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Funky, shabby chic property.
Disappointing experience at check-in: two rooms reserved, larger room given to single guest at lower rate than the room assigned the couple.
Lolly B
Stayed 1 night in Apr 2024
Response from xoxo MJ's on Apr 25, 2024
Dear Lolly,Thank you for your stay and great feedback. I'm sorry about the misunderstanding at check-in. I hope you got it all worked out. Next time, I'll make sure we get it right from the very first moment.
Great place to stay despite extremely loud music in the bar on Friday and Saturday nights until 1am. Our room was above the bar but luckily had good sound insulation so did not bother us as much as expected, just background beat.
Carol
Stayed 3 nights in Feb 2024
Response from Marielle, Guest Excellence Manager on Feb 15, 2024
Thank you for your stay Carol! Looking forward to have you back soon again.
It was just what we need to have a week in Malmo. There were a few things that were strange, but I won't say what that was here. It was a nice hotel.
KRIS
Stayed 6 nights in Aug 2023
Response from Marielle on Sep 13, 2023
Thank you so much for your stay with us! We are very happy you enyojed the stay and are looking forward to hear all of your feedback. We always strive to improve, and your feedback will be important for us to do so. See you soon again!
Excellent location to train station, restaurants, & shipping. Rooms very small and hallways too dark. Tough to find someone at the front desk in the evenings.
Rebecca
Stayed 3 nights in Aug 2023
Response from Marielle on Sep 13, 2023
Dear Rebecca,Thank you so much for your stay and your valuble feedback. We have five different room cathegories, where XS and S are the smallest ones however M, L and XL have a lot of space. I would love to help you find the most suitable room for you during your next stay.
Great staff, location, breakfast and vibe. Rooms are a little dated but beds and bath are fine. My only complaint is that trash collection every morning at 7AM was LOUD for my room, so ask if they have anything quieter.
Fantastic hotel, would stay again. The sauna is useless which is a shame. And the inability to control the air conditioning in the room is frustrating, especially during summer.
Robin
Stayed 3 nights in Jul 2023
Response from Marielle, Front Desk Manager on Jul 26, 2023
Thank you Robin! I'm so happy you had a great stay with us. The next time you stay with us, ask us in the reception and we will start the sauna for you. (We turn it off when no one is using it and it only takes about 30 minutes to heat it up).All the best,
4/10 Poor
Dale
Traveled with partner
Jul 2, 2023
Liked: Property conditions & facilities
Disliked: Staff & service
This is a attractive & quirky hotel but acknowledges itself as a party hotel that get lots & lots of complaints from guests about noise but management care to do nothing about it, they also care to do nothing about the loud foul mouth conversations between staff that could be heard by anyone in the bar/reception area. If you wish to have a pleasant and peaceful stay in Malmo do not stay at this hotel.
We were due to stay 2 nights but moved to another hotel on the 2nd night due the noise, hotel management ultimately accepted the unacceptable level of noise experienced by us as guests and facilitated a move to another hotel.
Dale
Stayed 2 nights in Jun 2023
Response from Marielle, Front Desk Manager on Jul 12, 2023
Dear Dale,Thank you for your visit at out hotel and thank you for taking your time to share your valuble feedback. MJ's is an oas filled with good company, music, food and drinks. We are proud to be a festive little house in the heart of Malmö city. However, we always want all of our visitors to feel at home when staying with us - I am truly sorry we did not succeed doing that for you this time. Still, I am glad we could help you with a good solution for you. That is important.Once again, thank you for sharing your feedback.Best regards,
Great boutique hotel . Excellent location and friendly helpful staff.
Andrew
Stayed 4 nights in Jun 2023
Response from Emma on Jun 21, 2023
Thank you so much for your kind words :)
2/10 Terrible
Philippe
Traveled with partner
May 28, 2023
Liked: Property conditions & facilities
Don't go to MJ's hotel if what you're looking for is a good night's sleep. The hotel itself is in a great location, nicely decorated but the soundproofing won't save you from the DJ's thumping bass blasting until 1am in the lobby and bar.
Not sure how often of an occurrence that is but the fact is that I had to wake up early the next day, I talked to the reception around 10pm and they said there was nothing they could do except give us earplugs, which did not shield me from the hotel room actually vibrating to the music.
Very disappointed, won't be visiting this location or any hotel from the ESS group any time soon. I understand people are allowed to have fun and party but it shouldn't be at other guests' expense.
Philippe
Stayed 1 night in May 2023
Response from Marielle, Front Desk Manager on Jul 12, 2023
Dear PhilippeThank you for your stay with us and for your important feedback. We value it a lot. We are proud to be an oasis where people meet over good food, drinks and enjoy our music. However, as you write, our wish is never to cause an unpleasant experience for any of our guests. I hope that when we get the chance to welcome you back, we can guide you the a room that fits your wishes. Please don't hesitate to contact us if there is anything we can do for you.
This was a very short stay. The hotel is fascinating and the decor truly amazing. The linen was soft and the bed gave us a really good dleep. The bathroom was great and had one of the best showers I have ever used! Plenty of bathroom products. Staff were so helpful and charming.
The hotel is only a short walk from the train station on the one side and the old cafe/bar/restaurants on the other. Highly recommend it.
Sjukt irriterande med hotel som inte har strykjärn utan enbart steamers och inga galgar eller garderober i rummet. AC var dessutom omöjlig att få ordning på.
Excellent hotel, very cosy and lovely interior, great breakfast buffet, free coffee/the after lunch, very kind, smiling staff, room elegant, cosy and very nice. Highly recommendable for at romantic stay.
Quirky & imaginative - but it should be at the price. Obviously a popular place for people to meet & greet, but with the result that hotel guests perhaps get squeezed-out?
The rooms were great as well as the service outside of the restaurant.
We only had breakfast in the restaurant and the system they have adopted for covid is less appealing. Breakfast elsewhere had been better.
A mushroom of mould growing in room 401 in the bathroom extractor fan. Shame that our room was above the road - so there was a lot of noise from the glass collection at around 2-4am. Would have been useful to have been told about that!
Our last stay was lovely - in the rooms that are towards the back and not on the road.
Breakfast is fantastic!
Great location Bit surprising to find reception in the Bar :-) , the hotels staff were so nice , also in the restaurant .
I forgot something in the room after having left but was kept in reception for a few days later - perfect .
I can recommend them highly
Excellent place....with really nice atmosphere! Really nice staff...from the restaurant to the front office...and house keeping. However if you get a room on floor 4...which I did...request a heater...because the aircon have problems to give you any heat at all. Also very few channels on the TV...but that is maybe good thing!