- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked a lot about this place is that it was close to the relatives I went to visit. The environment was like I was home. The staff personnel AMAZING!!!! Two of my best people there are Jonathan and the cooking lady. Shan the staff person from the night was really good but a little less friendly then Jonathan and the cooking lady (sorry she told me her name and can’t remember it) but she was super nice. All profesional. There was a guy there looks like maybe the owner, partner or the hotel administrator. Sorry but he was very rude to be a very important person in the hotel. Never said good morning or when we left never said thanks for visit. Me as a general manager of a hotel and restaurant in CR is one of the things I do to make sure my guess come back to us. Over all it was an AMAZING experience at the Art Hotel. By the way the hotel needs a little upgrade and for sure more repairs in the rooms and better towels and pool needs better cleaning.