Standard Room, Sea View | Beach/ocean view

Reviews of Ambassador Hotel

3 out of 5
Ambassador Hotel
Shipwreck Promenade, Xemxija Bay, St. Paul's Bay, Malta

Reviews

6.0
Rating 10 - Excellent. 11 out of 125 reviews" "
Rating 8 - Good. 37 out of 125 reviews" "
Rating 6 - Okay. 37 out of 125 reviews" "
Rating 4 - Poor. 24 out of 125 reviews" "
Rating 2 - Terrible. 16 out of 125 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy. Staff friendly and helpful. Breakfast traditional English scrambled egg runny on many occasions sausages pink almost every day. Bacon disgusting. Fried eggs. White still runny. Only decent food was toast and beans. That really was the only downfall apart from the mattresses were like bricks. Couldn't wait to get home to my own bed. Beautiful view from balcony
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views peaceful hotel with excellent staff. Definitely coming back
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of St Pauls Bay. Rooms clean. Staff friendly. Excellent stay. Planning to go back next year.
Stayed 10 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioning not working and cockroaches in shower
Stayed 1 night in Sep 2019

4/10 Poor

Rheidal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Good budget accommodation. Dated rooms with no fridge. On the positive side, great seaviews from the room's balcony. Good pool as well.
Stayed 2 nights in Jun 2019

2/10 Terrible

E, Europe

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The views from the Hotel are fantastic. Disappointed that there was no bar or restaurant at the hotel.
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Abigail was just amazing. She was always there to help, give recommendations about the area or just a friendly chat. Restaurant and bar on site.Bus very close. The views are spectacular. negatives--The walls are a little thin if you are a light sleeper and the wifi is not free in your room.
Stayed 2 nights in Sep 2018

8/10 Good

Gosia, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid 3 star hotel, very clean, nice staff, comfy beds, good value for the money. We got sea view, balcony, not double bed but 2 singles joined together, and not too many facilities in the room, but also we didn't pay much so great value for money :-) we would come back, nice pool and very friendly people.
Stayed 4 nights in May 2018
Response from Mark on Jun 25, 2018
Dear Gosia, we thank you for your nice and honest review. It would nice to host you once again in the near future

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from Mark on Jun 1, 2018
Thanks

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Didappointef
The hotel is fairly isolated and except for the associated restaurant, our stay uncomfortable. The tap water is not drinkable and drinking water was not provided except from a machine for 1 euro per 500ml. The nearest grocery outlet sells water for less than 1 euro for 2 l. The elevator failed one night and we 75ys plus had to walk up about 100 stairs from the restaurant. The views were very good. The restaurant was great and the owners very friendly and helpful.
Stayed 9 nights in Oct 2017

4/10 Poor

Kamil, Liverpool

Disliked: Cleanliness, property conditions & facilities, room comfort
I do not recommend
You have to pay extra for everything kettle - 1.50 EUR per every day We paid 40 EUR for very small fridge (for 8 days) Wifi - 15 EUR for 7 days We stay in this hotel 11 nights, only 1 time they changed linen on our bed, Terrible breakfast - (11 days) there is not buffet, when you go on breakfast staff asking me what kind of breakfast I want, cold or hot. Cold breakfast is platter with 2 slices of ham and 2 slices cheese, some not fresh salad (color was brown) 1/4 egg, 1/4 tomato and 1 slice cucumber. Hot breakfast is some beans, 2 sausages and 1 fried egg. You can take cold or hot only, no more.Breakfast is from 7am to 9am Really I do not recommend this hotel for everyone.
Stayed 11 nights in Sep 2017

6/10 Okay

Reuben , Los Angeles, CA

Liked: Room comfort
Nice location with beautiful view of the bay
I arrived at this place at 6 PM after a very long flight from the USA. At first impressions, I thought that the front desk staff was nice and helpful. Then I went to my room and laid my stuff down and took a walk to the pool area. The sun was still up and the view of the bay was beautiful so I went closer to the pool and started taking pictures. This was at around maybe 6:30 or something in the evening. Suddenly, an angry old Maltese man came out of the restaurant screaming POOL IS CLOSED. I told him I was just taking pictures and clearly not using the pool and he screamed again pool is closed, take pictures some other time. This was my first impression of Malta and a Maltese person and it sucked. I know this psychopath is probably the owner of the restaurant or something and doesn't feel that he needs to be nice to people, but people like that have no business being in business anywhere (even in Europe!)
Stayed 1 night in Aug 2017

8/10 Good

Tina Charlotte P.

Super hotel with a very nice pool and the area is beautiful.....
We booked a taxi to the airport early morning. 25 euro. It came on time! But with 2 very fat persons in it....... And a lot of baggage, it was not possible to put the seatbelt on at the back seat :-(((() and of course they have payed 25 as well..... This is not okay !
Stayed 4 nights in Jun 2017

4/10 Poor

marika, wingham ontario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel, staff not friendly,
No amenities, have to pay for everything No wifi no shampoo in rooms poor tv - rooms not cleaned properly. Breakfast poor selection. Pool nice good view

4/10 Poor

Anthony, Vicenza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time for Some Upgrades!!!
No free WIFI, Outrageous fees for wifi service. I paid for free breakfast with room but manager did not honor booking. TV had only 5 channels with no remote. AIRCON did not work. Bathroom not properly cleaned upon arrival. No complimentary toiletries. No fridge or ice machine, microwave. I would not stay here again! Avoid at all costs!!!

8/10 Good

Christopher R.

Liked: Cleanliness, staff & service, room comfort
Nice short break
Met by a great receptionist on arrival who could not have been more helpful and friendly. The evening meal, included, was very pleasant and the restaurant was superb - well worth a visit as a dining customer. The bar and pool area were lovely and relaxing. Breakfast was odd - meat and cheese platters pre-made and covered in cling film, plus a choice of cheap cereals. Not great to be honest. Plenty of bread for toast. Poor compared to other cheap hotels on the island. Nevertheless, I would return due to its relaxing nature, excellent evening restaurant and great nearby sea swimming opportunities.

8/10 Good

Susan, UK

Liked: Staff & service
Basic but friendly
Just a one way stay on the way to the Gozo ferry, friendly staff, fairly basic but adequate for our stay. Continental breakfast in nice restaurant with good views of the sea. Parking still been built, but parking on a hill on a quiet street outside hotel.

6/10 Okay

Actually, Sicily

Disliked: Property conditions & facilities, room comfort
Great View, No Security, not worth the cost
The salt water pool was amazing, simply amazing. Right on the water and right next to the bar for refreshments. And my 4th floor balcony had the best view right over the water perfect for sunrise. That about ends the good points. Breakfast is not always included and for 6 euros a day you can find a much better option for less just down the street. The elevator is teeny tiny (could hold one person and one suitcase) and was ever so slow. My bed linens had visible holes from where previous customers had burnt it with their cigarettes. Luckily there was no smell. The A/C was virtually non-existant, you have to use your room key to turn on the A/C which means it will be off if you are not in the room it's off. And there's not much power going to those units anyway. The doors to the rooms are sketchy at best, they do not lock other than you need a key in the door handle but there is no other means of locking the door from the inside. Upon check in I misread the room number on my key, went to open the wrong room door and that door popped right open! There is wi-fi, for a modest fee, but in my room on the 4th floor there was only one area of the room that got wi-fi signal...the bathroom. How awkward.

4/10 Poor

ahmed benbella

Disliked: Staff & service, room comfort

8/10 Good

G. Calleja

Liked: Cleanliness, staff & service, room comfort
Pleasant overnight stay!
Taking in consideration what I had paid for this overnight stay I was so satisfied with everything this little hotel has to offer. The staff was so helpful and friendly, and albeit a bit small the room was very clean and comfortable with good airconditioning. The pool area was well kept with clean pool water, clean toilets and showers. The restaurant which is run by 'The Chef' served us delicious food and good wine. And parking was not a problem. We will surely return - thanks!

6/10 Okay

James, London

Liked: Cleanliness, staff & service, property conditions & facilities
It does the job
The hotel does provide good service and the front desk staff are friendly. The hotel 'does the job' as a good base to stay for your trip to malta. It's in the north so it's near the beaches but 20km from Valetta and the south which is probably a better place to stay. Our room was fine, clean although towels weren't changed that often. Our double bed was two single beds pushed together and there was only one chair on the balcony! It had good air con and a good shower. Food is not poor but not great - not a lot of variety at breakfast but again, did the job. There is a beautiful view of the bay from the hotel and restaurants in the area are fairly good. Wouldn't recommend but good value for money if you're not looking for a luxurious place to stay.

10/10 Excellent

Bert, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this wa a great experience,the location overlooking the St Paul's bay is unparalelled, sea side dining,the service and food itself is great,very clean very convenient by car and bus.staff is very co operative, for a very reasonable cost

6/10 Okay

Tim, Yorkshire, England

Liked: Cleanliness, room comfort
Ambassador Hotel - Malta 3/5
The hotel is quite nice, staff are friendly, rooms are big (tip we got a sea view room, but even if you get a side sea room you still get to see a good view of the bay and you'll save money). The breakfast arrangements were a bit confusing and the breakfast wasn't the best. The area itself is VERY quiet, ideal for couples and maybe people who rent a car. The bus service has just recently changed to Arriva in Malta and is currently a nightmare (buses breaking down, crowded etc) I would suggest hiring a car. Otherwise Malta is a beautiful country and if your British, the people will love you even more!

6/10 Okay

Student always in transit

Liked: Staff & service
Disliked: Cleanliness
Slightly above average, but not much
Ordinary rooms, slight musty-wet smell that is the fault of the climate more then the hotel. VERY helpful desk - made all the arrangements we needed with discounts.

4/10 Poor

Anonymous

Liked: Staff & service
Disliked: Cleanliness, room comfort
Ambassador Hotel
Definitely not a 3-star hotel by european standards. More like a 1-star hotel. But considering the cheap price and the fact that I did nothing but sleep there, it was OK. Forget breakfast at the hotel. Get it somewhere else. Great sea-view !

4/10 Poor

Roman, Rome, Italy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not impressed.
The hotel was 30 minutes away from the airport with a costly taxi ride. This was unknown to me when I booked with Expedia. The WIFI was down, the computers the hotel offered were down, and the televisions were down. The television was fixed the next day. However, I read the internet availability and planned to do work while relaxing which was impossible with the technical problems the hotel failed to inform me with prior to arrival. The staff was nice. The hotel is located in a very quite part of town with no life after 7 pm. This was another unknown surprise and not a good one.

8/10 Good

Dave, Aberdeen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service for an excellent price
The Ambassor Hotel was a bargain offering a bed and breakfast rate less than half that of UK Premier Inn/Travelodge and for that I recieved a friendly welcome, great service and a clean room. I'm sure the owners would not disagree that the hotel is slightly faded but for an end of season, great value and convienient location I would fully recommend this hotel.

10/10 Excellent

Verified traveler

Stayed 10 nights in Sep 2019

4/10 Poor

Artur

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

david

Stayed 3 nights in Oct 2019

8/10 Good

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

8/10 Good

Kaspars

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2019

4/10 Poor

Maria

Disliked: Staff & service, property conditions & facilities, room comfort
Decepcionante.
La habitación muy antigua. Las fotos de la web no se corresponden con la realidad. Faltaba gel/champú: como sustituto, habían colocado un dosificador de jabón de manos aguado. Lo mejor fue: el desayuno, el wifi y las vistas desde el restaurante (la habitación no tenía ninguna vista, era una planta baja y daba a un pequeño patio interior al que no se podía salir).
Stayed 1 night in Sep 2019

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel in St. Paul Bay
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Con bonus expedia la camera assegnata e deludente. Non sappiamo negli altri casi
Stayed 1 night in Oct 2019

10/10 Excellent

Morgane, Lys lez lannoy p

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La piscine vue sur la mer est juste splendide !!! Déjeuner sur la terrasse face à la mer c'est magique !!! Le barbecue party c'est très sympathique !!! Nous ne savons pas parler anglais et le personnels ne savez pas parler français mais ils ont été très attentionné à notre égard, ils ne nous ont pas laisser de côté. Petit bémol, le petit déjeune.. Il y avait beaucoup pour les anglais, pas beaucoup pour les français. C'était tout les jours la même choses (assez varier mais beaucoup pour les anglais)
Stayed 7 nights in Sep 2019

8/10 Good

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

Nicola, Perugia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Accoglienza pessima. Ci hanno assegnato una camera diversa dalla nostra scelta. Struttura fatiscente all'interno. Camere molto sporche abbiamo trovato addirittura peli nel lavandino del bagno e capelli nella doccia. La finestra per accedere al balcone con vista mare bloccata non si può aprire. Abbiamo voluto parlare con il titolare e abbiamo trovato una persona molto ostile e poco incline a voler risolvere la cosa. Abbiamo dormito male non ci siamo sentiti minimamente a nostro agio. Uno schifo che non vale neanche 20 euro a notte
Stayed 1 night in Sep 2019

2/10 Terrible

Mohamed Nabil

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel a eviter
C'est plus un motel Vieux etablissement Service nul
Stayed 2 nights in Aug 2019

8/10 Good

Peter Friis

Liked: Staff & service
Fint hotel til prisen
Søde og venlige i receptionen samt meget venlig og serviceminded manager. Hotellet er noget slidt, men manageren gør alt hvad han kan for at hjælpe. Servicen i morgenmadsbuffeten er en mangelvare... poolen var larmene, men dette kan nok kun forventes af et mindre hotel. Alt i alt et fint hotel til prisen.
Stayed 3 nights in Aug 2019

8/10 Good

Kjell Are

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig personell og fin badeplass.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Perfect Seaview versus Komfort
Das Restaurant ist neu angelegt mit kleiner Aussenterrasse. Wunderbare Aussicht auf die Bucht. Das Hotel ist vom üblichen Touristenstrom etwas abgelegen,aber das macht es interessant.Die Lage und Aussicht kompensiert eine etwas ältere Ausstattung und den geringeren Komfort. Betten sind ok.
Stayed 1 night in Aug 2019

6/10 Okay

Patrick

Disliked: Cleanliness, property conditions & facilities
Average?!
Pool was nice but crowded, Breakfast bad quality, room old and lil bit dirty! OK for this price.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel, teilweise mit Zimmern mit fantastischem Meerblick. Das Hotel und das Zimmer waren sauber und von der Einrichtung, den 3-Sternen entsprechend, in Ordnung. Der Pool ist relativ klein und wird von nicht Hotelgästen mitbenutzt, daher ist es da sehr voll. Das Essen im angrenzenden Restaurant a la carte war sehr gut. Über das Frühstück kann ich nichts sagen. Das Personal ist zuvorkommend und sehr freundlich. Das Hotel liegt weiter entfernt von St Pauls Bay ‚city’, 30-40min Fußweg, daher ist ein Auto empfehlenswert. Ein bus fährt 5min fußläufig vom Hotel entfernt nach St. Pauls Bay. Rundum ein schöner Aufenthalt, ich würde das Hotel wieder wählen.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Disliked: Cleanliness
Bella la piscina ma non pulitissima! Dovrebbero fare indossare le cuffie.
Stayed 5 nights in Aug 2019

2/10 Terrible

JuanManuel, España

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No he estado en un baño mas pequeño e incomodo que yo recuerde, y mira que viajo...
Stayed 3 nights in Aug 2019