Get an overview of this hotelFamily-friendly hotel with marina and full-service spa

Popular property highlights

Breakfast included
Restaurant
Indoor pool
Outdoor pool
Business center

Location

This family-friendly Cala Ratjada hotel is located near the beach, within 1 mi (2 km) of Cala Ratjada Port and Sa Torre Cega. Cala Agulla Beach and l'Olla are also within 2 mi (3 km).

Hotel Features

This hotel features a marina, a full-service spa, and a restaurant. Buffet breakfast is free. Additionally, an indoor pool, an outdoor pool, and a health club are onsite.

Room Amenities

All 153 rooms offer WiFi, balconies, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Serrano Palace features a marina and an indoor pool. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and a meeting room. 2 meeting rooms are available. This luxury hotel also offers an outdoor pool, a children's pool, and a health club. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and an area shuttle. Parking is available onsite for a surcharge.

  • Library 
  • Bar/lounge 
  • Babysitting or childcare 
  • Elevator/lift 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Turkish bath/Hammam 
  • Business center 
  • Porter/bellhop 
  • Restaurant 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Number of meeting rooms - 2 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • Concierge services 
  • Shopping on site 
  • Total number of rooms - 153 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Barbecue grill(s) 
  • Full-service spa 
  • Marina on site 
  • Spa treatment room(s) 
  • Conference space 
  • Free breakfast 
  • Coffee shop or café 
  • Steam room 
  • Sauna 
  • WiFi (surcharge) 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Children's pool 
  • Spa services on site 
  • Area shuttle (surcharge) 
  • Free parking nearby 
  • Laundry facilities 
  • Spa tub 
  • Television in common areas 
  • Arcade/game room 
  • Garden 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Indoor pool  
  • Children's pool  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( EUR 5 per day )

Available in some public areas: Wireless internet access ( EUR 5 per day )

Parking

Self parking (surcharge), Valet parking (surcharge), Free parking nearby

Room Amenities

  • Premium bedding 
  • Balcony 
  • Blackout drapes/curtains 
  • Air conditioning 
  • Minibar 
  • Daily housekeeping 
  • Designer toiletries 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room childcare (surcharge) 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Flat-panel TV 
  • WiFi (surcharge) 
  • In-room massage available 
  • In-room climate control (air conditioning) 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.

Hotel Serrano Palace has a restaurant on site.

24-hour room service is available.

Nearby Things to Do

A marina and a health club are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby 
  • Golfing nearby 
  • Snorkeling nearby 
  • Hiking/biking trails on site 
  • Surfing/boogie boarding nearby 
  • Windsurfing nearby 
  • Mountain biking on site 
  • Bicycle rentals on site 
  • Golf lessons available nearby 
  • Sailing nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • Up to 5 kg

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Pets allowed (no fees)
Please note that this property has a dress code that requires long pants in the restaurant during dinner hours. For more details, please contact the office using the information on the reservation confirmation received after booking.
This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: EUR 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • Airport shuttle fee: EUR 15-100 per person (one way)
  • Self parking fee: EUR 10 per day
  • Valet parking fee: EUR 10 per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Serrano Palace
  • Hotel Serrano Palace Cala Ratjada
  • Serrano Palace
  • Serrano Palace Cala Ratjada
  • Serrano Palace Hotel
  • Hotel Serrano Palace Cala Ratjada, Majorca, Spain
  • Hotel Serrano Palace Cala Ratjada Majorca Spain

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.


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