The room needed decorating
The bed was so big the duvet didn't cover it!
The heating was off from 22:30 to 07:00 - in the winter; especially with a rattling single glazed window, not great
The temperature on the shower fluctuated, the towels were small, tatty and had seen much better days
regarding covid standards, there is no consistency
Breakfast was good and the waitress outstanding; generally if the customer service improved to average, that would be a step forward