Ratings based on 560 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler from Crediton, UK

Handy and reasonable price

Posted Oct 15, 2017
Pros: Courteous and helpful staff. Quiet too, although just off main road.
Cons: Not sure if there are any rooms on ground floor. Stair carpet getting worn due to the high traffic it suffers, A minor detail.
Location: Literally half a mile from the village, but the wooden trolley bus stops just outside it and it's also free. Very handy location for Mammoth Lakes.
Pretty much simple chain hotel. Important to note it has NO lifts stair access only. Room was spacious and clean c/w balcony. Lounge on first floor with fireplace and drink making facilities acts as breakfast room. .
Comment from Hotel Management
Oct 18, 2017 by Mark, Hotel Management
Thank you for taking time to comment so thoroughly on your recent stay. Note, for your future stay and for those in need, there IS a second parking area in the rear of the building that has direct access to the first floor with NO stairs. We generally refer the elderly to this area as they are the most in need. Otherwise, not unlike many properties in Mammoth Lakes, does not have an elevator. We are glad you liked the location and other aspects of the hotel. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, Ca

Loved it

Posted Oct 9, 2017
Staff above and beyond helpful. Bargain off season cost. Room was clean and comfy. Coming back next fall!
Comment from Hotel Management
Oct 18, 2017 by Mark, Hotel Management
We are very glad to hear your comments. We'll see you next fall!
5 out of 5
Recommended
for Everyone
by A verified traveler from SoCal

Good location

Posted Sep 3, 2017
Pros: Location and price.
Cons: Needs some remodeling.
Location: Close to shops and the village.
Friendly staff, I which the had given me a first floor room as we were traveling with a toddler. They need to remodel, but for the price is good.
Comment from Hotel Management
Sep 6, 2017 by Tim, Hotel Management
Thank you very much for your feedback. We are glad you enjoyed your stay. Thank you also for acknowledging our value for the price. Come back and see us again.
1 out of 5
by A verified traveler

Never again!

Posted Sep 1, 2017
I'm not sure how Expedia has this place rated 4 out of 5... so many things wrong with this game location. Lower your expectations if you try it.
Comment from Hotel Management
Sep 6, 2017 by Tim, Hotel Management
We would appreciate the opportunity to learn more about what did not go right with your stay. Regards-
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, California

Posted Aug 30, 2017
Pros: The view from our room made it seem like we were really in the Sierras not in the town.
Location: The hotel is downtown in Mammoth Lakes and there is excellent dining within walking distance.
A very warm welcome when we arrived to check in. The room was very spacious and the amenities in the room were excellent.
Comment from Hotel Management
Aug 30, 2017 by T, Hotel Management
Thank you for the kind feedback. We greatly appreciate you taking the time. Come back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Nice hotel

Posted Aug 28, 2017
Hotel is close to the lakes and amenities. The room was very comfortable and big. My husband and I enjoyed the stay. Definitely will come back
Comment from Hotel Management
Aug 30, 2017 by Tim, Hotel Management
Thank you very much for your feedback. We look forward to having you as a guest again. Regards-
4 out of 5
Recommended
for Everyone
by A verified traveler

Town centre hotel

Posted Aug 23, 2017
Slightly dated but large room. Ok breakfast included. Onsite undercover parking and a small hot tub. Good staff.
Comment from Hotel Management
Aug 23, 2017 by T, Hotel Management
Thank you Mike. We look forward to seeing you your next visit to Mammoth
3 out of 5
by A verified traveler

Posted Aug 17, 2017
Pros: Nice continental breakfast
Cons: Beds/pillows
Beds very uncomfortable moldy smell in bathroom. Had a hard time sleeping even 13 and 10 year old
Comment from Hotel Management
Aug 20, 2017 by Tim, Hotel Management
Thank you for taking the time to provide feedback. I am sorry you did not find our beds comfortable, that is feedback we have not received before. Sleeping at elevation can be difficult the first few nights. Please contact us on your next stay and we will do everything we can to make you comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice hotel for whole family

Posted Aug 7, 2017
Pros: Big and clean room, location, very quiet , breakfast
Cons: there is no air condition only a fan, but still ok
Location: shops, restaurants, lake , bike rental
Our whole family enjoyed our stay here for 4 days. It is our first time here at Mammoth Lake. This hotel is a good location for everything like grocery, shops, restaurants, lake and going to Mammoth Adventure center. Good free breakfast, excellent customer service and clean room. Really nice to go here for a simple, fun, adventure family vacation at Mammoth Lake either summer or winter time.
Comment from Hotel Management
Aug 8, 2017 by Tim, Hotel Management
Thank you for your feedback. We appreciate your business and look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Nice hotel with convenient location

Posted Aug 1, 2017
Pros: We liked the convenient location, clean, spacious rooms, continental breakfast, and friendly staff.
Cons: Place window screens in the rooms with the portable air conditioner to allow for ventilation.
Location: The bus and shuttle stops were right outside our door. Eateries, shopping and the post office were all within a short walking distance.
The shuttle and bus stops were right outside the hotel. The beds were comfortable and the rooms were spacious. One of our two rooms had a portable air conditioner. But it was very loud and since that room did not have window screens we could not open the windows or we'd get an onslaught of mosquitoes.
Comment from Hotel Management
Aug 4, 2017 by T, Hotel Management
Thank you for taking the time to provide feedback. The replacement of screens is included in our on going renovation. We look forward to your next visit.