Ratings based on 334 Verified Reviews

4.2 out of 5
89% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from kent uk

Great hotel near beach

Posted Jan 3, 2017
Great hotel with great spa facilities! Spent new year there and loved it! Drinks are little pricey but other than that all good!
Comment from Hotel Management
Jan 4, 2017 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to share your positive experience with future guests. We are pleased to read that you visited us during the new year period and you were satisfied with our spa facilities. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Friendly helpful and accommodating

Posted Dec 20, 2016
On the first night I didn't have a good night sleep cos the weather was bad,my room was really noisy picking up noise from the sliding door.Next day had to complain and requested to move us to another room without any questions they move us to more quieter room.I will recommend this hotel to my friend and family without any doubt.
Comment from Hotel Management
Dec 22, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you found our team friendly and helpful. We will definitely share your positive comments with the team who strive hard on a daily basis to exceed our guests expectations. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel away from the bustling crowd

Posted Nov 19, 2016
Had an enjoyable stay. Only problem was the airconditioning which didn't work properly
Comment from Hotel Management
Nov 19, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you had an enjoyable stay and you found the location convenient. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Not really a five star hotel

Posted Oct 30, 2016
Pros: Staff friendly Breakfast was filling lots of choice. Lovely sea view room.
Cons: Dated furniture hotel needs updating. There should more restaurants to eat in. Found the female concierge unhelpful when I enquired about trips and possibly things to do.
Location: A few things to do nearby, nice beach in St George's bay a good place to eat is the bull and caviar.
Comment from Hotel Management
Nov 1, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that your found our team friendly and were satisfied with the room we provided. On the other hand we regret to learn that we did not reach your expectations in other areas. Your comments will be shared with the people concerned. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2016
Pleasing hotel in a great location. Staff very helpful and friendly. Hotel facilities are great. My only negative comment is the rooms could do with freshening up. (A bit dated) (Very comfy bed)
Comment from Hotel Management
Nov 1, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you found the location great and were satisfied with the facilities we offer. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, decent location, extra fees

Posted Oct 20, 2016
Pros: The hotel is nicely situated. There is a bustop up the hill, you can easily walk to a ton of nightlife, but are far enough away that the craziness avo
Cons: Minifridge in room, ice machines on each floor, a mart next door, and to be charged less when you don't get water view room.
Location: Nearby is the nightlife. There are bars, restaurants, gentlemens clubs, hookah bars, etc, but it's really just full of teenagers.
The hotel is nicely situated. There is a bustop up the hill, you can easily walk to a ton of nightlife, but are far enough away that the craziness avoids your hotel. I didn't like that there is no refrigerator. You have the option of emptying the minibar, but its at the expense of 5 Euro a day. We were limited as to what snacks we could keep in the room, and although there is lots a half mile from the hotel, if you want to grab something quick, your only options are the hotel restaurants, as there is no bar / restaurant / mart next door. There is also no ice machine, which I find bizarre. You have to request it. Since there is no refridgerator, we had to request ice for our champagne bottle. We also got one of the few rooms without a water view. We had a view of the parking lot, but there was a balcony atleast. The hot tub was the same temperature as the pool, heated, but not hot tub temp. And the swimup bar was only open until 4:30pm, so we never got to experience it (we were busy sightseeing all day). Overall its a good hotel, but had I known about everything, I probably could've got a bigger bang for my buck elsewhere.
Comment from Hotel Management
Oct 20, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that you found the location convenient. Your comments will be shared with the people concerned. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Nice hotel but areas below par for 5 stars

Posted Oct 20, 2016
Nice hotel but lacked in areas for full 5 stars. E.g. Pools not cleaned of scale , spa changing rooms and showers had mould.
Comment from Hotel Management
Dec 2, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We regret to learn that we did not reach entirely your expectations. Your comments will be shared with the people concerned. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Edinburgh

Nice Hotel close to good bars and restaurants

Posted Sep 26, 2016
Pros: Good quiet location within nice grounds and sea views from room
Location: see above
Hotel was within easy walking distance of bars and restaurants. Bus stop just outside hotel where there were regular bus services to Valetta passing through other Spinola bay and Sliema on the way.
Comment from Hotel Management
Sep 30, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to share your experience with future guests. We are delighted to read that you found the location quiet and enjoyed the magnificent views from the room. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from s

Posted Sep 26, 2016
Chris was the most amazing manager on site and welcomed us each day. Fantastic guy
Comment from Hotel Management
Sep 26, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to review our Hotel. We are pleased to read that Chris welcomed you every day. We will definitely share your comment with the team. May we look forward to welcome you back. Sincerely, Dorianne Formosa
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location on coast

Posted Sep 7, 2016
Pros: Staff extremely helpful and friendly without being inbtrusive
Location: Easy access to capital, historical sights and places of general interest
Good choice for a short break. Hotel offered a wide range of facilities, all of which were available at the time of our visit.
Comment from Hotel Management
Sep 14, 2016 by Dorianne Formosa, Hotel Management
Dear Guest, Many thanks for taking your time to share your positive experience with future guests. We are pleased to read that you found the location excellent. We will definitely share your positive comments with the team. May we look forward to welcome you back. Sincerely, Dorianne Formosa Guest Relations Manager