Ratings based on 2 Verified Reviews

4.0 out of 5
4.0 Room cleanliness
3.5 Service & staff
3.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by Purrfection from Lancashire, UK

Beautiful House and Gardens

Posted Jun 29, 2013
This hotel is fabulous, beautiful old building that was built in the 1850s for the Bishop of Worcester, he had extremely good taste. The lounges and the dining rooms are beautifully set out. We had the Bishop Room No 6, beautiful room with a four poster complimented with red and gold upholstery, exquisite. Small ensuite bathroom, bath with overhead shower. We ate in the bar for lunch, very good menu, good food too. We had dinner in the restaurant, lovely menu using fresh, locally sourced ingredients. Lovely food, well cooked and presented. Full English breakfast, including kidneys and black pudding. We will be coming back.
3 out of 5
by Richard from London

Beautiful building, lovely location poor service

Posted Nov 23, 2012
Pros: The location, The building and the view
Cons: The cold bedroom, the lack of bedding on the bed ( single blanket in November), the and the ridiculous portion rules at breakfast
Location: in Graham Rd within walking distance of central Great Malvern with views of the hills
This hotel is in a beautiful historic building ( the Bishop of Worcester's former summer home) and this is part of iots draw as it truly is beautiful and well restored. The other main attraction is the award winning restaurant which gets very good reviews and is booked up for weeks in advance That's the dilemma: They need to decide whether they are a small and beautiful hotel ahich happens to have a good restaurant or if they are an award winning restuarant which has rooms where diners can stay. . Right now they don't seen to be able to handle both as once the restaurant is running they do not have the capacity to assist other guests. As a non dining guest it was easy to feel that we were an irritant and simply getting in the way As others have commented the portion rules at breakfast are silly: the menu says " kidneys" you get one kidney, Mushrooms , you get one mushroom. Also the coffee pot for two is ridiculously small and requires a lot of running around by the polite but overworked staff