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Reviews of Hotel y Apartamentos DES PUIG

3.5 out of 5
Hotel y Apartamentos DES PUIG
Carrer d'es Puig, 4, Deià, Mallorca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 105 reviews" "
Rating 8 - Good. 29 out of 105 reviews" "
Rating 6 - Okay. 4 out of 105 reviews" "
Rating 4 - Poor. 3 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Petrus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The junior suit on the second floor has a very nice balcony looking over the quiet town to the impressive rocks
Stayed 3 nights in Apr 2024

10/10 Excellent

Sonia, Lexington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a small, quiet town up in the mountains with beautiful views. Breakfast was delicious, they even gave us gluten free bread. I would definitely recommend this hotel. Driving is tight because the roads are old and narrow. Once you check-in they will send you to their private parking area but finding a place to park in the meantime what challenging.
Stayed 1 night in Nov 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful stylish property. Excellent staff. 2 beautiful small pools. Lovely breakfast. We have stayed here many times & hope to return. Lucien is the best hotel manager that we have ever met on our travels.
Stayed 4 nights in Sep 2023

10/10 Excellent

Louise

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Charming hotel/ apartment in the heart of beautiful Deia. The location is fantastic
Stayed 7 nights in Aug 2023

8/10 Good

Elizabeth

Delightful small hotel with pool and views
Stayed 3 nights in Jun 2023

10/10 Excellent

Adham Bandar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Karen

Stayed 5 nights in Apr 2023
Response from lucian on May 31, 2023
GRACIAS,

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from lucian on May 31, 2023
gracias,

4/10 Poor

Anna

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Irina and Lucian are great but the rest of their staff is super unfriendly and condescending in a way. Cleaning staff is extremely loud in the morning and when our toilet stopped working refused to let us go outside to an outdoor bathroom and we had to wait till morning after for the manager to get it fixed; also be ready to be asked questions if you want to go to the pool pass 8pm. Overall a beautiful property that needs more love and attention from the staff.
Stayed 3 nights in Oct 2022

2/10 Terrible

Adriana, Berkeley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location perched a top of spectacular Deia. The hotel itself is nice and most of the staff is also very nice. Their apartments nearby, on the other hand, are insipid and pretty far from the hotel. It was disappointing. No water, coffee, or tea amenities. Breakfast at hotel a block down the street for 12euros per person. No basic spices in the kitchen. No washing machine detergent, no iron or ironing board. Bed and pillow hard and incredibly uncomfortable. The window shades in living room were broken and unable to raise so we could not get a view of the beautiful scenery. Poor lighting in spartan living room at night. Worst of all, the water heater stopped working and we had freezing cold showers for two days. Staff was responsive but unable to fix. When checking out, we asked if we could get some discount for the inconvenience and it was denied and the manager in duty didn’t seem to care very much. At check out he closed by saying “thanks for staying with us and I hope to see you again” - I don’t think so!
Stayed 2 nights in Oct 2022

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing mountain views, the perfect spot to bliss out by the 2 pools and honesty bar. Everything is a stone's throw away. The staff will organise taxi services, exceptionally clean albeit a little outdated - but the views and excellent breakfast makes up for this
Stayed 4 nights in Sep 2022

8/10 Good

Olivia

Stayed 2 nights in Aug 2022

10/10 Excellent

Aine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and I stayed here for 2 nights in the junior suite. We usually like to use accommodation as a base to explore, but we loved the calm vibe of the hotel so much that we stayed by the pool, or on our balcony for most of the day. The view of the mountains was stunning! The staff were so welcoming and helpful. The breakfast has great variety, and all the facilities were very clean. We will definitely be back to this haven. I couldn’t recommend it enough.
Stayed 2 nights in Jul 2022

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

DARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, centrally located apartment
A lovely, newly furnished apartment with one double room and a twin room. Good strong shower. Well equipped kitchen with dishwasher and large washing machine, small fridge with a freezer compartment. Small balcony, although shame it was too small for chairs. Use of hotel medium sized pool. Centrally located. Range of restaurants within a short walk.
Stayed 2 nights in Oct 2021

10/10 Excellent

Emma

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous little hotel - a real gem
Stayed 6 nights in Sep 2021

8/10 Good

Emilia, Alpharetta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2021

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
It was brilliant. Everything about the hotel surpassed expectations - the breakfast, staff and facilities were all great and the view from the pool is spectacular.
Stayed 5 nights in Aug 2021

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely little place in the beautiful village of Deia. Centrally located close to various restaurants. Authentic but nice modern touches. We had the privilege of the hotel being very quiet due to travel restrictions and it was perfect.
Stayed 2 nights in Jun 2021

10/10 Excellent

Kristopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant!
It is a truly magical place. We stayed in the apartment annex, which was clean and had a lovely view, but would opt for the main hotel next time. It is a beautiful property in a enchanting setting.
Stayed 2 nights in Aug 2019
Response from Adelina on Sep 3, 2019
Dear Kristopher, thank you very much for your visit and we are looking forward to see you next time.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views over the mountains, staff were friendly and honesty bar was a nice touch
Stayed 1 night in Aug 2019
Response from Adelina on Sep 3, 2019
Thank you very much for your visit! We are looking forward to see you next time.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful time in Deia with my wife
My wife and I were looking for a place in Deia with all the amenities without the large price tag. Des Puig delivered! With a beautiful pool, delicious breakfast spread, and perfect location, we were able to do everything we wanted to do! 25 min walk down to Cala Deia, 5 min walk to some of the best restaurants and views everywhere you turn. Can’t wait to come back!
View from our room
Stayed 2 nights in Aug 2019
Response from Adelina on Aug 26, 2019
Dear Martin, thank you very much for your visit and we look forward to see you next time!!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the hill in Deià. Well run, stylish & friendly. Great to relax by the pools enjoying the incredible views. We stayed in an apartment, which was a perfect option for us as a family of four, and it was very handy to be able to do some self-catering.
Stayed 8 nights in Aug 2019
Response from Adelina on Aug 26, 2019
Thank you very much ! Looking forward to see your family and you next time!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deia magic
Pure perfection in Deia! Location is divine with breathtaking views! Absolutely a favorite in Deia!
Stayed 1 night in Aug 2019
Response from Adelina on Aug 26, 2019
Thank you very much for your visit!

10/10 Excellent

Laura, Denver Colorado

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received confirmation messages very nice instructions it was immaculate ...elegant and in mint condition ...very friendly ...I highly recommend...I knew Expedia would have the best ! It is across the street from a hotel that is 900€ a night ...safe neighborhood...bus stop.. Quick walk to all the shops and restaurants.
Stayed 3 nights in Jun 2019
Response from Adelina on Aug 10, 2019
Thank you very Laura very much for your staying! We are looking forward to see next time!

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent little hotel in a brilliant position, close to the centre of Deia. Very friendly and helpful welcome and nothing was too much trouble. The facilities are simple and the whole hotel is beautifully clean. The only thing we didn't like were the sunbeds! A bit old an creaky, not very comfortable!
Stayed 3 nights in Jun 2019
Response from Adelina on Aug 10, 2019
Thank you very much for your staying! It was our pleasure have you here. Looking forward to see you next time!

10/10 Excellent

ditawat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Adelina on Jun 9, 2019
Thank you for the staying and we are looking forward to see you next time!

10/10 Excellent

Jolon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
The location is ideal for Deia and the atmosphere of the hotel is very warm & relaxed. Thr staff are lovely and it’s more the feeling of visiting a family home than hotel which is so great you can relax there. We enjoyed our time very much and would stay again.
Stayed 3 nights in Sep 2018
Response from LUCIAN on Sep 26, 2018
Dear client , Thank you for your visit and is our pleasure to see you every year in our hotel . Regards, Lucian

10/10 Excellent

NickRoberts, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
This is a great wee hotel tucked away in a lovely village. Staff are very friendly and the rooms are spacious clean and very comfortable. At the end of your stay you really feel you have had great value for your money. I have stayed in top 5 star hotels which have not come close to this experience. Well done and I will definitely be recommending this little jewel to others.
Stayed 3 nights in Aug 2018
Response from LUCIAN on Apr 30, 2019
Dear client , THANK YOU , FOR YOUR NICE WORDS !!!! REGARDS, LUCIAN

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Adelina on Dec 9, 2018
Thank you very much! Looking forward to see you next time!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple of facilities in the description weren't available, such as double sofa bed and light snacks available at lunch time. Apart from that; very good.
Stayed 7 nights in Jun 2018
Response from Adelina on Jun 27, 2018
Dear client, thank you for your stay and we are looking forward to see you next time!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the apartments near the hotel. Couldn’t fault them. The hotel is in a great position and the grounds were excellent and very well maintained.
Stayed 3 nights in Jun 2018
Response from Adelina on Jun 27, 2018
Dear client, thank you very much for your stay and we are looking forward to see you next time!

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, Authentic & Close to Deia
Nice local majorcan style hotel, small only a few rooms, more like a shared house than a hotel, very informal and laid back feel. All the guests seemed to interact and want to make friends which is quite nice if you was a solo traveller. Continental breakfast, 5 minutes walk (steep hill) to and from the village, bus stops on main road which takes you either to Valldemossa or Soller. Church & Museam close by along with several other interesting historical places to visit. Gets very busy in the village in July & August so June is a lovely time to come. Will definitely be returning again. If I could make a couple of suggestions, it would be to have few more choice of drinks at the bar and comfier sunloungers, but other than that the room was pleasant and overall stay very quiet & relaxing.
Stayed 3 nights in Jun 2018
Response from Adelina on Jun 27, 2018
Dear Lee, thank you very much for your stay and suggestions. Looking forward to see you next time!

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but relaxing hotel. Very friendly and helpful staff. We will go back there again.
Stayed 7 nights in May 2018
Response from Adelina on Jun 5, 2018
Looking forward to see you next time! Thank you very much for your kind review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Nice hotel with fully equipped appartements. Very convenient for families. Right in he center of Deia.
Response from Adelina on Jun 5, 2018
Thank you for your visit and we looking forward to see you next time!

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Lovely hotel on one of the many steep streets in Deia. Very comfortable. Free parking a couple of hundred metres away just by the main road. Hotel full of character and nice garden. Unfortunately we had 2 days of rain, but free umbrellas were welcome. Would definitely recommend it. Deia is a beautiful village, go see see Robert Graves house and the Cala.
Response from Lucian on Apr 9, 2018
Dear client , Thank you very much for your visit here and we hope to see you again . Regards, Lucian

10/10 Excellent

Rachel, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the perfect location.
Really enjoyed our stay. The hotel is in walking distance to shops and restaurants. Great rooms and breakfast.
Stayed 2 nights in Jul 2017

10/10 Excellent

Helen, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous very unique hotel in gorgeous setting.
High on a hillside, we had a view of the pool and mountains from our deck and one of the sea from our window. The bathroom was incredibly luxurious and the bedroom gorgeous. The breakfast was amazing and the staff wonderful. The hotel is exceptional The town, Deia, is very special.

8/10 Good

Barry, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly staff and great buffet breakfast

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem
A wonderful buffet breakfast - it was off-season, so it would have been perfect if the same meal had been on offer in the evening as most of the local restaurants were only open at lunchtime.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel closed over Xmas
Booked apartment near hotel with access to hotel facilities but hotel closed over Xmas. Not told this until close to end of free cancellation period. So no hotel facilities during our stay but still had to pay full price. Spent too much time arranging and meeting staff who were based some distance away.

8/10 Good

Mundy Y

Liked: Cleanliness, property conditions & facilities, room comfort
Historic hotel in a great location
The hotel delivers on its promise - a simple, historic hotel at a reasonable price. The ambiance is lovely. Arrival was a bit interesting - but there is a sign on the main road pointing up. Easier to walk if you can than drive. I had a big bag so they let me park up there, otherwise they ask you to park on the road. There were only stairs to my room and no assistance with my big bag, and concierge service consisted of recommending one restaurant, which was fine but not the best in town. Breakfast was lovely and

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel
Lovely little hotel, very relaxing, very friendly and helpful staff, excellent breakfast buffet and stunning location. Plus two swimming pools!

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Annmarie, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Hotel located in a good position , hotel decor was lovely.

10/10 Excellent

Ken, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Deia
The hotel is in a unique position just below the church in Deia. We stayed for 4 nights and had a beautiful view of the mountains from our room. We liked the atmosphere of the hotel. The staff were very friendly and everything was immaculate. Breakfast was excellent. From the cove at Deia there is an excellent coastal path. We used local buses to explore other places. Would recommend.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful , quiet hotel
A traditional hotel in a mountainous, quiet, and beautiful location. The hotel is on the hill leading to Deia church from where there are fantastic views. Our room was spacious and very clean with a terrace overlooking the two swimming pools and the mountains. The staff are all very helpful and friendly. I thoroughly recommend this hotel