Casa La Merced

Star Rating
3 out of 5
Photo gallery


4.6 / 5Wonderful
25 reviews


  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning


What's nearby

  • Popular Location
    Granada Cathedral
    4 min walk
  • Popular Location
    Parque Central
    5 min walk
  • Popular Location
    Mi Museo Granada Collection
    5 min walk
  • Airport
    Managua (MGA-Augusto C. Sandino Intl.)
    47 min drive

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    About this area


    Casa La Merced is located in Granada. The area's natural beauty can be seen at Laguna de Apoyo and Rerserva Nacional Volcan Mombacho, while Mansion de Chocolate Museum and Mi Museo Granada Collection are cultural highlights. Our guests appreciate the inn's location for the sightseeing.

    What's nearby

    • Popular Location
      Granada Cathedral - 4 min walk
    • Popular Location
      Parque Central - 5 min walk
    • Popular Location
      Mi Museo Granada Collection - 5 min walk
    • Popular Location
      Mansion de Chocolate Museum - 6 min walk
    • Popular Location
      Casa Nica Spanish School - 9 min walk

    Getting around

    • Managua (MGA-Augusto C. Sandino Intl.) - 58 min drive

    About this property

    Casa La Merced

    3-star Colonial inn near Parque Central
    This smoke-free inn features an outdoor pool, a coffee shop/café, and a snack bar/deli. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a meeting room, and concierge services. All 11 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, guests will have LED TVs with cable channels, and other amenities include free bottled water and in-room massages.
    Casa La Merced offers 11 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LED televisions come with cable channels.
    Bathrooms include showers and complimentary toiletries. This Granada inn provides complimentary wireless Internet access. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
    The inn offers a coffee shop/café and a snack bar/deli. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Event facilities measuring 969 square feet (90 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Colonial inn also offers an outdoor pool, tour/ticket assistance, and barbecue grills. Concierge services, a complimentary grocery shopping service, and wedding services can be provided.
    Casa La Merced is a smoke-free property.
    Recreational amenities at the inn include an outdoor pool.



    Check-in between 6 AM - 9 PM
    Express check-in
    Minimum check-in age - 18

    Special check-in instructions

    The front desk is open daily from 6 AM - 9 PM.
    If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
    24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.
    This property offers self-service check-in for guests arriving outside of normal check-in hours. For more details, please contact the office using the information on the reservation confirmation received after booking.


    Check-out before 11:00 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.


    • Pets not allowed

    Property payment types

    American Express
    Diners Club

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 65.00 per vehicle (one way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Parking height restrictions apply.

    Property is also known as

    • Casa Merced Inn Granada
    • Casa Merced Inn
    • Casa Merced Granada
    • Casa La Merced Inn
    • Casa La Merced Granada
    • Casa La Merced Inn Granada

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Limited parking spaces
    • Parking height restrictions apply
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Free full breakfast available daily 6 AM–11 AM
    • 1 coffee shop/café
    • Room service available

    Things to do

    • Outdoor pool

    Family friendly

    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool
    • Snack bar/deli


    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Free grocery shopping service
    • Front desk (limited hours)
    • Laundry facilities
    • Luggage storage
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • 1 meeting room
    • Conference center (969 square feet of space)


    • BBQ grill(s)
    • Garden


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Ceiling fan


    • Free toiletries
    • Hair dryer (on request)
    • Shower


    • Cable channels
    • LED TV

    Food and drink

    • Free bottled water


    • Access via exterior corridors
    • In-room massage
    • Individually decorated
    • Individually furnished
    • Laptop-compatible safe


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition


    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Denied us the room and refused full refund

    They denied us the room due to my medical alert service dog. They claimed it was a pet even with my paper work, certificates and vest! Worse they lied to hotel.com claiming they would give us the room for an extra $100 and refused refund. We reserved and arrived less than 24 hrs later and we lost a room we did not use almost $400. They said my service dog was unsanitary to the other guests and refused us entry. At 9pm at night we had to find another hotel! Horrible experience

    Stayed 10 nights in May 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Casa Merced was a beautiful getaway for me. The facilities were clean and lovely, the personnel friendly and helpful, the included breakfast was delicious and the air-conditioned rooms were a welcome respite from the daily heat in Granada. The location was perfect; easy walking distance to all attractions in the town and a convenient spot to do daily excursions. I would recommend this hotel to others and would definitely return in the future!

    Stayed 7 nights in Apr 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    The best service!

    Ónice at the front desk went beyond excellent - she was superb: helping with transportation, recommendations to restaurants, a spa, and a gym. She helped me print my tickets, and was just a pleasure! The hotel was beautiful - colonial & traditional architecture and a very central location make this hotel my top choice in Granada, Nicaragua. Well done 👍

    Stayed 1 night in Apr 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Colonial Paradise

    Absolutely gorgeous place. Amazing courtyard, nice pool, great location!

    4/5 Good

    Nice colonial hotel close to the main church

    This hotel is a big hour right in front of La Merced church and some steps away from Granada's cathedral. The house is beautiful and has a small pool in the middle, it has some hammocks as well and some chairs and sofas for lounging. My husband and I booked the standard room which in Expedia it was stated as a 2 twin bed room, private bathroom and a cable TV. My husband actually is able to get to sleep with the TV on so that's why we doubled-check on Expedia before booking however the room we got seemed to be recently renovated which was great however there was no TV. I asked the manager Scarlett, who was super nice and friendly about this and she kindly checked if there was other room available with a TV although she said that the standard rooms do not included TV (although Expedia states otherwise). Finally we got another room with the 2 twin beds and the TV however it was not as nice as the previous one, this one was a bit outdated. The bathroom didn't have a shower curtain and there was no shower head as well, just a pipe so it was a bit of a mess, all the bathroom floor super wet.

    Pros: Super friendly staff, free breakfast included in the rate

    Cons: They need to review what Expedia and other sites are offering. We thought we booked a room with TV but turned out it wasn't correct.

    Location: Close to everything, walking distance to the city center

    Stayed 2 nights in Mar 2018

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