freundlichen Kommentar an unser gesamtes Team weiterleiten. Wir bedauern jedoch sehr, dass das Buffet nicht Ihren Wünschen entsprach. Wir erhalten in der Regel positive Kommentare von unseren Gästen und viele betonen die Qualität und Vielfalt. Jeden Tag bietet die Speisekarte Neuigkeiten und wir versuchen, dass die Auswahl ausgewogen ist und den anspruchsvollen Geschmack aller unserer Gäste erfüllt. Schade, dass wir Ihren Geschmack dieses Mal nicht getroffen haben. Wir hoffen, Sie recht bald wieder bei uns begrüßen zu dürfen. Mit sonnigen Grüßen, das gesamte JS Hotels Team

Lieber Gast, zuerst einmal möchten wir uns bei Ihnen dafür bedanken, dass Sie unser Hotel für Ihren Urlaub ausgesucht haben, sowie für die Zeit, die Sie sich genommen haben, um Ihre positiven Kommentare, die sehr hilfreich für andere Benutzer von Expedia sind, zu veröffentlichen. Es freut uns sehr zu erfahren, dass Sie einen wunderschönen und erholsamen Urlaub in unserem Hotel verbracht haben. Wir würden uns freuen, Sie bald wieder auf Mallorca begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Das gesamte JS Hotels Team

Lieber Gast! Herzlichen Dank für Ihre netten Worte! Es freut uns sehr zu hören, dass Sie sich bei uns wohlgefühlt haben und dass Sie rundum zufrieden waren. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca! JS Hotels Team

Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Es freut uns sehr, dass wir Sie vor allem mit unserer herrlich zentralen und doch auch strandnahen Lage überzeugen konnten. Wir würden uns sehr freuen, Sie bald wieder auf Mallorca begrüßen zu dürfen und wünschen Ihnen bis dahin alles Gute. Ihr JS Hotels Team

Dear Diana, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. We are very happy to read that you felt at ease and that you enjoyed our JS Hotel. This is really one of the things that we try to achieve. Also, we are very happy to know that the diversity of our breakfast buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose aim is to fully satisfy our guests with their culinary delights. Your review really helps to motivate the entire team and will help other holidaymakers to make an informed choice as to their accommodation on Mallorca. With best wishes, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. Thank you for taking the time to review your stay with us. You're absolutely right! We have a great team here that works daily to offer everyone who visits us a unique and personalized friendly service. However, we are very sorry to read that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Kind regards, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. We are glad to know that you have chosen one of our JS hotels to enjoy the wonderful island of Mallorca. The location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, JS Hotels Team

Dear Guest, first of all, we apologize for not answering in your language. We very much appreciate you taking the time to provide us with such detailed feedback about your stay. We are very sorry that you had inconveniences and we apologize for that. Please be assured that this is not the standard of our hotel. If we have an overbooking, we always try to accommodate our guests in a higher room category. Please note that your concerns have been passed on to our management. Sincerely yours, JS Hotels Team

Dear Thomas, thank you very much for taking the time to tell us about your stay at our Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are already very much looking forward to your next visit with us. Thank you very much! JS Hotels.Team

Estimado huésped, En primer lugar, queremos agradecerle el tiempo dedicado a compartir su experiencia, ya que para nosotros, tanto los comentarios positivos como los negativos son una herramienta fundamental de nuestro día a día. Estamos encantados de que haya podido disfrutar de nuestra gran ubicación. Somos muy privilegiados de poder contar con una inmejorable ubicación en la playa de Can Picafort, y nuestros clientes disfrutan de maravillosas vistas al mar. Por otro lado, lamentamos que la ubicación de nuestra piscina no fuera de su agrado. Nuestras instalaciones están pensadas y diseñadas para la mayor comodidad posible de nuestros clientes. También sentimos que la gran variedad de personal no fuera de su agrado. Intentamos contentar a la diversidad de nacionalidades con las cuales contamos en nuestro hotel ofreciéndoles un servicio completo y de calidad en su propio idioma. Sentimos que no disfrutara de su estancia plenamente. Cordialmente, todo el equipo de JS Hotels.

Dear Marek, first of all, we apologize for not answering in your language. We very much appreciate you taking the time to provide us with such detailed feedback about your stay. It is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. Please, do not hesitate to communicate any issue to our reception team during your stay. Our team goal is to provide solutions to our customers in order to offer them a very pleasant stay. Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are sorry that it wasn´t to your liking. Kind regards, JS Hotels Team

Liebe Fabienne, wir freuen uns sehr, dass Sie in unserem Hotel ein paar schöne Tage der Ruhe und Entspannung genießen konnten. Wir bedanken uns auch für Ihre freundlichen Kommentare zu unserem Service und unseren Mitarbeitern, die täglich daran arbeiten, einen persönlichen und professionellen Service für alle unsere Gäste zu leisten. Wir hoffen, Sie recht bald wieder bei uns oder in einem anderen JS Hotel willkommen zu heißen. Es war uns ein Vergnügen, Sie bei uns verwöhnen zu dürfen. Sonnige Grüße, Ihr JS Hotels Team

Dear Stefan, thank you for sharing your experience from your recent stay with us at the JS Hotel. The location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We are also happy to read that you point out the well-kept and clean condition of our establishment. We invest a lot of effort and time in cleaning and maintaining our rooms and community facilities. We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. Best regards, JS Hotels Team

Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. We are pleased that you had a wonderful stay with us to which you found the views fabulous. It was our pleasure to have you as our guest. Sunny regards, JS Hotels Team

Lieber Gast! Herzlichen Dank für Ihre netten Worte! Es freut uns sehr zu hören, dass Sie sich bei uns wohlgefühlt haben und dass Sie rundum zufrieden waren. Wie Sie schon erwähnt haben, ist die sehr gute Lage unseres Hotels genau das Richtige für unsere Besucher, die das Mittelmeer, den weißen Sand und das schöne Wetter zum Baden und Spazierengehen genießen wollen. Wir hoffen, Sie beehren uns bald wieder! Mit sonnigen Grüßen von Mallorca! Das gesamte JS Hotels Team

Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Die Lage unseres Hotels ist einfach wunderbar, da der Strand ganz in der Nähe ist und auch zahlreiche Restaurants und Bars nicht zu weit weg sind. Outdoor-Aktivitäten sind ebenfalls in unmittelbarer Nähe. Die Lage ist perfekt und bietet etwas für jeden Geschmack. Es stimmt, das Hotel ist von der Einrichtung nicht mehr das Neuste, aber sauber, gemütlich und zweckmäßig, und wir bieten unseren Gästen ein sehr gutes Preis –Leistungsverhältnis. Wer kein Luxushotel erwartet, kann sehr schöne Tage bei uns verbringen. Ihren Hinweis zu den Speisen haben wir notiert. Manchmal ist es schwierig, Gästen verschiedener Nationalitäten und deren kulinarischen Vorlieben gerecht zu werden, wir werden es jedoch weiterhin versuchen und hart daran arbeiten, damit allen Gästen Genüge getan wird. Wir hoffen, Sie geben uns die Gelegenheit, Sie nochmals als Gast begrüßen zu dürfen und schicken Ihnen sonnige Grüße. Das gesamte JS Hotels Team

Sehr geehrter Gast, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben Ihren Aufenthalt in unserem Hotel zu bewerten. Es freut uns sehr, dass wir Sie vor allem mit unserer tollen Lage überzeugen konnten. Es ist jedoch enttäuschend zu lesen, dass Sie mit Ihrem Zimmer nicht zufrieden waren und sehr schade, dass Sie nicht gefragt haben, ob es noch ein Zimmer in dieser Kategorie gab, als Sie bei uns waren, denn die Zimmer variieren in Form, Größe und Dekor. Sollten Sie uns wieder einmal besuchen, kommen Sie bitte während Ihres Aufenthaltes mit sämtlichen Anliegen auf uns zu, denn nichts liegt uns mehr am Herzen, als dass Sie einen erholsamen und wohltuenden Urlaub bei uns verbringen. Sonnige Grüße, das gesamte Team von JS Hotels