Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Reviews of Best Western Hotel Royal

4 out of 5
Best Western Hotel Royal
Norra Vallgatan 94, Malmö

Reviews

8.6

Excellent

Rating 10 - Excellent. 465 out of 1014 reviews" "
Rating 8 - Good. 390 out of 1014 reviews" "
Rating 6 - Okay. 105 out of 1014 reviews" "
Rating 4 - Poor. 34 out of 1014 reviews" "
Rating 2 - Terrible. 20 out of 1014 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was bigger than I expected, especially for being in the older section of the hotel. Breakfast in the morning had plenty of options. Hotel was also in a great location relative to the sights and public transit.

10/10 Excellent

Kenny Junior

Stayed 2 nights in Dec 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

P.B

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location , close to everything . Room is clean and cozy . Staff is frendly and helpful
Stayed 3 nights in Nov 2023

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were incredible. Super friendly and helpful. The breakfast was AMAZING, so good! Rooms were good size.
Stayed 1 night in Aug 2023

8/10 Good

peter

Liked: Cleanliness, staff & service
Rooms tiny. Breakfast best so far on trip. Wait staff very friendly and attentive.
Stayed 2 nights in Aug 2023

8/10 Good

JENS FISKER, Haslev

Liked: Cleanliness, staff & service
Fantastic front desk staff. Room was small and a bit dated. But recommended
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location and best breakfast buffet in a decade
Stayed 1 night in Jun 2023

10/10 Excellent

Dorota

Stayed 2 nights in Jun 2023

10/10 Excellent

Edward

Stayed 2 nights in May 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean but nothing special. The location is ideal -- close to everything, including the train station, park and downtown area. The staff were friendly and helpful. I absolutely loved the breakfast -- with a variety of choices and fresh bread every day.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I found this hotel to be very comfortable and quiet and the staff wee friendly and helpful. The breakfast was amazing! I would stay there again.
Stayed 1 night in May 2023

8/10 Good

Mary Anne

Liked: Staff & service, property conditions & facilities, room comfort
It’s an older hotel, but the bathroom was updated, though a bit small. The room was perfectly adequate, and in the morning, there was a very nice breakfast buffet. The personnel was very friendly and helpful.
Stayed 2 nights in May 2023

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Bartlomiej

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four days visiting family in Malmo and Lund
Cosy and comfortable property which ticked all our boxes. Only criticism was that the door to the bathroom/shower room did not close properly and there was no means of completely securing it.
Stayed 4 nights in Dec 2022

10/10 Excellent

Andrew, Newport Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and affordable.

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent property just two blocks from the central station. Amazing views of the canal. Breakfast buffet is plentiful and varied. Excellent quality for the price. Rooms are comfortable and modern.
Stayed 1 night in Oct 2022

8/10 Good

Antti

Liked: Cleanliness, staff & service
Excellent location for seeing Malmö
Excellent location at the north end of Old Town with the public transit center and many sights within short walking distance. Several great restaurants also close by. The downside of the location is that there may be some noise, especially if you have to keep the windows open at night, as there is no air conditioning. There was a fun fair near the hotel which made noise until 11 pm; this is not the hotel's fault but bear this in mind when travelling in the summer. Room was clean but in need of slight renovation, e.g. a ceiling panel wasn't properly fitted and the floors were a bit scuffed. Staff were friendly and the breakfast was great. We enjoyed eating breakfast outside in the courtyard!
Stayed 2 nights in Aug 2022

2/10 Terrible

Victor

Traveled with group, Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No air conditioning! So hot, reserved and paid for two days, got out after one and transferred! Cannot last a day more.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well-positioned, clean, breakfast v. tasty
Stayed 1 night in May 2022

10/10 Excellent

Lars

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Mats

Stayed 1 night in Apr 2022

8/10 Good

marja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious with a fantastic view over the water. Room felt slightly dated but had everything I needed and was comfortable. The member of staff on reception in the evening and morning was excellent, such a delight to be served by someone so clearly pleased to help.
Stayed 1 night in Apr 2022

10/10 Excellent

Sahin

Stayed 1 night in Apr 2022

10/10 Excellent

HASSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

David

Stayed 1 night in Mar 2022

10/10 Excellent

Alexis

Stayed 1 night in Feb 2022

6/10 Okay

Ishtar

Stayed 1 night in Feb 2022

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Western
Perfect location and service!
Stayed 1 night in Dec 2021

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good value stay. Excellent breakfast and cheerful, helpful service.
Stayed 4 nights in Oct 2021

8/10 Good

Afshin

Liked: Cleanliness, property conditions & facilities, room comfort
The WiFi system was poor almost no connection from room
Stayed 1 night in Oct 2021

8/10 Good

Hollene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked in very late and left relatively early. Room was very comfortable, breakfast was everything one could ask for, and staff was friendly and professional.
Stayed 1 night in Apr 2021

6/10 Okay

Amira

Liked: Staff & service, property conditions & facilities
Jag har fått rum med en liten fönster sen jag har bytt det ..det känns inte bra i början.
Stayed 1 night in Mar 2021

6/10 Okay

zaki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer care
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel that cares
Quick and welcoming check-in. Friendly, helpful, service-minded personnel. Very convenient location: in the old town and just a couple of minutes walk from the Central Train station. Rooms facing street have a nice view on the channel. Room is a decent size with practical furniture, including a small fridge, water boiler and complement tea and coffee from the hotel. One can also take coffee any time during the day in the reception area. Daily room cleaning! Good, nutritional breakfast which also include fried eggs, not just a usual egg stir. Hotel also serve evening meal. By the level of customer care the hotel definitely stand-out even from more fancy hotels.
Stayed 2 nights in Jan 2021

10/10 Excellent

magnus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay.
Had an amazing stay. Staff is always very helpful and accomodating every time I stay. Reception staff are A+.
Stayed 1 night in Jan 2021

10/10 Excellent

hayder baker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Jesper Bjørnbæk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveler

Stayed 1 night in Dec 2020

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of Malmö
The lokation is fantastic in the middle of Malmö. The room was comfortable with a cosy veiw into a backyard with a beautiful walnut tree below. Nice breakfast, with spicy juice shots and wonderful chef/cook who served everything you'd wish. Pleasant and helpful reception employees. It was a pity that the elevator was out of order, but it should be fixed as soon as possible. You were welcome to enjoy a cup of coffee, tea or hot chocolate when ever you wanted. The stay at this hotel gave me the possibility visiting my son, even though corona pandemic is a fact.
Stayed 2 nights in Nov 2020

2/10 Terrible

Kye

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020