Ratings based on 140 Verified Reviews

4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by Wesley

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
3 out of 5
by A verified traveler from Malone, NY

Close to stores

Posted Dec 27, 2016
Check in was fine since it was prepaid. Suite on 3rd floor was OK, one of the beds was very uncomfortable. The elevator broke within an hour of arrival. We were switched to adjoining rooms on the first floor. After several trips up and down the stairs to move items for 5 people, we discovered the heat was broken in the kids room. Attempts were made to fix it to no avail. Took the kids to the pool, it's underheated.
5 out of 5
by A verified traveler

Nice and clean hotel

Posted Nov 28, 2016 on Hotels
It was a great experience.
5 out of 5
by A verified traveler

Perfect

Posted Oct 31, 2016 on Hotels
Excellent place
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2016 on Hotels
4 out of 5
by A verified traveler

Comfortable, restful stay

Posted Sep 30, 2016 on Hotels
Good comfortable hotel, had a restful sleep. Would help if the sign for the hotel, on the highway running through downtown Malone,was bigger, and posted higher, rather than almost on the ground, where we missed it. And evidently, things are not all that well coordinated with Garmin GPS, as it sent us to an address on Highway 11B, out on a country road by a field, rather than highway 11.
5 out of 5
by A verified traveler

Posted Sep 25, 2016 on Hotels
Hotel was really great. We stayed when visiting Clarkson University
5 out of 5
by A verified traveler

The rooms very clean and has a Quality of service

Posted Sep 6, 2016 on Hotels
I did really like the stay in this hotel thank for this hotel I loved so much
4 out of 5
by A verified traveler

only modern place in town

Posted Aug 17, 2016 on Hotels
Good business location. Adequate free breakfast, clean and well maintained.
4 out of 5
by Scott from Palmyra, NY

Great place to stay in Malone

Posted Jul 5, 2016 on Hotels
Clean room, clean hotel. Quick and easy check in/out.