Ratings based on 2,174 Verified Reviews

3.6 out of 5
74% of guests recommend
4.0 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from wisconsin

Posted Sep 18, 2017
The room was comfortable and the breakfast buffet was great. The only surprise was how far the hotel was from the airport.
3 out of 5
by A verified traveler

Posted Sep 17, 2017
Does the job for a nights stay near the airport. Steer clear of the breakfast though.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon

Good airport hotel

Posted Sep 10, 2017
Cons: Better communication with where to catch the shuttle from the airport.
Location: Great pizzeria down the street.
Good location. Very good breakfast and shuttle service.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Airport otel

Posted Sep 7, 2017
Pros: Closeness to the Airport and the free shuttle bus
Cons: Allow the restrauant to charge meals to the room
Location: Not a lot to do. There is a reasonable Pizza / pasta cafe about 2 minutes walk. Better than the restraunt in the hotel
Close to Malpensa Airport.Idela for staying while waiting for connecting flights
4 out of 5
Recommended
for Everyone
by A verified traveler

3 minutes drive to the airport.

Posted Aug 30, 2017
Perfect location if you have an early flight. A little run down, not so great restaurant on site, however, ON site. Basic breakfast included. The room is basic, good shower, perfect for an overnight stop. Not expensive at all. If you have a car, like we did, they have free parking. If you don't have a car, they will arrange for transportation to airport
3 out of 5
Recommended
for Families
by A verified traveler from Canada

Great hotel pre/post flight.

Posted Aug 17, 2017
Pros: It is always hard to find rooms that allow 4 people anywhere in Europe. Not only did this hotel have such rooms but they were very well priced.
Cons: Rooms need a bit of updating. Chipped furniture, old mattresses.
Location: Excellent location for you pre/post flight stay. Very close to MXP.
Stayed in this hotel before our return flight home. Getting to the hotel from MXP was a small challenge due to the frequency of the shuttle (every 25 minutes). But once we figured out where to find the shuttle (if at T2 - in front of the Farmacia) we were good (we arrived at MXP around 9:30-10pm). Check in was quick. We booked a time for the shuttle the next morning with no trouble. We had a quadruple room and it was pretty basic. One mattress was pretty good, the other one was a bit hard. Room needs some updating, but it was nice and clean. Shower head sprayed water all over the bathroom, but there was plenty of hot water. Breakfast was pretty standard stuff, but pretty good. Nice to be able to get cappuccinos made at the bar rather than from a machine - thought this was pretty good for a free breakfast. Check out was quick and the shuttle to MXP was right on time (only a couple minutes to T1). Nothing fancy at all, but great for a one night stay before your flight. Would stay here again if ever back in Milan.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Nice hotel near the airport, great location

Posted Aug 16, 2017
Nice hotel, I wish AC was a little cooler, but that's probably the issue all around Italy. We were picked up by a shuttle bus at the airport, wait was reasonable. Hotel is in the nice area, few restraunts around within 5 min walk, we had a dinner at Samarcanda - very nice, both Italian and Americam food.
1 out of 5
by A verified traveler from New York

Rude staff!!

Posted Aug 12, 2017
Pros: nothing
Cons: better breakfast & nicer, more welcoming staff and more frequent shuttles
Location: swimming pool nearby, close to the AIRPORT and not too far from milan central by bus
the staff at this hotel are very rude! there are additional city costs that you find out about upon arrival. conditions of the hotel is ok but not the best. room service don't even do their job until you ask them to! you are told they provide airport shuttle but you are denied boarding on it. appalling
1 out of 5
by A verified traveler

Posted Aug 7, 2017
It was awful from beginning to end. Shuttle only operates during certain hours, otherwise you need to walk a mile to closest bus stop or hail taxi. Air conditioning was broken in room, had to call lobby 3 times for someone to come check it. They never responded, so had to go down, skip line, and tell receptionist face to face. Customer service is terrible, food is mediocre and overpriced. Would not recommend to a friend.
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Conviente if you have a connecting flight!

Posted Aug 4, 2017
The breakfast was good enough if you have a connecting flight, the shuttle wasn't really available for every body as when it arrives it was full and some of us had to wait another 25min and the driver didn't promise that he will have space when he comes back as he stops at terminal 1 to pick up guests and then 2!! So you might consider taking a cap or change the hotel!!.other thank that every thing was ok