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Reviews

3.7 / 5Good
18 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bahu Mall
    5 min walk
  • Popular Location
    Manado Town Square
    3 min drive
  • Popular Location
    Mega Mall
    4 min drive
  • Airport
    Manado (MDC-Sam Ratulangi Intl.)
    43 min drive

Book online or call:

1-800-238-0767

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area

    Manado

    Located in Manado, Best Western The Lagoon Hotel is in the city center and by the sea. I.R Soekarno Bridge and Ban Hin Kiong are local landmarks, and some of the area's activities can be experienced at Kalimas Harbor and Wenang Golf Club.

    Visit our Manado travel guide
    Popular Location

    What's nearby

    • Bahu Mall - 5 min walk
    • Manado Town Square - 3 min drive
    • Mega Mall - 4 min drive
    • Malalayang Beach - 4 min drive
    • Public Museum of North Sulawesi - 6 min drive

    Getting around

    • Manado (MDC-Sam Ratulangi Intl.) - 43 min drive

    About this property

    Best Western The Lagoon Hotel

    Guests at this beach hotel will appreciate convenient onsite amenities such as a children's pool and barbecue grills. All 187 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are LED TVs with cable channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    1 restaurant and 1 coffee shop/café
    1 poolside bar and 1 bar
    24-hour room service

    Things to do

    Children's pool
    Fitness center
    Outdoor pool

    Family friendly

    Children's pool
    Dry cleaning service
    Laundry facilities
    Outdoor pool
    Refrigerator

    Conveniences

    Banquet hall
    Elevator
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Turndown service
    Wedding services

    Languages spoken

    English
    Indonesian

    Business services

    5 meeting rooms
    Business center
    Computer station
    Conference center

    Outdoors

    BBQ grill(s)

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Linens
    Premium bedding

    Bathroom

    Free toiletries
    Hair dryer
    Rainfall showerhead
    Shower
    Towels

    Entertainment

    32-inch LED TV
    Cable channels

    Food and drink

    Coffee/tea maker
    Electric kettle
    Free bottled water
    Refrigerator

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe
    Slippers
    Turndown service
    3.7
    5 - Excellent
    4
    4 - Good
    9
    3 - Okay
    2
    2 - Mediocre
    2
    1 - Poor
    1
    3.4
    Cleanliness
    3.9
    Service and Staff
    4.2
    Amenities
    3.6
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities

    It has a pristine view.Thr entire Manado Bay ij front. Behind you see the highlands Koha,Warembungan,Tomohon. Convenient next to Seafood stalls and Bak kut teh. Pharmacy nearby.Carrefour supermart next door. Very good security. BUT.... The elevators are a disaster! Have to wait 10minutes sometimes because external guests who attend events in the hotel jam up the lift.. Next Breakfast is ok at the Level 2 restaurant BUT Do not eat any other meals in the hotel resto. It takes on average 55-60 mins for your meal to be served. Next When there are external events the dining area is shared with the external guests.. Its noisy and no privacy. They should segregate. Overall staff service very nice and do go the extra mile to help you. If they can fix the elevator and meal waiting times it would be the best accomodation in Manado by far. Regarda.

    Stayed 12 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location, room, staff, clean, good and varities breakfast menu.

    Stayed 2 nights in Aug 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    a nice place to stay in Manado, location is legit and nearby shopping malls. staffs were helpful too!

    Stayed 4 nights in Jul 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Just need an additional luggage rack for room or drawers

    Stayed 2 nights in Jun 2019

    3/5

    • Liked: Staff & service, property conditions & facilities, room comfort
    • Disliked: Cleanliness

    Good View But Unclean

    The view was good because you can see the city and sea view at the same time. However the room was not so clean. So many dust on the table. Under the bed, so many dust. It's not mopped for long time.

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