Ratings based on 2,014 Verified Reviews

4.1 out of 5
89% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; close to airport; breakfast good

Posted Oct 21, 2017
Nice hotel; close to airport, breakfast varied & good; freely hosts
3 out of 5
by A verified traveler

Posted Oct 14, 2017
every thing good with room, breakfast could have been better
4 out of 5
by A verified traveler from Canada

Good location for an overnight stay.

Posted Oct 10, 2017
Pros: Close to the airport
Cons: Put a restaurant in the hotel.
Location: Not much to do in the area.
Great place staff very helpful. only draw back no restaurant in facility. But otherwise good exp.
5 out of 5
Recommended
for Everyone
by A verified traveler from usa

Convenient to airport and Milan

Posted Oct 4, 2017
Pros: Location and facilities
Cons: Upgraded ounces and dinner options
Location: The city of Milan with all its attractions.
Great breakfast and clean and modern facility. Easy transport service to airport terminal 1& 2. Informed staff with helpful information.
4 out of 5
Recommended
for Everyone
by A verified traveler from Asheville NC

Clean hotel near the airport

Posted Sep 29, 2017
Instructions for using the shuttle were very poor. Had a difficult time getting there from the airport. Air conditioning was turned off, room air was stale and warm. Only stayed one night. Flew out the next morning........
3 out of 5
by A verified traveler from MI

Hotel Adequate but location is Not

Posted Sep 28, 2017
Location: Terrible, nothing to do, no place to eat. Not their fault, however!
Staff was great, but you are in the middle of a small village with only one place to eat in the evening. It's a 10 min walk, few street lights, few sidewalks. It was pouring rain after we ate, we had no umbrella. Talked to wait staff & he contacted shared shuttle for us, shared with Crown Plaza. Still waited about 45 min for 5 min ride. Gathered 4 other guests in the same situation & filled the van. If you're going to eat at recommended & only restaurant, see of hotel will call in reservation or go when the open. Oh, and expect long wait if it's Sunday night, filled with local families with no alternative either.
3 out of 5
Recommended
for Everyone
by A verified traveler

Sufficient for a transit stay

Posted Sep 28, 2017
Pros: Convenient to the airport
Location: Nothing nearby
Staff at reception seemed a overworked. Not friendly but not rude. Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2017
Very helpful staff. Sent shuttle bus to collect us from airport even though we arrived after the last scheduled shuttle had departed. Quickly checked in, nice clean room. Will definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Very convenient hotel between Malpensa terminals

Posted Sep 25, 2017
Cons: Wifi was challenging. I had to stand in the hallway to get reception on several occasions. Staff members were helpful and patient with assisting me.
Location: Very convenient location between Terminals 1 and 2 in the very expansive Milan Malpensa airport with shuttle buses that charged 4 Euros per person.
Very reasonable rates, located between Terminals 1 and 2 at the Milan Malpensa airport, helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Hotel is very good, staff is friendly, rooms are large and very clean.