Ratings based on 32 Verified Reviews

4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Sep 29, 2016
Pros: Staff on reception very attentive, buffet food good value for money
Cons: Towels in the bathroom were a let down, as rough and could be replaced with softer ones. Poolside towels should be provided free of charge.
Location: Short walk to the beach, and half hour walk to the port
Short walk to the beach, and half hour walk to the port
Comment from Hotel Management
Sep 30, 2016 by María, Hotel Management
Dear Guest, we very much appreciate you posting your thoughts here following your stay at our JS Hotel. We are ever so pleased that you enjoyed the location of our hotel. Indeed, its close proximity to the beach is just ideal. We would also like to thank you for your kind feedback regarding our team. They are truly dedicated to ensuring guest satisfaction and it shows that they enjoy their work. With regard to the towels, we took notice of your comment. Please be informed that you can find all conditions for staying at our Hotel (pool towels) on our website. However, we do hope this was one of many great stays with us, and are looking forward to welcoming you back. Sunny wishes, JS Sol de Alcudia
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern, airy and bright hotel in a great location

Posted Sep 25, 2016
Great location close to beach, fab food at breakfast and dinner, very friendly staff.
Comment from Hotel Management
Sep 27, 2016 by María, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. It gives us great pleasure to learn that you have enjoyed our JS Hotel experience with highlights including the prime location of the hotel, the varied food offer and the friendly service delivered by our proud service ambassadors. We hope this was one of many great stays with us. Sunny regards, JS Sol de Alcudia
5 out of 5
Recommended
for Everyone
by A verified traveler from Kent, uk

Lovely modern hotel close to shops and bars

Posted Sep 13, 2016
As a single traveller I was nervous of staying somewhere on my own. This hotel was friendly and close by to all the amenities. The beach was less than 5 mins away, supermarket across the road and shops and bars less than a minute away. The pool was always quiet and always able to get a sunbed no mater what time of day it was. Breakfast was lovely, I ate out most of the time so only tried the evening meal once which was fine for a buffet style menu. The hotel kindly arranged trips for me with no fuss. All in all a fantastic hotel.
Comment from Hotel Management
Sep 18, 2016 by María, Hotel Management
Dear Guest, it is great to read your review following your recent stay with us. We are delighted that you had an enjoyable stay at our hotel. It is such a boost to morale to all, when we receive such positive feedback like yours. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. We hope this was one of many great stays with us. Best wishes from the entire JS Sol de Alcudia Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday in Alcudia

Posted Aug 22, 2016
I'm still extremely upset I had an issue with transportation from Hotel to Airport that made me feel worried during my holiday. None Expedia or Viajes Urbes assumed the mistake and kept saying it was each other. I had to pay an extra shuttle ride , via Viajes Urbis. I should get the refund for that , at least, because the stress I had is something I would never wish to someone to experience when in holiday. I'm still waiting the case to be closed. Trip Advisor review is coming soon!
Comment from Hotel Management
Aug 26, 2016 by the team of the JS Hotel Sol de Alcudia, Hotel Management
Dear guest, we are sorry to know that you could not enjoy your holiday to the fullest as you did have an issue with your agency. We do hope that it gets solved soon and wish to welcome you again soon to our hotel. All the best from the whole team of the JS Hotel Sol de Alcudia
4 out of 5
Recommended
for Everyone
by A verified traveler from J

Short family holiday july

Posted Jul 27, 2016
Family friendly, clean, good hotel in alcudia majorca. Short walk from the beach.
Comment from Hotel Management
Aug 5, 2016 by María, Hotel Management
Dear Guest, thank you for staying at our JS Hotel on your trip to Majorca, and for taking the time to share your kind review with us. It gives us great pleasure to learn that you have enjoyed our JS Hotel experience with highlights, including the prime location of the hotel and our friendly and efficient service. We hope this was one of many great stays as it would be our pleasure to welcome you and your family back in the near future. Yours, JS Sol de Alcudia Team
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Sad to leave

Posted Jul 25, 2016
Pros: Clean friendly staff always willing to help will definitely be returning
Cons: No stay as you are please.
Location: Beach 5mins walk and plenty of bars and places to eat if needed.
well what can I say lovely hotel and will be telling my family and friends to go and stay.
Comment from Hotel Management
Jul 26, 2016 by María, Hotel Management
Dear Guest, wonderful to hear you had an excellent stay with us! Thank you so much for your lovely comments on the service.Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about their excellent service will be shared with the entire team in order to motivate them to always deliver the best to our guests. Thank you for taking the time to share your experience and for recommending us. All the best, JS Sol de Alcudia
5 out of 5
Recommended
for Everyone
by A verified traveler from Brighton, England

Nice modern hotel. Very convenient location

Posted Jun 19, 2016
Good hotel. Friendly staff. Nice clean modern room. Free wifi. Nice breakfast. Convenient for beach, restaurant and bars. The policy of not being able to reserve a sunbed by the pool was useful as it meant not having to get up too early, there was still beds available at 1030-11.
Comment from Hotel Management
Jun 20, 2016 by María, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel on Majorca. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about our friendly staff will be shared with the whole team. It is such a boost to morale to all, when we receive such positive feedback like yours. Also, it´s great to read that you enjoyed the sunbeds with no issues and our great and free WIFI signal.. We look forward to welcoming you back to JS Sol de Alcudia Hotel in the not too distant future. Best regards, JS Sol de Alcudia Team
4 out of 5
Recommended
for Everyone
by A verified traveler from malaga

situated centrally for all amenaties.

Posted Jun 17, 2016
Pros: it was goodfor all groups of prople
Cons: nothing
Location: it is central for shops and beach
I found thr staff very helpful and friendly. any questions were answered cheerfully.
Comment from Hotel Management
Jun 18, 2016 by María, Hotel Management
Dear Guest, thank you very much for taking the time to tell us about your stay at our JS Hotel on Majorca. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. Our aim is to provide our guests with memorable experiences and we are delighted to learn that we were able to leave a positive impression. Please be assured that your comments about our cheerful and friendly staff will be shared with the whole team. It is such a boost to morale to all, when we receive such positive feedback like yours. Also, it´s great to read that you enjoyed the atmosphere and the mix of people who come to have a relaxing holiday with us. We look forward to welcoming you back to JS Sol de Alcudia Hotel in the not too distant future. Sunny regards, JS Sol de Alcudia Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value but...

Posted Sep 29, 2015
Good service, good food, good facilities but it is still a Med hotel and the other guests have different ideas of acceptable noise so make sure take ear plugs
Comment from Hotel Management
Oct 2, 2015 by Maria, Hotel Management
Dear Guest, thank you for your kind review and recommendations after your recent stay with us. We very much appreciate your comments on the food and facilities. Indeed, as you said, people are all very different and have different ideas. Sorry, for any inconvenience.Best regards, JS Sol de Acudia
4 out of 5
Recommended
for Everyone
by A verified traveler from Edinburgh

Central hotel to beach and shops.

Posted Aug 12, 2015
Hotel looks nice from reception and entertainment area. Room let it down very dated air con very poor. Had to sleep at night with patio doors open it was so hot without good air con. Could have done with tea and coffee facility in the room.
Comment from Hotel Management
Aug 16, 2015 by Hotel Sol de Alcudia Team, Hotel Management
Dear Guest, Thank you for your feedback, we really do appreciate you sending in your review. We are very proud of our Hotel and the Team that work here so it is a pleasure to receive such positive feedback from our guests. We work very hard to ensure our guests have a wonderful time here and I am pleased that you too have enjoyed your experience with us. We are very sorry that you found that the air conditioning is not up to date. Thank you very much for letting us know, as so we can improve on this point. Best wishes, The whole JS Hotel Sol de Alcudia Team