Ratings based on 24 Verified Reviews

4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Northern Ireland

Brilliant adults only hotel

Posted Jun 27, 2016
Pros: We loved the views and the warmth of the staff
Cons: The food could be warmer and free Wi-Fi would be appreciated.
Location: Porto Colom is a quiet resort but there are buses available to take you to other resorts. There is tennis courts 2 pools, one with lanes and a gym.
My mum and I went for a few days in June and we had a lovely relaxing time. The views from the hotel are stunning and there is a lovely tranquillity about the place. There are bus stops nearby which take you to other resorts, which was very handy. The food is good, although sometimes it was not that warm. All the staff are very pleasant and always greet you warmly.
Comment from Hotel Management
Jul 2, 2016 by María, Hotel Management
Dear Guest, what a kind review – thank you so much! We are so pleased you and your mum found the staff friendly and enjoyed the views and tranquility of our Hotelt. We want to ensure all our guests are looked after from start to finish and our friendly team are always on hand to assist with anything you may need! We took note of your suggestion regarding the food and WIFI. We thank you for this helpful feedback and hope to welcome you and your mum back sometime in the future. Yours sincerely, JS Cape Colom Team
5 out of 5
Recommended
for Everyone
by A verified traveler from ln

Quite get away from it all.

Posted Jun 13, 2016
Great.good over all.Antonio and staff excellent service.
Comment from Hotel Management
Jun 13, 2016 by María, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel on Majorca. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your lovely comments about the great service will be shared with the staff -especially with Antonio- in order to motivate them to always deliver the best to our guests. We look forward to welcoming you back in the not too distant future. Sincerely yours and with sunny regards, JS Cape Colom Team
5 out of 5
by Elaine

This traveler left a rating score only Posted Jul 28, 2015 on Hotels
5 out of 5
by Ioana-Gabriela from Canada

Nice experience!

Posted Jun 10, 2015 on Hotels
We enjoyed a 4-day stay, with double room & breakfast.
Comment from Hotel Management
Jun 11, 2015 by Maria, Hotel Management
Dear guest, Thank you very much for having chosen our JS Cape Colom during your days in Mallorca. We are pleased to read you had a nice experience with us. We are really pleased that your stay was satisfactory and we hope to be able to welcome you back here soon. With very best regards from all the team here, JS Cape Colom Hotel.
3 out of 5
by John from London, UK

Nice place but a bit dissapointing.

Posted Aug 11, 2013
Pros: The grounds and pools are lovely and the lane pool is big.
Cons: The drinks - vended cocktails, cheap warm wine and bad beer.
Location: The location is great - get a tourist map as some of the restaurants and bars are hard to find.
First of all, I have no issues with it but this hotel is predominantly German which may disappoint some people. I find them great. The staff were on the whole unfriendly and made no attempt to make the stay special. The food was fine but the drinks were economy range - cocktails are made in a vending machine, the white wine was warm some days and they don't do a nice pint. The rooms are a bit tired and the blankets smelt old. On the whole the place needs a bit of a revamp internally. The grounds and pools on the other hand are great and the location overlooking the sea is lovely. If you venture out at night, there are great restaurants and cocktail bars - get a local map. On the whole I had a lovely time but the hotel internally, the staff and the all-inclusive drinks could do better.
3 out of 5
Recommended
for Couples
by shukry

Great views of the sea

Posted May 2, 2013 on Orbitz
We arrived on rainy day and were greeted by a friendly staff. We took to offer to upgrade our room to the sea side and it proved to be one of the best decisions ever! The hotel is located at the edge of a cliff with amazing views of the sea. The only sounds we heard during our five days stay were the waves breaking on the rocks. The hotel itself has a gym and spa at the top floor, surrounded by glass walls - the incredible 360 degree views motivated us to exercise more. The rooms are simple and clean and the food is ok. The staff is very helpful and friendly. The location is right between the harbour and the sandy beach of the village. We would defiantly go back.
3 out of 5
Recommended
for Couples
by A verified traveler

Tolle ruhige Lage

Posted Jun 9, 2017
Pros: Herrliche Lage - Ruhe -no kids
Cons: Unbedingt neue Matratzen !! Durchhängend und Rückenschmerzen während aller Nächte !! Rauchverbot auf den Balkonen wäre wünschenswert.
Location: Tolle Lage Ausflüge insbesondere Nordosten und Ostküste sehr gut möglich
Schöner, preiswerter Urlaub, last minute gebucht. Fantastische Lage auf Felsplateau direkt am Meer. Aussenanlage mit kleinem Garten und zwei Pools schön. Restaurant all incl. in Buffetform wie gut geführte Kantine. Essen für drei Sterne o.k. Immer genug Liegen, Personal freundlich. Jedoch Betten sehr schlecht, Matratzen uralt und extrem durchhängend.(Rückenschmerzen vorprogrammiert) Zimmer einfach aber alles vorhanden was man braucht. Sauberkeit gut. Rauchen sollte auf den Balkonen verboten werden, sind nur durch kleine Mäuerchen getrennt und der Qualm zieht extrem in die Zimmer von den Nachbarn. Einige NR haben sich hierüber sehr beschwert, insbes. wenn man nachts die Türen offenlassen möchte. Insgesamt bis auf Betten waren wir zufrieden.
Comment from Hotel Management
Jun 15, 2017 by María, Hotel Management
Lieber Gast, wir möchten uns erst einmal bei Ihnen für Ihre begeisterte Meinung auf Holiday Check bedanken. Es ist uns immer eine Freude, Rückmeldungen von unseren Gästen zu erhalten, da diese uns helfen, die Präferenzen unserer Gäste näher kennenzulernen und so jeden Tag daran arbeiten zu können, ihre Erwartungen besser zu erfüllen. Wir haben Ihre Kommentare zum Rauchen und zu den Matratzen notiert. Jede Rückmeldung ist ein wertvoller Beitrag zu unserer Qualitätskontrolle und hilft uns, unsere Leistungen stets zu verbessern. Wir schätzen Ihren liebevollen Verweis auf unser freundliches Personal und den persönlichen Service. Wir machen unsere Arbeit gern und versuchen, dabei immer freundlich und zuvorkommend zu sein. Schön, wenn dies auch so von den Gästen wahrgenommen und kommuniziert wird. Mit freundlichem Gruß, JS Cape Colom
5 out of 5
Recommended
for Everyone
by A verified traveler

Séjour très agréable

Posted May 28, 2017
Hôtel très agréable et très propre , jardin spacieux et bien entretenu, avons passé 5 jours merveilleux , seul petit bémol le repas du soir en demi-pension pas assez varié, peu de dessert mais rapport qualité prix rien à redire....
Comment from Hotel Management
Jun 5, 2017 by María, Hotel Management
Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Thanky you also for the lovely pics. We look forward to welcoming you back in the near future. Best wishes, JS Cape Colom
3 out of 5
by A verified traveler

Smukke omgivelser, men dårligt køkken

Posted Sep 22, 2016 on Hotels
Dejligt hotel i stille omgivelser - men har store problemer med deres mad. Der bliver serveret buffet, men køkkenet kan slet, slet ikke følge med - skaber køer og u-hyggelig madkultur. Desuden var råvarerne ikke i orden og dårligt tilberedt - synd for den spanske madkultur.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Thank you for sharing your experience from your recent stay with us at our JS Hotel. We are very proud to know that you enjoyed our service and facilities and we will share your comments with all our staff because they motivate us to continue offering excellent service. Regarding the choice of food in our restaurant, our chefs make sure to offer a balanced and varied menu on a daily basis with selected ingredients of the highest quality. We are very sorry that it wasn´t to your liking. We are pleased that you enjoyed your overall stay with us, and hope to be able to welcome you back soon. Best wishes, JS Cape Colom
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2016
Pros: Posizione bellissima, esterni dell'hotel ricchi di optional (due piscine, ombrelloni e sdraio lungo mare, giardino con ombra, campi da tennis)
Cons: Frigorifero in camera, wi-fi gratuito e soprattutto parcheggio!
Location: Posizione bellissima, grazioso porticciolo sulla costa sud-est di Maiorca vicino alla riserva naturale di Mondragò
Abbiamo soggiornato per tre notti in questo bell'hotel e la nostra esperienza è stata globalmente molto positiva
Comment from Hotel Management
Sep 19, 2016 by Maria, Hotel Management
Dear Guest, first of all, we would like to apologize for not answering in your own language. We are replying in an international language so as to make ourselves understood. Your review serves as a great motivation for the team and will help other travellers make an informed choice as to their accommodation. Thank you! As you said, the location of our hotel is just wonderful as the beach is close by, and restaurants and bars are not too far away either. Outdoor activities are also in close proximity. It is just perfect and offers something for everyone’s taste. We are very happy that you enjoyed you stay with us. Regarding the Wifi, and fridge, please, on our website you will find all conditions for staying with us. We hope this was one of many great stays with us. Sunny regards, JS Cape Colom